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- Tasks: Manage an online community for autistic individuals and their families, ensuring a supportive environment.
- Company: Join the National Autistic Society, dedicated to transforming lives and advocating for autistic people since 1962.
- Benefits: Enjoy remote work, 25 days leave, training opportunities, and discounts at major retailers.
- Why this job: Make a real impact in the lives of autistic individuals while working in a vibrant, inclusive team.
- Qualifications: No specific qualifications required, but a passion for supporting autistic communities is essential.
- Other info: This is a part-time maternity cover role until July 2026, with flexible hours.
The predicted salary is between 23363 - 28232 £ per year.
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Autism Support Delivery Officer (Online Support), London
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Client:
National Autistic Society
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
44fe38272166
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
The advert is for one fully remote, part timeAutism Support Delivery Officer (Online Support)
The salary for this role is£23,363 – £28,232 per annum pro rata
A written test is compulsory for candidacy for this role. Applications without a written test submitted will not be considered. For more information on this test, see \’About our Application Process\’ below.
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Who are we:
Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people.
In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs.
We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
Visit our website to find out more about who we are and what we do:
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Who we are looking for:
We are looking for an Autism Support Delivery Officer (Online Support) to join our Autism Help and Support team.
You’ll report to the Specialist Lead (Autism Support) and take the lead in managing our vibrantOnline Community, a safe, welcoming, and inclusive space where autistic people and their families can connect and support each other.
You’ll be responsible for the day-to-day operations of the community, including:
- Moderating the forumand responding to user queries.
- Recruiting, training, and supportingour team of volunteer moderators.
- Leading on safeguarding processes and maintaining high standards of support.
- Monitoring service impact, contributing to funding and promotional activities.
- Supporting compliance with theOnline Safety Actand other relevant legislation.
This is a part-time maternity cover role until 10 July 2026.
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Location: Home-based
Travel: Up to 20%
Hours: 30 hours per week, Monday to Friday (between 8am–6pm), with occasional evening and weekend work as required.
To view the job description
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What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
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About our application process:
All applicants are asked to complete a short written test to demonstrate their understanding of the role,your approach and suitability.
Please access the written test document
Download a copy and once you have completed the test, use the file upload function within the application process to upload this completed document.
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When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
For more information about this job please contact: Sharon McDaid, Specialist Lead (Autism Support),
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer. INDNPCS
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Autism Support Delivery Officer (Online Support) employer: National Autistic Society
Contact Detail:
National Autistic Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autism Support Delivery Officer (Online Support)
✨Tip Number 1
Familiarise yourself with the National Autistic Society's mission and values. Understanding their approach to autism support will help you align your responses during interviews and discussions, showcasing your genuine interest in their work.
✨Tip Number 2
Engage with the online community related to autism support. This could involve joining forums or social media groups where you can learn about the challenges faced by autistic individuals and their families, which will enhance your ability to connect with users in the role.
✨Tip Number 3
Prepare for the written test by reviewing common scenarios that an Autism Support Delivery Officer might encounter. Practising how you would handle user queries or moderating discussions can give you a significant edge in demonstrating your suitability.
✨Tip Number 4
Network with current or former employees of the National Autistic Society. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach to the role.
We think you need these skills to ace Autism Support Delivery Officer (Online Support)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Autism Support Delivery Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Complete the Written Test: Since a written test is compulsory for this role, ensure you download the test document, complete it thoughtfully, and upload it as part of your application. This is crucial for your candidacy.
Craft a Strong Supporting Statement: In your supporting statement, refer directly to the job description and person specification. Use specific examples from your experience that demonstrate your suitability for the role, particularly in managing online communities and supporting autistic individuals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all required documents are included. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at National Autistic Society
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the Autism Support Delivery Officer. Familiarise yourself with the key tasks, such as moderating the online community and supporting volunteer moderators, so you can discuss how your skills align with these requirements.
✨Prepare for the Written Test
Since a written test is compulsory for this role, take time to prepare for it. Review the guidelines provided in the application process and practice writing clear, concise responses that demonstrate your understanding of autism support and community management.
✨Show Your Passion for Autism Support
During the interview, express your genuine interest in supporting autistic individuals and their families. Share any personal experiences or insights that highlight your commitment to creating an inclusive and supportive environment, which is crucial for this role.
✨Familiarise Yourself with Relevant Legislation
Understanding the Online Safety Act and other relevant legislation is essential for this position. Be prepared to discuss how you would ensure compliance and maintain high standards of support within the online community, showcasing your knowledge and proactive approach.
