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- Tasks: Diagnose and resolve network faults, ensuring optimal service for users.
- Company: Join the UK's largest fibre-only network, setting new standards in digital infrastructure.
- Benefits: Enjoy a competitive salary, fully expensed van, 25 days leave, and wellness initiatives.
- Why this job: Make a real impact on communities by improving internet connections and daily lives.
- Qualifications: Experience with fibre networks, fault finding, and relevant certifications required.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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Job Description
Please note this role requires travel, and therefore a fully expensed van is included. Covering Edinburgh & Stirling.
Job Description
Please note this role requires travel, and therefore a fully expensed van is included. Covering Edinburgh & Stirling.
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Fibre Quality Specialist
As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Leveraging your hands-on experience with fibre, to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What you’ll bring to the role
You\’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You\’ll also have:
- Core network fault finding problem solving skills
- Experience of auditing safe systems of works
- Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- Driving licence valid in the UK
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.
What You Can Expect From Us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Telecommunications and IT Services and IT Consulting
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Fibre Quality Specialist employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Quality Specialist
✨Tip Number 1
Familiarise yourself with the latest fibre technology and network performance metrics. Being knowledgeable about advancements in fibre optics will not only help you during interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the fibre industry, especially those who work at CityFibre or similar companies. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've diagnosed and resolved network issues in the past. Having concrete stories ready will showcase your problem-solving skills and hands-on experience, which are crucial for this role.
✨Tip Number 4
Understand the importance of safety protocols in fibre installations and repairs. Be ready to talk about your experience with safe systems of work, as this is a key aspect of the job and will show your commitment to maintaining high standards.
We think you need these skills to ace Fibre Quality Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with fibre, including any relevant skills like FTTx installation, fibre blowing, and splicing. Use specific examples to demonstrate your problem-solving abilities in network fault finding.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their mission of providing a greener and more reliable network. Be sure to include your readiness to travel and adapt to diverse working environments.
Showcase Relevant Certifications: List any relevant certifications such as NRSWA units 2 and 10, SA001, and SA002 Smart Awards. This will show that you meet the technical requirements and are committed to safety and quality in your work.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Fibre Quality Specialist.
How to prepare for a job interview at CityFibre
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with fibre, including FTTx installation and fibre splicing. Be prepared to discuss specific projects or challenges you've faced and how you resolved them using your technical knowledge.
✨Demonstrate Problem-Solving Abilities
Since the role involves diagnosing and resolving network issues, be ready to share examples of how you've tackled complex problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Safety Protocols
Understanding and adhering to safety protocols is crucial in this role. Brush up on relevant regulations and be prepared to discuss how you ensure safety during installations and repairs.
✨Express Willingness to Travel
As the position requires travel across Edinburgh and Stirling, express your enthusiasm for this aspect of the job. Share any previous experiences that demonstrate your adaptability to different working environments.
