Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with guests and ensure they have a blast in our arcade.
- Company: Join HB Leisure, the global leader in skilled games across 29 countries.
- Benefits: Enjoy flexible hours, competitive pay, and discounts at top retailers.
- Why this job: Experience a fun work environment with global travel opportunities and career growth.
- Qualifications: Must have great customer service skills and a positive attitude.
- Other info: Ideal for those who prefer an active job over a desk role.
The predicted salary is between 12000 - 18000 £ per year.
HB Leisure
is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.
We like to do things differently here at HB Leisure. We don\’t just open doors to a career in the leisure industry, but also offer the opportunity to travel the globe to experience working in our other incredible locations.
If a desk isn’t for you, then you are for us. Join us in a fun theme park environment and develop skills that will be recognized throughout your career!
As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring they have as much fun as possible playing our games in the Arcade.
In return, we offer:
- Competitive rates of pay
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&Cs)
- Winter Opportunities between your Seasonal Contracts
- Discounts at hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP, 24/7 employee assistance programme, and a virtual gym with free online workouts
- Great career possibilities, including opportunities to travel globally (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Person Specification:
- Excellent customer service, communication skills, and a positive, outgoing personality
- Honest, reliable, responsible, with a strong work ethic
- Good availability on weekdays, weekends, and bank holidays
- Ability to follow instructions and comply with all company standards
- Reliable transportation due to site location
#J-18808-Ljbffr
Customer Service Assistant (Arcades) employer: HB Leisure Ltd.
Contact Detail:
HB Leisure Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Arcades)
✨Tip Number 1
Show your enthusiasm for customer service! When you interact with us or during any interviews, make sure to express your passion for helping others and creating memorable experiences. This role is all about fun and engagement, so let your personality shine through.
✨Tip Number 2
Familiarise yourself with the arcade games and attractions we offer. Having a good understanding of our products will not only help you in conversations but also demonstrate your genuine interest in the role. It’s a great way to connect with guests and enhance their experience.
✨Tip Number 3
Be prepared to discuss your availability. Since we operate on weekends and bank holidays, showing flexibility in your schedule can set you apart from other candidates. Highlighting your willingness to work during peak times can make a positive impression.
✨Tip Number 4
Network with current employees if possible. Engaging with our team members can provide you with insider knowledge about the company culture and expectations. Plus, it shows your proactive approach and genuine interest in becoming part of our vibrant team.
We think you need these skills to ace Customer Service Assistant (Arcades)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what HB Leisure is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills, such as excellent customer service and communication skills.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences in leisure or entertainment settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at HB Leisure and how your skills can contribute to creating a fun environment for guests.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at HB Leisure Ltd.
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. HB Leisure thrives on a fun and vibrant atmosphere, so demonstrating your passion for customer service and enjoyment in a theme park environment will resonate well with the interviewers.
✨Highlight Relevant Experience
Prepare examples from your past experiences that showcase your customer service skills. Whether it's working in retail, hospitality, or any other customer-facing role, be ready to discuss how you handled challenging situations and ensured customer satisfaction.
✨Demonstrate Team Spirit
As a Customer Service Assistant, you'll be part of a team. Share instances where you've successfully collaborated with others to achieve a common goal. This will show that you can work well in a lively environment and contribute positively to the team dynamic.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about opportunities for growth, training, and what a typical day looks like. This not only shows your interest but also helps you determine if the company is the right fit for you.
