HR Operations Specialist

Company Description

Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Job Description

As an HR Operations Specialist, you will be a vital part of the HR team, providing high quality administration and support to the business, in the UK, EU and the US. This is a fantastic opportunity to join an employee engagement focussed Human Resources Team and build on your skills within a fun and supportive environment.

This role is perfect for someone who thrives in a creative, ever-changing environment and enjoys being the backbone of smooth people operations—supporting all activities in the employee lifecycle – from EU payroll and HR admin to team engagement and employee support.

HR Administration & Compliance

• Own all aspects of the employee lifecycle: onboarding, offboarding, evolution and development changes and associated documentation.
• Maintain accurate, up-to-date records across all HR and company systems and personnel files.
• Prepare contracts, letters and reports with a focus on effective communication and attention to detail, supporting both new hires and existing employees.
• Produce HR metrics and reports to support leadership decision-making.
• Proactively identify opportunities to improve HR processes and ways of working, bringing fresh ideas that streamline systems, enhance employee experience, or drive smarter collaboration.

EU Hubs Payroll & Support

• Administer the global payroll provider’s platform and collaborate closely with the HRBP to ensure accurate data management, alignment on HR processes, and a seamless employee experience.
• Be the main liaison between Ubisoft and the payroll provider, handling all communication, issue resolution, and ensuring service quality and compliance.
• Manage day-to-day HR operations for a geographically dispersed group of team members.

Advice & Guidance

• Provide first-line support to managers and employees on HR policies, leave, benefits help and general queries
• Assist with employee relations queries and escalating to the HRBP when needed
• Support HRBPs with the performance management and probation review processes.
• Maintain confidentiality and trust across all HR touchpoints.

Culture & Engagement

• Working with the wider HR team, plan and deliver staff engagement activities and company events in line with key results requirements.
• Coordinate onboarding experiences that introduce new hires to our culture and ways of working.
• Collaborate on wellbeing and inclusion initiatives.

Qualifications

What you’ll need:

• Experience in a similar HR role or CIPD L3.
• Five GCSEs grades 4/C or above (or equivalent).
• Excellent communication skills.
• Experience of payroll and working globally.
• High level of accuracy and attention to detail.
• Strong time management and organisation skills.
• Ability to work effectively within a team.
• Confidence to use your initiative.
• A hands-on attitude and willingness to assist with varied responsibilities within the HR team.

Additional Information

In line with Ubisoft\’s hybrid work model, our flexible work policy includes a minimum of three days per week in our Newcastle office, with the option to work from home up to two days.

Benefits

With Ubisoft CRC, you will receive a competitive salary along with:

• Personal performance bonus
• Private Health Insurance (including eye care and dental)
• Life Assurance
• Long Term Disability Insurance
• Pension
• Significant discount on the world’s best video games
• Access to Ubisoft\’s back catalogue on PC
• 25 days of holiday

Perks:

• We work in the heart of Newcastle city centre, right on top of Haymarket metro station in a lively, international and creative space.
• A kitchen stocked with cereals, fruits, unlimited filtered water, teas, coffee
• Regular professional and social events
• Flexible working hours
• A casual dress code
• Fun, we like to work hard but have a laugh too!

Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players’ community.

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