At a Glance
- Tasks: Lead product initiatives from inception to execution, focusing on user acquisition and growth.
- Company: Join a dynamic team at the forefront of transforming how we manage money globally.
- Benefits: Enjoy flexible working options, collaborative culture, and opportunities for professional growth.
- Why this job: Be part of an industry-changing platform that values innovation and user experience.
- Qualifications: 5+ years in product management, preferably in crypto trading; strong data-driven decision-making skills.
- Other info: Collaborate with cross-functional teams and stay ahead of market trends.
The predicted salary is between 48000 - 72000 £ per year.
Our Product Management team drives product initiatives from inception, roadmap prioritisation through to execution, makes impacts and launches products / features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.
About the role: We are looking for a Product Manager / Senior Product Manager to drive user acquisition and product growth initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.
Job Responsibilities:
- Lead, plan, execute and maintain the Exchange’s Experience roadmap, focusing on:
- A. World-Class Leading User Experience:
- Build, iterate and optimize best-in-class trading onboarding workflows
- Be multi-channel capable – synergising mobile app and website experiences
- Establish a seamless onboarding and KYC experience, taking ownership of the Exchange retail, VIP and Institutional onboarding flow – unifying the experience where appropriate
- Build bridges to our other Crypto.com products to drive an effective connected experience across our product suite
- B. Data-Driven Decision Making:
- Setup event tracking to enable funnel analytics and CRM capabilities
- Create dashboard views to provide analytical insight on product performance
- C. Grow the Exchange:
- Strategise with Growth and CRM team to devise targeted retail campaigns for product success and improve conversion
- Feature and Product Definition:
- Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria)
- Weigh necessary trade-offs for optimal outcomes
- Collaboration with Feature Teams:
- Join forces with delivery management to optimise resource throughput
- Work closely with lead engineers to develop technical solutions
- Share guidance with QA engineers to ensure comprehensive test plans
- Own the Product:
- Co-manage the roadmap backlog, owning the product area you build with the team
- Own and ship products / features in a timely manner
- Dogfood your product / feature and find ways to improve on it
- Engagement with Business and Sales Teams:
- Facilitate user studies through client meetings and interviews for product feedback
- Iterate on feedback to ensure user needs are captured and prioritized appropriately
- Collaborate with Marketing, Growth and CRM teams to drive successful product adoption
- Market Awareness:
- Stay close to market and industry trends
- Cross-Functional Representation:
- Represent the domain in communications with cross-functional teams
Job Requirements:
- At least 5 years of product management experience, with a domain knowledge of Crypto trading / exchange platforms is preferred
- Minimum 2 years experience collaborating in Growth or CRM related initiatives
- A data-informed work style, viewed through a compassionate lens of the user
- A passion for building a low friction and efficient onboarding experience
- Flexible with working on non-onboarding Exchange related projects
- Experience shipping and iterating on successful Software or Financial products at scale
- Demonstrated leadership, taking initiative and producing results
- Positive, can-do attitude with the ability to connect well with Designers, Engineers, QA, Marketing, Growth, CRM, Compliance, Legal
- Overcommunicator; highlighting key information and being to the point
- Understanding of API usage
- Diligent and open to learning new things
- Bring humility to your work and how you work with others
- Good aptitude for understanding technical concepts and applying them is preferred
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Senior Product Manager - Exchange (Growth & UX) employer: Crypto.com
Contact Detail:
Crypto.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager - Exchange (Growth & UX)
✨Tip Number 1
Familiarise yourself with the latest trends in crypto trading and exchange platforms. This knowledge will not only help you understand the market better but also demonstrate your passion and commitment to the role during discussions.
✨Tip Number 2
Network with professionals in the crypto and fintech industries. Attend relevant meetups, webinars, or conferences to connect with potential colleagues and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led product initiatives in the past. Highlight your experience with user acquisition and growth strategies, as these are key aspects of the role.
✨Tip Number 4
Showcase your ability to collaborate effectively with cross-functional teams. Be ready to share instances where you've worked closely with engineers, designers, and marketers to deliver successful products or features.
We think you need these skills to ace Senior Product Manager - Exchange (Growth & UX)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially in the crypto trading or exchange platforms. Emphasise your achievements in user acquisition and product growth initiatives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building user-friendly experiences. Discuss specific examples of how you've successfully led product initiatives and collaborated with cross-functional teams.
Highlight Data-Driven Achievements: In your application, mention any experience you have with data analytics and how it has informed your decision-making in previous roles. Provide examples of how you've used data to drive product success.
Showcase Leadership Skills: Demonstrate your leadership abilities by including examples of how you've taken initiative in past projects. Highlight your experience in managing roadmaps and collaborating with various teams to achieve product goals.
How to prepare for a job interview at Crypto.com
✨Showcase Your Product Management Experience
Be prepared to discuss your previous product management roles in detail, especially those related to crypto trading or exchange platforms. Highlight specific projects where you led initiatives from inception to execution, and be ready to share measurable outcomes.
✨Demonstrate Data-Driven Decision Making
Since the role emphasises data-informed strategies, come equipped with examples of how you've used analytics to drive product decisions. Discuss any experience you have with setting up event tracking or creating dashboards for performance insights.
✨Emphasise Cross-Functional Collaboration
This position requires working closely with various teams. Prepare anecdotes that illustrate your ability to collaborate effectively with engineers, designers, and marketing teams. Show how you’ve facilitated communication and driven successful outcomes through teamwork.
✨Exhibit a User-Centric Approach
The role focuses on optimising user experience, so be ready to talk about how you've prioritised user needs in your past projects. Share examples of how you've gathered user feedback and iterated on products to enhance the onboarding experience.