General Manager

General Manager

Lancaster Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, deliver guest experiences, and drive restaurant performance.
  • Company: Bella Italia celebrates food, friendship, and individuality in a vibrant hospitality environment.
  • Benefits: Enjoy competitive pay, amazing discounts, career development, and wellbeing support.
  • Why this job: Join a fun, inclusive culture with opportunities for growth and recognition as a top workplace.
  • Qualifications: Strong communication skills and a passion for developing people in a fast-paced setting.
  • Other info: Be part of a family that values individuality and offers exciting team events!

The predicted salary is between 36000 - 60000 £ per year.

At Bella Italia, we believe that the best moments in life are spent with loved ones—sharing food, friendship, and laughter around the Italian table. If you’re a passionate leader who loves hospitality and thrives in a high-energy environment, this is the role for you!
Come and be part of our family as a General Manager.
Why Bella?
We know that happy teams create amazing guest experiences, so we offer:
A Place for Everyone – We celebrate individuality and believe in adding to our culture! Whoever you are, if you bring passion and leadership, there’s a place for you at our table.

  • Competitive Pay & Benefits – 45-hour contract, quarterly bonus, and referral bonus scheme.
  • Amazing Discounts – 50% off food and drink across all Big Table Group brands and 25% for friends & family.
  • Career Development – Fully funded apprenticeships in Operations Management (Level 5), L&D, HR, or Marketing (Levels 3, 4 & 5).
  • Salary Sacrifice Scheme – Make the most of tax-efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits.
  • Wellbeing & Support – Our We Care program includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, a second medical opinion service, and more.
  • Perks & Rewards – Access to wages before payday, discounted gym memberships, and savings on theme parks, shopping, and more!
  • Team Competitions & Events – Win a trip to Italy, team parties, and even a chance to win e-points to spend on your favourite retailers.

What You’ll Do As a General Manager

  • Lead from the front—delivering exceptional guest experiences and being the face of the restaurant.
  • Drive performance—achieving and exceeding brand and restaurant goals.
  • Inspire & develop your team—creating a fun, motivating environment while nurturing internal talent.
  • Ensure safety & compliance—keeping the restaurant running smoothly and legally.
  • Be commercially aware understanding how every decision impacts the wider business.

Who We’re Looking For
At Bella Italia, we don’t just look for experience—we look for leaders. If you’re a strong communicator, passionate about developing people, and thrive in a fast-paced, guest-focused environment, we want to hear from you.
We believe everyone belongs at Bella Italia, and we’re committed to creating a workplace where you can be yourself and grow. If you need any adjustments during the hiring process, let us know—we’re happy to help.
Join the Bella Italia family today and work somewhere awesome! Don’t just take our word for it—we’ve been recognised in the Sunday Times Best Places to Work 2025!
Apply now and take the next step in your leadership journey! #J-18808-Ljbffr

General Manager employer: Bella Italia

At Bella Italia, we pride ourselves on fostering a vibrant and inclusive work culture where individuality is celebrated and every team member is valued. With competitive pay, extensive benefits including discounts across our brands, and robust career development opportunities, we empower our General Managers to lead with passion and inspire their teams. Join us in creating memorable dining experiences while enjoying perks like access to wages before payday and exciting team events, all within a supportive environment that prioritises your wellbeing.
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Contact Detail:

Bella Italia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Bella Italia's values and culture. Understanding their emphasis on individuality and team spirit will help you align your leadership style with what they are looking for in a General Manager.

✨Tip Number 2

Showcase your passion for hospitality during any interactions. Whether it's through networking or informal chats, expressing your enthusiasm for creating exceptional guest experiences can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your experience in developing teams. Bella Italia values leaders who inspire and nurture talent, so think of specific examples where you've successfully motivated and developed your team members.

✨Tip Number 4

Research the restaurant industry trends and how they impact guest experiences. Being commercially aware and understanding the broader business implications of your decisions will demonstrate your readiness for the role.

We think you need these skills to ace General Manager

Leadership Skills
Strong Communication Skills
Team Development
Guest Experience Management
Performance Management
Commercial Awareness
Problem-Solving Skills
Safety and Compliance Knowledge
Motivational Skills
Time Management
Conflict Resolution
Adaptability
Financial Acumen
Customer Service Excellence

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Bella Italia's values and culture. Highlight your passion for hospitality and how you can contribute to creating a welcoming environment.

Tailor Your CV: Make sure your CV reflects your leadership experience and ability to inspire teams. Use specific examples of how you've driven performance and created exceptional guest experiences in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at Bella Italia specifically and how your skills align with their mission of creating memorable dining experiences.

Prepare for the Interview: If selected for an interview, prepare by thinking about how you would lead a team and handle challenges in a fast-paced environment. Be ready to discuss your approach to developing talent and ensuring compliance in the restaurant.

How to prepare for a job interview at Bella Italia

✨Show Your Passion for Hospitality

Make sure to express your genuine love for the hospitality industry during the interview. Share personal stories or experiences that highlight your passion for creating memorable guest experiences, as this aligns perfectly with Bella Italia's values.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in the past. Discuss specific situations where you inspired and developed your team, as Bella Italia is looking for strong leaders who can motivate others in a fast-paced environment.

✨Understand the Brand

Familiarise yourself with Bella Italia's brand values and culture. Be ready to discuss how you can contribute to their mission of creating a welcoming atmosphere and exceptional dining experiences, showing that you are a good fit for their family-oriented approach.

✨Be Commercially Aware

Highlight your understanding of how decisions impact the wider business. Prepare to discuss strategies you've implemented in previous roles that drove performance and exceeded goals, demonstrating your ability to think commercially and strategically.

General Manager
Bella Italia
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  • General Manager

    Lancaster
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-18

  • B

    Bella Italia

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