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- Tasks: Help customers find the right products and provide excellent service in a retail environment.
- Company: Join Halfords, the UK's leading retailer for motoring and cycling products and services.
- Benefits: Enjoy 25% store discount, wellness support, and flexible pay options with Wagestream.
- Why this job: Be part of a growing team focused on electric mobility and customer satisfaction.
- Qualifications: Experience in customer service or retail sales is preferred; a proactive attitude is essential.
- Other info: We embrace diversity and encourage all backgrounds to apply!
The predicted salary is between 21600 - 36000 £ per year.
Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.
You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 01/07/2025 by TN United Kingdom
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Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Halfords. Understanding the features and benefits of their motoring and cycling products will help you engage customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Prepare examples from your previous experience that showcase your customer service skills. Think about specific situations where you went above and beyond to meet a customer's needs, as this will highlight your proactive approach.
✨Tip Number 3
Be ready to discuss your sales achievements and how you have met or exceeded targets in past roles. This will demonstrate your ability to contribute to the team’s success and align with the company's goals.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. Expressing genuine interest in working at Halfords and being part of their growth story can set you apart from other candidates.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any retail sales experience or customer-focused roles you've had. Use specific examples to demonstrate how you've successfully met customer needs and achieved sales targets.
Showcase Your Skills: Clearly outline your skills that align with the job description, such as quick and efficient working, proactive customer service, and the ability to learn product knowledge. Tailor your CV and cover letter to reflect these attributes.
Express Your Availability: Mention your flexibility regarding working hours, including weekends. This shows your commitment and willingness to meet the company's scheduling needs.
Convey Enthusiasm for Training: Express your eagerness to participate in training and development opportunities. Highlight your ambition to grow within the company and how you plan to utilise the skills gained to enhance customer experiences.
How to prepare for a job interview at Halfords
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've gone above and beyond to meet customer needs, as this role heavily relies on understanding and assisting customers effectively.
✨Demonstrate Product Knowledge
While you will receive training, showing a proactive interest in the products can set you apart. Research the company's offerings and be prepared to discuss how you would explain and demonstrate these products to customers.
✨Prepare for Sales Target Discussions
Be ready to talk about your experience with sales targets. Think of instances where you successfully met or exceeded targets and how you achieved those results. This will show your potential employer that you're goal-oriented and driven.
✨Express Flexibility and Availability
Since the role requires working on a rota basis, including weekends, it's important to express your flexibility. Be honest about your availability and willingness to adapt to the needs of the business, which is crucial for a customer-facing role.
