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- Tasks: Join our team to manage client relationships and oversee housing projects.
- Company: Symphony is the UK's largest privately owned furniture manufacturer with a diverse product range.
- Benefits: Enjoy a competitive salary, travel opportunities, and a dynamic work environment.
- Why this job: Make an impact in social housing while developing your career in a supportive team.
- Qualifications: Must have a 2:1 degree in Business, Engineering, or Design, and a full UK driving license.
- Other info: Extensive travel required within Wales/Midlands; potential for overnight stays.
The predicted salary is between 24000 - 36000 £ per year.
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Trainee Client Account Manager (Graduate), Gloucester
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Client:
The Symphony Group PLC
Location:
Gloucester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
4868db4c0cfb
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Symphony has an exciting opportunity for a Trainee Client Account Manager (Graduate) to join the Client Solutions Team, working in both the New Build and Social Refurbishment Housing markets. The role covers the Wales/Midlands areas, so you must be located in Hereford, Worcestershire, Gloucestershire, or Gwent. Extensive travel within the area, including potential overnight stays, will be required. This is a full-time, permanent position, offering a competitive salary.
Symphony is the UK’s largest privately owned manufacturer of fitted kitchen, bedroom, and bathroom furniture, with a turnover of over £300 million and approximately 2000 employees. Our customers include independent retailers, merchants, housebuilders, residential housing developers, and social housing providers.
We pride ourselves on our diverse product range, including licensing for Laura Ashley kitchen and bedroom furniture brands, cutting-edge supply capabilities, sustainability credentials, and outstanding service—providing everything our customers need to succeed.
About the role:
We seek a graduate to join the Client Solutions Team, working across the New Build and Social Refurbishment Housing markets in the Wales/Midlands regions. The role involves producing specifications for building new relationships, developing existing relationships, and managing social housing refurbishment programs.
Key responsibilities:
- Developing specifications and building relationships with clients such as housing associations, councils, and BTR providers to support mixed-tenure new build schemes and refurbishments.
- Managing social housing refurbishment programs and producing specifications for new developments.
- Working with clients to create specifications that meet budgets, and coordinating with contractors or internal teams for site management.
- Building a pipeline of new developments and specifications within the social housing sector.
- Forecasting pipelines for new work and refurbishment projects.
- Conducting factory and marketing tours to showcase products and services.
- Producing monthly reports on opportunities and sales.
- Maintaining accurate customer records.
- Managing the quotation and tender process for refurbishment programs.
Candidate requirements:
- A minimum 2:1 degree in Business, Engineering, or Design-related subject, obtained within the last 2 years.
- Some experience in sales or construction is preferred.
- Strong organizational and administrative skills.
- Desire to build customer relationships.
- Ability to think creatively to find solutions.
- A full UK driving license for regional and national travel.
Personal qualities:
- Effective time management and diary organization.
- Confident communication skills at all organizational levels.
- Team-oriented attitude.
- Ability to work under pressure and meet deadlines.
- Proficiency in PowerPoint and Excel.
- Self-motivated and enthusiastic.
- Professional appearance and demeanor.
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Trainee Client Account Manager (Graduate) employer: The Symphony Group PLC
Contact Detail:
The Symphony Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Client Account Manager (Graduate)
✨Tip Number 1
Network with professionals in the housing and construction sectors. Attend local industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with Symphony's product range and recent projects. Understanding their offerings and how they fit into the market will help you engage more effectively during interviews and demonstrate your genuine interest in the company.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've managed multiple tasks or projects in the past. This role requires effective time management, so having specific examples ready will showcase your suitability for the position.
✨Tip Number 4
Research the social housing sector and current trends affecting it. Being knowledgeable about the challenges and opportunities in this area will allow you to speak confidently about how you can contribute to Symphony's goals.
We think you need these skills to ace Trainee Client Account Manager (Graduate)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the Trainee Client Account Manager role. Emphasise any experience in sales, construction, or client relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Symphony and how your background makes you a great fit for the Client Solutions Team.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as organisational abilities, creative problem-solving, and effective communication. Provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Symphony Group PLC
✨Research the Company
Before your interview, take some time to learn about Symphony and its role in the housing market. Understand their products, values, and recent projects. This knowledge will help you tailor your answers and show genuine interest.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to build relationships. Think of examples from your past experiences where you've successfully managed client relationships or solved challenges creatively.
✨Showcase Your Organisational Skills
As a Trainee Client Account Manager, strong organisational skills are crucial. Be ready to discuss how you manage your time and prioritise tasks, especially when juggling multiple projects or deadlines.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to explain complex ideas simply, so be prepared to showcase your ability to communicate at all levels.
