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- Tasks: Manage relationships with key brands in Tech and Home & Garden to boost sales and customer satisfaction.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops and sells.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a chance to make an impact.
- Why this job: Be part of a passionate team that values authenticity and innovation while connecting communities.
- Qualifications: Experience in online retail, especially in Tech or Home & Garden, and strong data analysis skills.
- Other info: This is a 2-year fixed-term contract based in London.
The predicted salary is between 36000 - 60000 £ per year.
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Account Manager, Tech/ Home and Garden, London
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Client:
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a93bd63faec7
Job Views:
5
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
At eBay, we\’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We\’re in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Account Manager – Enterprise – Tech/ Home and Garden
2 year fixed term contract
About the Team
Work with important brands, and sellers, within Technology and Home and Garden, to grow the business and improve customer satisfaction. This role reports into the Hard Goods Lead and you will work alongside other account managers.
Responsibilities
Manage and develop the relationship with key brands and B2C sellers, building sustainable, long-term relationships with your Book of Business
Support sellers to achieve top-rated seller standards and customer satisfaction, such as improving fulfilment and customer service
Influence sellers to run promotions, or participate in coupons
Support sellers to optimise their listings and close range gaps
Collaborate to improve availability for key products
Increase visibility of your sellers’ products, applying advertising best practice and securing secondary space such as: homepage, Daily Deals, events pages, CRM and potentially PR
In some instances, negotiate, and deliver, annual contracts to improve eBay shoppers’ experience and grow GMV
Collaborate with brands to increase awareness and improve our customers’ experience
Collaborate with internal teams, such as, marketing and category management
Run quarterly business reviews to ensure actions are being delivered and performance is on track
Requirements
Previously worked within the online or retail environment, preferably with experience within Technology or Home and Garden
Able to work tactically to drive & respond to business performance
Comfortable working with data to make business decisions
Comfortable presenting internally and externally
General proficiency with tools, systems, and procedures required to accomplish the job, especially Google Workspace
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.If you have a need that requires accommodation, please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay\’s commitment to ensuring digital accessibility for people with disabilities.
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Account Manager, Tech/ Home and Garden employer: 0075 eBay (UK) Limited
Contact Detail:
0075 eBay (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Tech/ Home and Garden
✨Tip Number 1
Familiarise yourself with eBay's platform and its unique selling points, especially in the Tech and Home and Garden categories. Understanding their business model and how they support sellers will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former eBay employees on platforms like LinkedIn. They can provide insights into the company culture and expectations for the Account Manager role, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your data analysis skills, as the role requires making data-driven decisions. Familiarity with Google Workspace tools will also be beneficial, so consider taking a quick online course to enhance your proficiency.
✨Tip Number 4
Prepare examples of how you've successfully managed client relationships in the past, particularly in the retail or online environment. Be ready to discuss specific strategies you've used to improve customer satisfaction and drive sales.
We think you need these skills to ace Account Manager, Tech/ Home and Garden
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Account Manager position. Tailor your application to highlight relevant experience in managing relationships with brands and sellers, particularly in the Tech or Home and Garden sectors.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in online retail or account management. Use specific examples that demonstrate your ability to drive business performance and improve customer satisfaction.
Showcase Data Proficiency: Since the role requires comfort with data for decision-making, include examples of how you've used data analysis in past roles. Mention any tools or systems you are proficient in, especially Google Workspace, to show you can handle the technical aspects of the job.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for eBay's mission and values. Discuss how your skills align with their goals of connecting people and building communities, and express your enthusiasm for contributing to their innovative approach in ecommerce.
How to prepare for a job interview at 0075 eBay (UK) Limited
✨Know Your Brands
Familiarise yourself with the key brands and sellers in the Technology and Home and Garden sectors. Understanding their products, market positioning, and challenges will help you demonstrate your knowledge and show how you can add value to their business.
✨Data-Driven Decision Making
Be prepared to discuss how you've used data in previous roles to drive business decisions. Highlight specific examples where your analytical skills led to improved performance or customer satisfaction, as this role requires a comfort with data.
✨Showcase Your Relationship Management Skills
Prepare to share examples of how you've built and maintained long-term relationships with clients or partners. This is crucial for the Account Manager role, so emphasise your ability to influence and support sellers effectively.
✨Practice Your Presentation Skills
Since the role involves presenting both internally and externally, practice articulating your ideas clearly and confidently. Consider preparing a mock presentation on a relevant topic to showcase your communication skills during the interview.
