At a Glance
- Tasks: Lead and manage adult services at the library, creating engaging programmes and assisting patrons.
- Company: Join the Town of Yarmouth Public Libraries, a community-focused hub for learning and growth.
- Benefits: Enjoy a competitive salary, supportive work environment, and opportunities for professional development.
- Why this job: Make a real impact in your community while fostering a love for learning and inclusivity.
- Qualifications: Bachelor's degree required; Master's in Library Science preferred with 3-5 years of library experience.
- Other info: Flexible hours include evenings and weekends; applications preferred by June 4, 2025.
Supervisor, Reference Adult Services, Town of Yarmouth Public Libraries (Yarmouth)
The Town of Yarmouth is searching for a REFERENCE/ADULT SERVICES SUPERVISOR to join our LIBRARY team!
Working under the direct supervision of the LIBRARY DIRECTOR, the REFERENCE/ADULT SERVICES SUPERVISOR performs professional, supervisory, administrative, technical, and direct service work. Responsible for services to individuals over the age of 18.
Independently performs varied complex and responsible tasks requiring broad and specific knowledge, reading and learning, customer service and library programming, communication, budgeting, and general administrative work.
Develops services system-wide; plans and implements programs and activities for adults and families in the libraries and in the community to stimulate the desire to learn and grow. Responsible for planning, tracking and managing the Reference and Non-Fiction budget for materials acquisition, equipment and supplies, as well as program funding. Works with Director to research, apply, and manage grants.
Recommends, enforces and interprets library policies pertaining to the circulation of materials and use of equipment in the cooperative network environment of the Cape Libraries Automated Materials Sharing (CLAMS).
Receives and responds to complaints and/or special requests from patrons and community groups, providing response or conflict resolution. Manages confidential information for both the public and staff. Information could include privileged health, financial, and other personal information.
Responsible for selection, purchasing and maintenance of Reference and Non-Fiction collections in all formats; evaluates the collection for balance and comprehensiveness, as well as diversity, equity and inclusion; coordinates removal of library materials. Directs and executes publicity, including public relations, displays, calendar of activities, press releases, and social media for the promotion of family and adult library activities and services.
Performs reference services in person and remotely, when necessary; assists patrons with requests for information or materials; searches sources; provides reader’s advisory services; teaches patrons how to use the library computer catalog and other technical equipment. Organizes and implements all community outreach to individuals 19 years and older.
Oversees the physical condition and appearance of the Reference and Adult Services areas, to provide an appealing, functional and safe environment for all. Is trained in safety and evacuation techniques.
Participates in promotional efforts; represents the library in the community; develops new avenues for community outreach, and may participate on municipal task forces and committees. Represents library at local and regional meetings, conferences and workshops. Performs a variety of professional library activities.
Assists in determining appropriate technology for Youth Services: computer hardware and software, online databases, peripherals, and other equipment. Helps to maintain and troubleshoot library computers and other electronic devices and audiovisual equipment. Trains staff and assists public in proper handling, care and use of computers, applications, and equipment. Able to set up peripheral devices, projection equipment, smart TV and SmartBoard for meetings and presentations.
APPLICATION PROCEDURE:
Submit an employment application form, resume, and cover letter to humanresources@yarmouth.ma.us with “Supervisor Reference/Adult Services” in the subject line and include your full name, address, phone number and email address on the cover letter and resume. Applications received prior to June 4, 2025, will receive preference. Please go to www.yarmouth.ma.us/jobs & print an employment application form. (Current employees are not required to complete an employment application form).
The Town of Yarmouth is an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans/M/F. We encourage Veterans and those with Disabilities to apply. Applications are reviewed confidentially. Applicants that require accommodation in the job application process are encouraged to contact us at (508) 398-2231 x1274 or email humanresources@yarmouth.ma.us for assistance.
Qualifications
Bachelor’s degree is required. Master’s degree in Library and Information Science from an ALA-accredited school is preferred. Three (3) to five (5) years’ experience in a public library, including supervisory experience preferred, or any equivalent combination of education and experience.
