Head Linen Porter

Head Linen Porter

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and supervise a team, ensuring timely linen deliveries and distribution.
  • Company: Join Firmdale Hotels, an award-winning luxury hotel group in London and New York.
  • Benefits: Enjoy perks like flexible hours, paid overtime, and discounts through Perkbox.
  • Why this job: Be part of a friendly, ambitious team with excellent training and career development opportunities.
  • Qualifications: Previous experience in a similar role and strong organisational skills are essential.
  • Other info: Uniforms provided and dry cleaned, plus social events and wellbeing activities.

The predicted salary is between 24000 - 36000 £ per year.

We have anexciting opportunity for a Head Linen Porter to join our highly successful teamhere at our Ham Yard Hotel. As a Head Linen Porter, you will supervise and leadthe team of direct reports.

Your main responsibility will beto correspond with the HeadHousekeeper or Deputy Head Housekeeper regarding deliveries to ensure theyarrive when scheduled and are distributed in a timely manner.

This is ahands on, fast paced role and will suit someone who likes working withambitious, friendly and hardworking people.

What we Offer:

  • Perkbox –A team member platform offering a huge variety of discounts and our reward andrecognition program
  • Wage Stream – An employee app to stream your wagesbefore payday
  • Paid overtime
  • Flexibility
  • No splitshifts
  • Cycle towork scheme
  • Uniformand meals provided
  • Uniforms dry cleaned
  • Social events, wellbeing and team activities
  • Awardwinning training opportunities and career development
  • Firmdale experience and long service vouchers (afternoon tea, dinner for two, film cluband an overnight stay)
  • And muchmore!
  • What you Need:

  • Previousexperience in a similar role
  • Ability to work under pressure
  • Demonstrate excellent attention to detail
  • Passionate about providing excellent customer service
  • Organisational and Communication Skills
  • Ability to work within a team
  • Why join Firmdale Hotels?

    FirmdaleHotels is an international award winning group comprising of 10 high end luxuryhotels and 8 bars and restaurants in London and New York.

    We aredelighted to have been recognised by the hospitality industry for some of thegreat work our teams have done. To name a few of our recent awards andaccolades;

  • Firmdale Hotels – “Winner of the BestEmployer Award at The Cateys 2017 & 2020 and Number One in The Caterer BestPlaces to Work in Hospitality”
  • Manager of the year – Laura Sharpe,Cateys 2018
  • Hotel of the year – Group – Cateys2018
  • In line with the Asylum and Immigration Act1996, we do require all applicants to have the eligibility to live and work inthe United Kingdom. Documentation will be required at interview stage.

    Head Linen Porter employer: Firmdale Hotels

    Firmdale Hotels is an exceptional employer, renowned for its commitment to employee satisfaction and development. With a vibrant work culture that fosters teamwork and camaraderie, employees enjoy a range of benefits including flexible working hours, paid overtime, and award-winning training opportunities. Located in the heart of London, our Ham Yard Hotel offers a unique environment where staff can thrive while being part of a prestigious group recognised as one of the best places to work in hospitality.
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    Contact Detail:

    Firmdale Hotels Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Head Linen Porter

    Tip Number 1

    Familiarise yourself with the specific responsibilities of a Head Linen Porter. Understanding the nuances of supervising a team and coordinating with the Head Housekeeper will help you demonstrate your knowledge during the interview.

    Tip Number 2

    Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to motivate and organise will make you stand out as a candidate.

    Tip Number 3

    Research Firmdale Hotels and their values. Being able to discuss how your personal values align with theirs, especially regarding customer service and teamwork, can give you an edge in the interview.

    Tip Number 4

    Prepare to discuss how you handle pressure and maintain attention to detail in a fast-paced environment. Providing specific examples will illustrate your capability to thrive in this role.

    We think you need these skills to ace Head Linen Porter

    Leadership Skills
    Team Management
    Attention to Detail
    Excellent Communication Skills
    Organisational Skills
    Customer Service Orientation
    Ability to Work Under Pressure
    Time Management
    Problem-Solving Skills
    Experience in Hospitality Industry
    Flexibility and Adaptability
    Hands-on Approach
    Interpersonal Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in similar roles, especially any supervisory or leadership positions. Emphasise your attention to detail and customer service skills, as these are crucial for the Head Linen Porter position.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to work under pressure. Mention specific examples from your previous roles that demonstrate your organisational and communication skills.

    Highlight Relevant Experience: In your application, clearly outline your previous experience in linen portering or related fields. Include any achievements or recognitions that reflect your capability to lead a team effectively.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.

    How to prepare for a job interview at Firmdale Hotels

    Show Your Leadership Skills

    As a Head Linen Porter, you'll be supervising a team. Be prepared to discuss your previous leadership experiences and how you motivate and manage a team effectively.

    Demonstrate Attention to Detail

    This role requires excellent attention to detail. Bring examples of how you've ensured quality in your previous positions, especially in fast-paced environments.

    Communicate Clearly

    Strong communication skills are essential. Practice articulating your thoughts clearly and concisely, especially when discussing how you would liaise with the Head Housekeeper.

    Express Your Passion for Customer Service

    The job involves providing excellent customer service. Be ready to share specific instances where you've gone above and beyond to ensure customer satisfaction.

    Head Linen Porter
    Firmdale Hotels
    Location: London
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