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- Tasks: Support Soft Facilities Management with admin tasks and data analysis.
- Company: Join Renfrewshire Council, a community-focused organisation making a difference.
- Benefits: Enjoy a competitive salary and the chance to work in a supportive team environment.
- Why this job: Gain valuable experience in a customer-focused role while contributing to local services.
- Qualifications: Must know MS Office and have strong communication skills; teamwork is key.
- Other info: Flexible working hours and a Disclosure Scotland check required.
The predicted salary is between 24874 - 26024 £ per year.
Salary: £24,874 – £26,024 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
Advert
Renfrewshire Council is looking to recruit for the role of Operational Support Assistant (Soft FM). These posts will provide operational and administrative support to the Soft Facilities Management service and will be based in Renfrewshire House.
It is essential that the successful candidates have a working knowledge of MS Office suite and have good oral and written communication skills.
You must have experience of working in a customer focused environment and be w illing and enthusiastic to work as part of a team. Duties of the post include:
- Using performance data to inform and improve service delivery
- Production and analysis of reports to deadlines.
- Support the service with budget monitoring involving maintenance of detailed and basic spreadsheets.
- Responsibility for handling and processing manual and computerised financial and statistical information.
- Production and analysis of reports to deadlines
The ability to work on a flexible basis is essential for the role.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk
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Operational Support Assistant (Full Time)(Permanent) employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Assistant (Full Time)(Permanent)
✨Tip Number 1
Familiarise yourself with the Soft Facilities Management sector. Understanding the specific challenges and trends in this area will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your MS Office skills, especially Excel. Since the role involves budget monitoring and report production, being proficient in creating spreadsheets and analysing data will set you apart from other candidates.
✨Tip Number 3
Prepare examples of your customer service experience. Think of specific situations where you successfully resolved issues or improved service delivery, as these will be valuable to discuss in your interview.
✨Tip Number 4
Show your enthusiasm for teamwork. Be ready to share instances where you've collaborated effectively with others, as this role requires a strong team player who can adapt to various tasks and responsibilities.
We think you need these skills to ace Operational Support Assistant (Full Time)(Permanent)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Operational Support Assistant position. Highlight your relevant experience in customer service and administrative support.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your proficiency in MS Office, communication skills, and any experience with budget monitoring or report production.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your background makes you a suitable candidate. Mention specific examples of your teamwork and customer-focused experience.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Renfrewshire Council
✨Showcase Your MS Office Skills
Since the role requires a working knowledge of the MS Office suite, be prepared to discuss your experience with specific applications like Excel and Word. You might even want to mention any relevant projects where you used these tools effectively.
✨Demonstrate Customer Focus
Highlight your experience in customer-focused environments. Share examples of how you've successfully handled customer queries or improved service delivery, as this will show that you understand the importance of customer satisfaction in the role.
✨Prepare for Performance Data Discussion
The job involves using performance data to improve service delivery. Be ready to talk about any experience you have with data analysis or report production, and how you've used data to make informed decisions in previous roles.
✨Emphasise Teamwork and Flexibility
As the position requires working as part of a team, share examples of successful collaborations from your past. Also, express your willingness to work flexibly, as this is essential for the role.
