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- Tasks: Support guests in our leisure and gym facilities, ensuring cleanliness and satisfaction.
- Company: Join Radisson Hotel Group, a leading global hotel brand with a focus on exceptional service.
- Benefits: Enjoy special travel rates, development opportunities, complimentary meals, and access to gym facilities.
- Why this job: Be part of a fun team that values your growth and creates memorable experiences for guests.
- Qualifications: A positive attitude, attention to detail, and strong communication skills are essential; experience is a plus.
- Other info: 28 days holiday and opportunities for career progression await you!
The predicted salary is between 24000 - 36000 £ per year.
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Radisson Hotel Group is one ofthe world\’s largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can! service ethos.
People are at the core of our business success and future. Our people are trueMoment Makers and together we bring the culture, spirit, environment andopportunities that empower you to be your best, every day, everywhere, everytime. Together, we make Every Moment Matter.
We are now looking for a Leisure Club Assistantto join our dynamic team hereat Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only onyour resume. Because mindset is what it’s all about. And you can grow the restwith us. That\’s a promise!
What We Offer Our Leisure Club Assistant
We aim to be as good a place to work as we are to stay. That is why we offer acompetitive compensation and benefits package, which includes:
• Special rates for our team members, and friends and families while travellingand staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. Withus you will benefit from a wide range of development offers supporting yourlearning & growth right from your onboarding. This includes an individualdevelopment plan and unlimited access to more than +20K learning modules &programs through Radisson Academy
• Participate and live Responsible Business every day together with our teammembers in the hotel and in the local communities where we work on creatingshared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *whereapplicable
The Leisure Club Assistant Role
Our leisure team is committed to ensuring our leisure and gym facilities areready for action, to deliver an experience that is beyond expectation -creating memorable moments for our guests.
• Our Leisure Club Assistantslove to support our members and guestsambitions to run longer, try harder and aim higher to achieve their goals. It’sfar more than just handing out towels!
• You will ensure our standards of cleanliness are high and our guests aresafe, and will have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guestsatisfaction and the smooth running of the leisure department
As Leisure Club Assistant, you will join a team that is passionate aboutdelivering incredible service where we believe that anything is possible,whilst having fun in all that we do!
Qualities We Are Looking For In Our Leisure Club Assistant
• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward togetting to know you!
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Spa & Recreation Specialist employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa & Recreation Specialist
✨Tip Number 1
Familiarise yourself with Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. This will help you align your mindset with their culture during any interactions.
✨Tip Number 2
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and what it means to be a Leisure Club Assistant. This can also help you build connections that may support your application.
✨Tip Number 3
Prepare to showcase your problem-solving skills and creativity in real-life scenarios. Think of examples where you've gone above and beyond to ensure customer satisfaction, as this aligns with the role's focus on extraordinary service.
✨Tip Number 4
Demonstrate your flexibility and teamwork abilities by sharing experiences where you've successfully collaborated with others. Highlighting these qualities will resonate well with the expectations for a Leisure Club Assistant.
We think you need these skills to ace Spa & Recreation Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Leisure Club Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for creating extraordinary service and your positive attitude. Mention specific examples of how you've demonstrated flexibility and teamwork in previous roles.
Highlight Relevant Experience: In your CV, emphasise any relevant experience you have in leisure or hospitality roles. Even if you lack direct experience, focus on transferable skills such as customer service, communication, and problem-solving.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Radisson Hotel Group
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing exceptional service. Share examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss past experiences where collaboration led to successful outcomes, especially in a leisure or hospitality setting.
✨Emphasise Flexibility and Problem-Solving Skills
Be prepared to discuss how you handle unexpected situations. Share specific instances where your flexibility and creative problem-solving made a positive impact on guest satisfaction.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the Leisure Club Assistant role and the team culture. This demonstrates your eagerness to understand how you can contribute to their mission of making every moment matter.
