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- Tasks: Lead the Front of House team and ensure a welcoming environment for all guests.
- Company: Join The Forward Trust, a social enterprise dedicated to empowering individuals to overcome crime and addiction.
- Benefits: Enjoy a competitive salary, supportive work culture, and the chance to make a real difference.
- Why this job: Be part of an award-winning café that fosters community and supports recovery in a vibrant setting.
- Qualifications: Experience in hospitality management and a passion for helping others is essential.
- Other info: This role is perfect for those looking to blend work with meaningful social impact.
The predicted salary is between 16399 - 19000 £ per year.
Front of House Supervisor Location : Liverpool Salary: £27,248 per annum We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. What you will be doing? The Brink Liverpool is part of the Forward Trust which operate across the UK. There is nowhere else quite like The Brink or The Brink Café. The cafe serves a flourishing and established recovery community which links seamlessly with the general public, other partners and providers as well as the wider community including local residents. The Brink Cafe is based in Liverpools city centre and was set up in 2011, The Brink Café which is based in The Brink is an award-winning alcohol free café bar, originally , the first of its kind in the UK. As well as offering healthy food and many varieties of non-alcoholic drinks, the venue offers an opportunity for individuals with addiction problems a discrete way of seeking help and support. Many of the st…
Front of House Supervisor employer: The Forward Trust Careers
Contact Detail:
The Forward Trust Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Familiarize yourself with The Brink's mission and values. Understanding how they empower individuals to overcome addiction will help you connect with the team during your interview.
✨Tip Number 2
Highlight any experience you have in hospitality or community service. The role requires a strong connection with both the recovery community and the general public, so showcasing relevant experience is key.
✨Tip Number 3
Prepare to discuss how you would handle challenging situations in a front-of-house role. Think of examples where you've successfully managed conflicts or provided exceptional customer service.
✨Tip Number 4
Show your passion for supporting individuals in recovery. Be ready to share why this cause matters to you and how you can contribute to creating a welcoming environment at The Brink.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Understand the Mission: Familiarize yourself with The Forward Trust's mission and values. Highlight your alignment with their goal of empowering individuals to overcome challenges related to crime and addiction in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience in hospitality, supervision, and community engagement. Include specific examples of how you've contributed to a positive environment in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting recovery communities. Discuss your understanding of the unique role The Brink Café plays and how your skills can enhance its mission.
Highlight Relevant Skills: In your application, make sure to highlight skills such as leadership, communication, and problem-solving. Provide examples of how you've successfully managed teams or projects in the past.
How to prepare for a job interview at The Forward Trust Careers
✨Understand the Mission
Make sure you are familiar with The Forward Trust's mission and values. They focus on empowering individuals to overcome challenges related to crime and addiction, so be prepared to discuss how your personal values align with this mission.
✨Showcase Your Community Engagement
Since The Brink Café serves both a recovery community and the general public, highlight any experience you have in community engagement or working with diverse groups. Share specific examples of how you've fostered inclusivity in previous roles.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll need strong leadership skills. Be ready to discuss your experience in managing teams, resolving conflicts, and creating a positive environment for both staff and customers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a café setting. Think about how you would handle difficult situations, such as a customer in distress or a team member struggling with their responsibilities.
