Part-time Hotel Receptionist

Part-time Hotel Receptionist

North East Part-Time 13000 - 18000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage check-ins and check-outs, and ensure a fantastic experience.
  • Company: Join Melia Hotels International, a vibrant family with endless growth opportunities worldwide.
  • Benefits: Enjoy competitive pay, hotel discounts, health plans, and a supportive work environment.
  • Why this job: Be part of a unique hotel culture in Newcastle, making every guest feel special.
  • Qualifications: Experience in hospitality, fluency in English, and knowledge of the Opera system required.
  • Other info: Flexible part-time hours with potential for career growth across 350+ hotels globally.

The predicted salary is between 13000 - 18000 Β£ per year.

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Part-time Hotel Receptionist, Newcastle upon Tyne

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Client:

Melia Hotels International

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

96ebfd990412

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

“The world is yours with Meliá”

Joining
Meliá is to embark on a journey without borders because the possibilities of growing
and training here are endless. It is knowing that the world is yours and that
you can work in many countries. And all with the feeling that you are part of a
big family.

INNSiDE
Newcastle:
a hotel with a great deal of personality in downtown Newcastle.

One part history, one part avant-garde, a vibrant combination that
is perfectly reflected in this unique urban hotel. Located on the city\’s
historic quayside and with views of the River Tyne . A magnificent
location and easy access make it the ideal base for exploring everything that
Newcastle has to offer.

** Salary package: £ 15516.86 plus service
charge
// Hotel
discounts // Health cash back plan // Meals on duty // Pension scheme //
Loyalty rewards and referral bonuses // many more**

Part-time Receptionist (24 hours/week)

Responsibilities
will include, but are not limited to:

· Ensure that all guests are welcomed and
checked-in into the hotel in a warm, genuine & professional manner &
when possible, addressed by their name. To be fully conversant with check-out
procedures in an informative & helpful manner.

· Project a helpful and enthusiastic attitude
while offering choices, anticipating & identifying guest expectations, in
order to ensure that guests\’ needs are met & where possible exceeded.

· Beware of the current hotel availability and
propose up-sell and cross-sell whenever it is possible, to maximize room
occupancy and hotel revenue.

· To present all accounts to company and agency
bills with compliant back-up. Provide to our guests the corresponding invoice
related to payment taken.

· To observe all security, health and safety
regulations. To be fully conversant and capable of acting in an appropriate
manner during emergency situations in accordance with the hotel emergency
procedures.

· To carry out all duties with due regard for the
specifications of relevant & related legislation. To undertake any other
reasonable duties as directed by senior reception staff or management.

· To file all new arrivals registration cards
after they have been completed by the guest with their personal details,
ensuring contact details are accurate.

What are we looking for?

·
Experience in a related
activity

·
Fluency in English

·
Knowledge
of the Opera system

The successful candidate must already have eligibility to work in the
UK.

Because belonging to the great Meliá family is being
VIP

·
Holidays: 28 days’
holiday including 8 public holidays (pro-rata)

·
Contributory pension scheme

·
Refer a friend bonus: £500
(subject to successfully completed 6 months’ probation)

·
Discounted dental and health
cover with HSF

·
Travel & Food discounts: excellent
employee special rates in Melia Hotels worldwide for our team members, their
friends & families while travelling and staying in our hotels including
F&B discount (subject to individual outlets)

·
Personal Development: programs
designed to support your career right from the start, with unlimited access to
online learning platform

·
Career growth: fantastic
opportunity to progress and access to a network of over 350 hotels across the
world (subject to local right to work rules)

·
High street discounts: with
Perks at Work

The
successful candidate must already have eligibility to work in the UK

Great
professionals who make everyday life easier and exceptional. From the junior to
the most senior, all of them have unique and important qualities that make
working at Meliá an opportunity for constant growth and a passport to create
your future wherever you want.

Our
warmth, proximity and passion for what we do make working at Meliá an
unforgettable experience, full of emotional moments and always with the feeling
that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities
between women and men
in the
workplace, with the commitment of management and the principles contained in
Human Resources policies. We also prioritize disseminating throughout the
entire staff a corporate culture committed to effective equality, and raising
awareness about the need to act jointly and globally.

We promote our commitment to equality
and diversity
, avoiding
any kind of discrimination, especially related to reasons of disability, race,
religion, gender, or age. We believe that
diversity and inclusion among our employees are
essential for our success as a global company
.

Additionally, we support the sustainable growth of our
industry through
a
socially responsible team
. In this
sense, our motto is \”
Towards
a sustainable future, from a responsible present
\”. Thanks to all our collaborators, we make it
possible.

If you
want to be “Very Inspiring People” , follow
us on:

#J-18808-Ljbffr

Part-time Hotel Receptionist employer: Melia Hotels International

At MeliΓ‘ Hotels International, we pride ourselves on being an exceptional employer, offering a vibrant work culture that feels like family. Located in the heart of Newcastle upon Tyne, our part-time Hotel Receptionist role provides not only competitive pay and benefits such as hotel discounts and a contributory pension scheme, but also endless opportunities for personal and professional growth within a global network of over 350 hotels. Join us to be part of a diverse team committed to creating memorable experiences for our guests while enjoying a supportive environment that values equality and inclusion.
M

Contact Detail:

Melia Hotels International Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Part-time Hotel Receptionist

✨Tip Number 1

Familiarise yourself with the Opera system, as it's specifically mentioned in the job description. If you have experience with similar hotel management software, be ready to discuss how those skills can transfer.

✨Tip Number 2

Showcase your customer service skills during any interactions. MeliΓ‘ values a warm and genuine approach, so think of examples where you've gone above and beyond for guests or customers.

✨Tip Number 3

Research MeliΓ‘ Hotels International and their values. Understanding their commitment to equality, diversity, and sustainability will help you align your answers with their corporate culture during interviews.

✨Tip Number 4

Prepare to discuss your availability and flexibility, as this is a part-time role. Being open about your schedule can demonstrate your willingness to meet the hotel's needs.

We think you need these skills to ace Part-time Hotel Receptionist

Customer Service Skills
Fluency in English
Knowledge of the Opera System
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Sales Skills
Teamwork
Adaptability
Multitasking
Conflict Resolution
Basic IT Skills
Emergency Response Knowledge

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you interacted with guests, handled check-ins, or managed reservations.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Melia Hotels International that attract you, such as their commitment to employee development and diversity.

Showcase Your Skills: In your application, clearly outline your skills that match the job description, such as fluency in English, familiarity with the Opera system, and your ability to provide excellent customer service.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Melia Hotels International

✨Know the Hotel and Its Values

Before your interview, take some time to research Melia Hotels International. Understand their values, mission, and what makes them unique. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.

✨Demonstrate Customer Service Skills

As a hotel receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will showcase your ability to handle the responsibilities of the role effectively.

✨Familiarise Yourself with the Opera System

Since knowledge of the Opera system is a requirement, if you have experience with it, be ready to discuss it. If not, consider doing a bit of research or even a quick tutorial online. Showing that you're proactive about learning can impress your interviewers.

✨Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or opportunities for growth within the company. This not only shows your interest but also helps you determine if this is the right fit for you.

M
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