Valid Driver’s License; must be able to successfully pass a CORI background check.
Physical requirements include frequent standing, walking, bending, reaching, and climbing. Ability to operate a keyboard at an efficient speed. Frequently required to sit and talk or hear, use hands to handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee may regularly lift, and/or move materials weighing up to 30 pounds of bins, books, book carts, and materials. Vision requirements include the ability to read routine documents and use a computer with vision and hearing correctable to normal ranges.
Position requires at least one evening per week, and rotating week-end hours, year-round.
Full/Part Time
Full Time
Education
BA/BS
Salary Range
$32.49- $39.53/hour
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Supervisor, Reference Adult Services, Town of Yarmouth Public Libraries (Yarmouth)
The Town of Yarmouth is searching for a REFERENCE/ADULT SERVICES SUPERVISOR to join our LIBRARY team!
Working under the direct supervision of the LIBRARY DIRECTOR, the REFERENCE/ADULT SERVICES SUPERVISOR performs professional, supervisory, administrative, technical, and direct service work. Responsible for services to individuals over the age of 18.
Independently performs varied complex and responsible tasks requiring broad and specific knowledge, reading and learning, customer service and library programming, communication, budgeting, and general administrative work.
Develops services system-wide; plans and implements programs and activities for adults and families in the libraries and in the community to stimulate the desire to learn and grow. Responsible for planning, tracking and managing the Reference and Non-Fiction budget for materials acquisition, equipment and supplies, as well as program funding. Works with Director to research, apply, and manage grants.
Recommends, enforces and interprets library policies pertaining to the circulation of materials and use of equipment in the cooperative network environment of the Cape Libraries Automated Materials Sharing (CLAMS).
Receives and responds to complaints and/or special requests from patrons and community groups, providing response or conflict resolution. Manages confidential information for both the public and staff. Information could include privileged health, financial, and other personal information.
Responsible for selection, purchasing and maintenance of Reference and Non-Fiction collections in all formats; evaluates the collection for balance and comprehensiveness, as well as diversity, equity and inclusion; coordinates removal of library materials. Directs and executes publicity, including public relations, displays, calendar of activities, press releases, and social media for the promotion of family and adult library activities and services.
Performs reference services in person and remotely, when necessary; assists patrons with requests for information or materials; searches sources; provides reader’s advisory services; teaches patrons how to use the library computer catalog and other technical equipment. Organizes and implements all community outreach to individuals 19 years and older.
Oversees the physical condition and appearance of the Reference and Adult Services areas, to provide an appealing, functional and safe environment for all. Is trained in safety and evacuation techniques.
Participates in promotional efforts; represents the library in the community; develops new avenues for community outreach, and may participate on municipal task forces and committees. Represents library at local and regional meetings, conferences and workshops. Performs a variety of professional library activities.
Assists in determining appropriate technology for Youth Services: computer hardware and software, online databases, peripherals, and other equipment. Helps to maintain and troubleshoot library computers and other electronic devices and audiovisual equipment. Trains staff and assists public in proper handling, care and use of computers, applications, and equipment. Able to set up peripheral devices, projection equipment, smart TV and SmartBoard for meetings and presentations.
APPLICATION PROCEDURE:
Submit an employment application form, resume, and cover letter to humanresources@yarmouth.ma.us with “Supervisor Reference/Adult Services” in the subject line and include your full name, address, phone number and email address on the cover letter and resume. Applications received prior to June 4, 2025, will receive preference. Please go to www.yarmouth.ma.us/jobs & print an employment application form. (Current employees are not required to complete an employment application form).
The Town of Yarmouth is an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans/M/F. We encourage Veterans and those with Disabilities to apply. Applications are reviewed confidentially. Applicants that require accommodation in the job application process are encouraged to contact us at (508) 398-2231 x1274 or email humanresources@yarmouth.ma.us for assistance.
