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- Tasks: Lead user experience design for BNY's global websites, focusing on accessibility and performance.
- Company: Join BNY, a top global financial services firm known for innovation and inclusivity.
- Benefits: Enjoy competitive pay, flexible resources, generous leave, and a focus on wellbeing.
- Why this job: Make a real impact in a culture that values creativity and collaboration.
- Qualifications: Bachelor's degree in UX or related field; strong portfolio and UX research experience required.
- Other info: This is a hybrid role based in London, perfect for those seeking a dynamic work environment.
The predicted salary is between 43200 - 72000 ÂŁ per year.
VP, User Experience Design
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets.Every day around the globe, our 50,000+ employees bring the power of their perspective to the table tocreate solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of VP, User Experience Design to join our Digital Marketing Team. This role is located in London, UK – HYBRID.
In this role, you’ll make an impact in the following ways:
- Contribute to the development and ongoing optimization of BNY’s global websites by designing user-centred, accessible, and high-performing experiences that bring it in line with the innovative, AI-forward organization that BNY is.
- Partner with cross-functional teams – including Content, SEO, Analytics, MarTech, Developers and Legal/Compliance – to deliver experiences that are usable, brand-aligned and legally compliant.
- Apply and evolve our Web Design System in collaboration with authors/publishers and developers to create scalable design solutions that meet brand, accessibility and usability standards.
- Support a culture of continuous, data-driven improvement by incorporating insights from research, performance analytics and A/B testing into your design decisions.
- Drive UX best practice across projects, advocating for user needs, facilitating design workshops and designing templates, and navigational patterns that improve the site’s overall structure and user journeys.
- Help shape and uphold UX governance by contributing to standards, documentation and processes that ensure quality and consistency across or digital ecosystem.
To be successful in this role, we’re seeking the following:
- Bachelor\’s degree in user experience, human computer interaction, psychology, design or a related discipline, or equivalent work experience required. Advanced degree a plus.
- A number of years of UX or product design experience required, with a strong portfolio ideally demonstrating work on complex web ecosystems, enterprise-level websites or regulated industries. Experience in the financial services industry is a plus.
- Fluency in Figma, user flows, wireframes, interaction design and prototyping.
- Experience planning and conducting UX research (e.g. usability testing, stakeholder interviews, heuristic reviews) to inform design decisions and support data-driven improvements.
- A strong collaborator who is comfortable working across marketing, engineering, legal and compliance.
- Strong grasp of accessibility standards, responsive design and modular design systems.
- A proactive mindset with the ability to bring structure to ambiguity, and deliver clear design explorations, recommendations and solutions.
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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VP, User Experience Design employer: BNY Mellon
Contact Detail:
BNY Mellon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VP, User Experience Design
✨Tip Number 1
Familiarise yourself with BNY's digital presence. Explore their websites and take note of the user experience elements that stand out. This will not only help you understand their design philosophy but also allow you to speak knowledgeably about your ideas for improvement during interviews.
✨Tip Number 2
Network with current or former employees of BNY, especially those in UX roles. They can provide valuable insights into the company culture and expectations for the VP, User Experience Design position, which can give you an edge in your application process.
✨Tip Number 3
Showcase your experience with cross-functional collaboration. Prepare examples of how you've successfully worked with teams across different departments, such as marketing and engineering, to deliver user-centred designs. This is crucial for the role at BNY.
✨Tip Number 4
Stay updated on the latest trends in UX design, particularly in the financial services sector. Being able to discuss recent advancements or case studies in your interview will demonstrate your commitment to continuous learning and innovation, aligning with BNY's values.
We think you need these skills to ace VP, User Experience Design
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in user experience design, particularly in complex web ecosystems or regulated industries. Use specific examples that demonstrate your skills in Figma, wireframing, and UX research.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user experience design and how it aligns with BNY's mission. Mention your collaborative approach and how you can contribute to their digital marketing team by improving user journeys.
Showcase Your Portfolio: Include a link to your portfolio that showcases your best work in UX design. Highlight projects that involved cross-functional collaboration and data-driven improvements, as these are key aspects of the role.
Highlight Relevant Skills: Emphasise your proficiency in accessibility standards, responsive design, and modular design systems. Mention any experience you have in the financial services industry, as this will strengthen your application.
How to prepare for a job interview at BNY Mellon
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your experience in user experience design, especially with complex web ecosystems. Be prepared to discuss specific projects and the impact your designs had on user engagement and satisfaction.
✨Understand BNY's Culture
Familiarise yourself with BNY's values and culture, particularly their focus on innovation and inclusivity. Demonstrating an understanding of how your personal values align with theirs can set you apart as a candidate who truly fits into their team.
✨Prepare for Cross-Functional Collaboration
Since the role involves partnering with various teams, be ready to discuss your experience working collaboratively with marketing, engineering, and legal teams. Share examples of how you've successfully navigated cross-functional projects in the past.
✨Emphasise Data-Driven Design
Highlight your experience with UX research and data analysis. Be prepared to discuss how you've used insights from usability testing and A/B testing to inform your design decisions, showcasing your commitment to continuous improvement.
