Customer Service Assistant - Kids Team
Customer Service Assistant - Kids Team

Customer Service Assistant - Kids Team

Knowsley Full-Time 15600 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage kids in fun games, sports, and arts activities as a DL Kids Coach.
  • Company: Join David Lloyd Clubs, Europe's largest health and fitness operator.
  • Benefits: Enjoy free club membership, discounts, flexible shifts, and on-demand pay.
  • Why this job: Make a difference in children's lives while developing your skills in a supportive community.
  • Qualifications: Must be 17+, pursuing a childcare or coaching qualification; experience is a plus.
  • Other info: Perfect for students or anyone passionate about working with children.

The predicted salary is between 15600 - 24000 £ per year.

Social network you want to login/join with:

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Client:

David Lloyd Leisure

Location:

Knowsley, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

966041f8de16

Job Views:

13

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Would you like to join the largest Health and fitness operator in Europe with a personal development plan whilst enjoying arts, crafts and sport within our DL Kids team?

Career with David Lloyd Clubs as a DL Kids Coach is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow and develop, advance, and progress through our internal training programmes.

So, what are the benefits of working for David Lloyd Clubs?

As part of the DL Kids Team, you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry:

  • Free Club Membership* for you and your family
  • Discounts on products such as Swimming / Tennis Lessons and Personal Training
  • Unlimited 50% discount on food and drinks
  • Opportunity for advancement and career progression
  • Flexible Shift Patterns
  • Learning and Development Opportunities
  • WagestreamApp allowing you to be paid on demand
  • Benefits Suite

And what qualifications, skills and experience do I need?

You must be 17 or over and be working towards a childcare / teaching / coaching qualification.

Previous experience in a similar environment is desirable but not essential. If you are looking to create a welcoming and fun environment for our DL Kids, this is all you need! We can train you on everything else you need to be successful.

You will be caring, enthusiastic, talented, and love working with children. The DL Kids Coach will host a variety of games, sporting activities, and art sessions with our members aged between 3 and 12, both after school and at weekends. Our holiday club programmes run during school holidays and are a fantastic sport camp for our younger members to have fun and explore their physical sides.

Hours will vary but will be upwards of 8 hours per week as a minimum.

So, whether you are looking to kick start your career with us for the first time or if you are now retired and looking to stay active and provide brilliant customer service, our members can count on; we would love to hear from you.

You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.

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Customer Service Assistant - Kids Team employer: David Lloyd Leisure

David Lloyd Clubs is an exceptional employer, offering a vibrant work culture where you can thrive as a Customer Service Assistant in the Kids Team. With a strong focus on personal development, flexible shift patterns, and a supportive environment, employees enjoy numerous benefits including free club membership for themselves and their families, generous discounts, and ample opportunities for career progression. Join us in Knowsley to make a meaningful impact while working with children in a fun and engaging setting.
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Contact Detail:

David Lloyd Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant - Kids Team

✨Tip Number 1

Familiarise yourself with David Lloyd Clubs' values and mission. Understanding their focus on community and personal development will help you align your passion for working with children to their goals during any discussions.

✨Tip Number 2

Engage with the local community or online forums related to children's activities and coaching. This will not only enhance your knowledge but also demonstrate your commitment to creating a fun and welcoming environment for kids.

✨Tip Number 3

Prepare to discuss any relevant experiences, even if they are informal, such as babysitting or volunteering at local events. Highlighting your enthusiasm and ability to connect with children can set you apart from other candidates.

✨Tip Number 4

Showcase your creativity by thinking of fun games or activities you could implement in the role. Being proactive about how you can contribute to the DL Kids team will impress the hiring managers.

We think you need these skills to ace Customer Service Assistant - Kids Team

Childcare Knowledge
Coaching Skills
Communication Skills
Enthusiasm for Working with Children
Creativity in Planning Activities
Teamwork
Patience
Organisational Skills
Ability to Create a Fun Environment
Flexibility in Shift Patterns
Basic First Aid Knowledge
Problem-Solving Skills
Adaptability
Passion for Sports and Arts

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what David Lloyd Clubs is looking for in a Customer Service Assistant for the Kids Team. Highlight your passion for working with children and any relevant experience you may have.

Tailor Your CV: Make sure your CV reflects your skills and experiences that are relevant to the role. Emphasise any childcare, teaching, or coaching qualifications you are pursuing, as well as any previous experience with children, even if it's informal.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work with David Lloyd Clubs and how you can contribute to creating a fun and welcoming environment for kids.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise.

How to prepare for a job interview at David Lloyd Leisure

✨Show Your Passion for Working with Kids

Make sure to express your enthusiasm for working with children during the interview. Share any relevant experiences, even if they are informal, such as babysitting or volunteering at local schools. This will demonstrate your genuine interest in the role.

✨Highlight Your Creativity

Since the role involves hosting games and art sessions, be prepared to discuss your creative ideas for activities. Think of a few fun games or crafts you could introduce and be ready to share them. This shows that you can contribute positively to the DL Kids team.

✨Emphasise Your Teamwork Skills

Working in a team is crucial in this role. Be ready to talk about your previous experiences where you collaborated with others, especially in a childcare or educational setting. Highlight how you can support your colleagues and create a positive environment for the kids.

✨Ask Thoughtful Questions

Prepare some questions to ask the interviewer about the DL Kids programme and the company culture. This shows your interest in the position and helps you understand if it's the right fit for you. Consider asking about training opportunities or how success is measured in the role.

Customer Service Assistant - Kids Team
David Lloyd Leisure
Location: Knowsley
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