Qualifications
Bachelor’s degree is required. Master’s degree in Library and Information Science from an ALA-accredited school is preferred. Three (3) to five (5) years’ experience in a public library, including supervisory experience preferred, or any equivalent combination of education and experience.
Valid Driver’s License; must be able to successfully pass a CORI background check.
Physical requirements include frequent standing, walking, bending, reaching, and climbing. Ability to operate a keyboard at an efficient speed. Frequently required to sit and talk or hear, use hands to handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee may regularly lift, and/or move materials weighing up to 30 pounds of bins, books, book carts, and materials. Vision requirements include the ability to read routine documents and use a computer with vision and hearing correctable to normal ranges.
Position requires at least one evening per week, and rotating week-end hours, year-round.
Full/Part Time
Full Time
Education
BA/BS
Salary Range
$32.49- $39.53/hour
Closing Date
How to Apply
APPLICATION PROCEDURE:
Submit an employment application form, resume, and cover letter to humanresources@yarmouth.ma.us with “Supervisor Reference/Adult Services” in the subject line and include your full name, address, phone number and email address on the cover letter and resume. Applications received prior to June 4, 2025, will receive preference. Please go to www.yarmouth.ma.us/jobs & print an employment application form. (Current employees are not required to complete an employment application form).
Posted
2025-05-27| Quick link to this job
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Supervisor, Reference Adult Services, Town of Yarmouth Public Libraries (Yarmouth) employer: Massachusetts Board of Library Commissioners
Contact Detail:
Massachusetts Board of Library Commissioners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor, Reference Adult Services, Town of Yarmouth Public Libraries (Yarmouth)
✨Tip Number 1
Familiarise yourself with the specific needs of adult services in libraries. Understanding the unique challenges and opportunities in serving adults will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with current library professionals, especially those in supervisory roles. Attend local library events or workshops to connect with others in the field and gain insights into the role and its expectations.
✨Tip Number 3
Showcase your experience in managing budgets and grants. Be prepared to discuss specific examples of how you've successfully handled funding and resource allocation in previous roles.
✨Tip Number 4
Highlight your community outreach efforts. Be ready to share ideas on how you would engage the community and promote library services for adults, as this is a key aspect of the position.
We think you need these skills to ace Supervisor, Reference Adult Services, Town of Yarmouth Public Libraries (Yarmouth)
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Supervisor, Reference Adult Services position. Highlight your relevant experience in library services, supervisory roles, and community outreach. Mention specific skills that align with the job description.
Showcase Relevant Experience: In your resume, emphasise your experience in public libraries, especially any supervisory roles. Include details about your responsibilities, achievements, and how you contributed to library programming and community engagement.
Highlight Educational Qualifications: Clearly state your educational background, especially if you have a Master’s degree in Library and Information Science. If you have additional certifications or training relevant to library services, make sure to include those as well.
Follow Application Instructions: Ensure you follow the application procedure precisely. Submit your employment application form, resume, and cover letter to the specified email address, and include 'Supervisor Reference/Adult Services' in the subject line. Double-check that all your contact information is accurate.
How to prepare for a job interview at Massachusetts Board of Library Commissioners
✨Know Your Library Policies
Familiarise yourself with the library's policies and procedures, especially those related to circulation and equipment use. This will show your understanding of the role and your readiness to enforce these policies.
✨Demonstrate Community Engagement
Be prepared to discuss your ideas for community outreach and programming for adults. Highlight any previous experience you have in developing similar initiatives, as this is a key responsibility of the role.
✨Showcase Your Supervisory Skills
Since this position involves supervisory duties, be ready to share examples of how you've successfully managed teams or projects in the past. Discuss your leadership style and how you handle conflict resolution.
✨Prepare for Technical Questions
Given the technical aspects of the role, brush up on your knowledge of library technology and systems. Be ready to explain how you would assist patrons with technical issues and train staff on new equipment.