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For Companies At a Glance
- Tasks: Lead the Infrastructure Operations team, ensuring top-notch service and strategic development.
- Company: Join OSB Group, a leading mortgage lender committed to diversity and innovation.
- Benefits: Enjoy a competitive salary, hybrid working, 30 days holiday, and private medical insurance.
- Why this job: Be part of a dynamic team driving service improvement and making a real impact.
- Qualifications: Bring extensive operational experience and proven people management skills to the table.
- Other info: This role offers opportunities for personal growth and a commitment to inclusivity.
The predicted salary is between 80000 - 90000 £ per year.
About the team
About the role/ team:
The Infrastructure Operations team is compromised of Server & Systems, Virtualisation & Storage, Citrix & SharePoint/Web Services – all of which are vital in the continued operation of the Bank!
The Group Head of Infrastructure Operations will directly manage these teams, ensuring each respective area is meeting group service levels to maintain standards.
Assisting the Group Head of Technology Services, you will contribute to the development of quality assurance and improvement and implement a total quality management framework. Playing a core role within the direction and positive functioning of the company, both in a strategic and day-to-day capacity.
This role will be based in Chatham or Wolverhampton and will involve travel across all of our sites.
About Us
About us:
The OSB Group is a leading specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly owned subsidiary OSBIndia.
Our philosophy:
Before you read on, we\’d like you to know that we\’re committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow:
What you will be doing
Your responsibilities will include to:
In return for your commitment
In return for your commitment:
We offer a base salary dependent on experience from £80,000 – 90,000 and a competitive benefits package including:
Could you be the one?
Could you be the one?
We are looking for talented individuals who have the experience/knowledge and qualifications set out below:
We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.
What to do next
If this sounds like you, please apply now!
If shortlisted from your initial application we operate a personalised recruitment process.
Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector.
We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
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Group Head of Infrastructure Operations employer: OSB Group
Contact Detail:
OSB Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Head of Infrastructure Operations
✨Tip Number 1
Familiarise yourself with the latest trends in infrastructure operations and management. Being knowledgeable about current technologies and methodologies will help you stand out during discussions and interviews.
✨Tip Number 2
Network with professionals in the field, especially those who work at OSB Group or similar organisations. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations for the role.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving service improvements. Be ready to share specific examples of how you've successfully implemented changes in previous roles.
✨Tip Number 4
Understand the importance of compliance and risk management in infrastructure operations. Be prepared to articulate how you have ensured adherence to policies and standards in your past positions.
We think you need these skills to ace Group Head of Infrastructure Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive operational experience and proven people management skills. Use specific examples from your past roles that demonstrate your ability to manage infrastructure installations and service delivery.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the OSB Group's commitment to diversity. Discuss how your experience aligns with their needs, particularly in driving service improvement and managing technical teams.
Highlight Relevant Experience: When detailing your work history, focus on your experience with infrastructure plans, policies, and procedures. Mention any specific projects where you implemented solutions to challenges or contributed to quality assurance.
Prepare for Interviews: Anticipate questions related to risk management, compliance standards, and your approach to coaching and performance management. Be ready to discuss how you would operationalize the IT Operations Strategy and collaborate globally.
How to prepare for a job interview at OSB Group
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the Group Head of Infrastructure Operations entails. Familiarise yourself with the responsibilities listed in the job description, such as managing technical teams and implementing infrastructure plans. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As this role involves managing teams and driving service improvement, be prepared to discuss your previous leadership experiences. Share specific examples of how you've successfully led teams, managed performance, and contributed to staff development. Highlighting your people management skills will be crucial.
✨Prepare for Technical Questions
Given the technical nature of the position, expect questions related to infrastructure installation, upgrade, and maintenance. Brush up on relevant technologies and frameworks, and be ready to discuss how you've applied them in past roles. Demonstrating your technical expertise will set you apart.
✨Emphasise Your Strategic Thinking
The role requires operationalising IT strategies and collaborating globally. Be prepared to discuss how you've developed and implemented strategic plans in previous positions. Show that you can think critically about challenges and propose effective solutions, which is key for this leadership role.
