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- Tasks: Keep our hotel sparkling clean and assist with housekeeping tasks.
- Company: Join Edwardian Hotels London, a top-rated hospitality group known for innovation and quality service.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and career development opportunities.
- Why this job: Be part of a fun, rewarding environment that values your growth and wellbeing.
- Qualifications: Previous cleaning experience in a hotel is preferred; a positive attitude is essential.
- Other info: Eligible applicants must provide necessary documentation to work in the UK.
The predicted salary is between 24000 - 33600 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants
At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture .
We are currently recruiting for a House Steward to join our housekeeping team at The Edwardian Manchester Hotel, this role comes with forward career progression.
Overview:
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An amazing opportunity to join the team at The Edwardian Manchester as a House Steward.
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As a House Steward, you will be responsible for ensuring the public areas of the hotel are cleaned .
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You will also assist with ad hoc housekeeping duties as required.
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Ensuring a high level of customer satisfaction is delivered at all times in line with our core values and standards, exceeding guest expectations.
About You:
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Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment.
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You must be able to d emonstrate excellent attention to detail and customer service skills.
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Be able to communicate with a basic command of English language.
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Have a flexible and positive attitude at all times.
Company Benefits Package:
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Competitive salary
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28 days Holiday per annum including Bank Holidays increasing with long service
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Complimentary hot meals, salad bar and unlimited beverages provided daily
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R ecommend a Friend Scheme of up to £500 per friend recommended.
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Annual complimentary night stays within our hotels
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Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
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Access to a discount platform for all of the most popular stores and outlets
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Auto enrolment into our company pension scheme
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Regular social events across all hotels
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Annual company recognition events held in January each year
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Wellbeing champions across all of our hotels
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Access to our company doctor for medical appointments and occupational health support
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Access for all hosts to our online learning platform Edwardian Academy
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Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
House Steward employer: The Edwardian Manchester, A Radisson Collection Hotel
Contact Detail:
The Edwardian Manchester, A Radisson Collection Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Steward
✨Tip Number 1
Familiarise yourself with the specific standards and values of Edwardian Hotels London. Understanding their commitment to quality-driven service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or cleaning, especially in a 4- or 5-star environment. Be ready to share specific examples of how you maintained cleanliness and contributed to guest satisfaction.
✨Tip Number 3
Demonstrate your attention to detail by preparing questions about the role and the hotel’s operations. This shows your genuine interest and can set you apart from other candidates.
✨Tip Number 4
Emphasise your flexible and positive attitude during conversations. Share instances where you adapted to changing situations or went above and beyond to enhance guest experiences.
We think you need these skills to ace House Steward
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the House Steward position. Tailor your application to highlight relevant experience in housekeeping or cleaning, especially in a 4- or 5-star hotel.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or similar roles. Emphasise your attention to detail and customer service skills, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at Edwardian Hotels London. Mention how your values align with theirs, particularly regarding integrity and quality-driven service. Provide specific examples of how you've exceeded guest expectations in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your communication is clear and professional. This reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at The Edwardian Manchester, A Radisson Collection Hotel
✨Show Your Attention to Detail
As a House Steward, attention to detail is crucial. During the interview, highlight your previous experiences where you ensured cleanliness and organisation, especially in high-standard environments like 4- or 5-star hotels.
✨Demonstrate Customer Service Skills
This role focuses on exceeding guest expectations. Be prepared to share examples of how you've gone above and beyond for customers in past roles, showcasing your commitment to quality-driven service.
✨Exude a Positive Attitude
A flexible and positive attitude is essential in hospitality. Convey your enthusiasm for the role and the company during the interview, as this will resonate well with the interviewers looking for team players.
✨Prepare Questions About Career Progression
Since the position offers opportunities for career advancement, come prepared with questions about potential growth within the company. This shows your ambition and interest in long-term development, aligning with their values.
