Account Handler

Account Handler

City of London Full-Time 30000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle accounts for clients in the insurance sector, supporting Account Executives.
  • Company: Join a leading London firm specialising in innovative insurance solutions for real estate and construction.
  • Benefits: Competitive salary, dynamic office environment, and opportunities for professional development.
  • Why this job: Be part of a collaborative team, drive growth, and make a real impact in the industry.
  • Qualifications: 2+ years in insurance, strong communication skills, and a desire to achieve Cert CII qualification.
  • Other info: Office-based role in central London with a focus on continuous improvement.

The predicted salary is between 30000 - 45000 £ per year.

Job Description

Aviation Broker – Insurance & Risk Advisory

Location: London (office-based)

Experience Required: Minimum 3 years’ experience in aviation broking, aviation insurance account handling, or related roles within the aviation or insurance sector

Overview:

A specialist aviation insurance and risk advisory firm is seeking an experienced and highly organised Aviation Broker to support its expanding portfolio of aviation clients. This includes aircraft owners, operators, charter businesses, MROs, aviation service providers, and related commercial aviation risks. You will work closely with senior brokers and account managers, ensuring the efficient handling of aviation accounts from placement through to renewal, while delivering exceptional service to clients and market partners.

Key Responsibilities:

• Act as a day-to-day point of contact for aviation clients, insurers, and brokers.

• Manage aviation accounts including renewals, policy administration, endorsements, and mid-term adjustments.

• Prepare market submissions, gather risk information, and support negotiation of terms with underwriters.

• Liaise with aviation underwriters, claims teams, and external stakeholders to ensure all client requirements are met.

• Maintain accurate documentation, policy schedules, and compliance-related records.

• Support claims processes by coordinating information between clients and insurers.

• Produce renewal reports, placement summaries, and supporting documentation for senior brokers.

• Prioritise a varied workload and ensure deadlines are consistently met in a fast-paced environment.

• Provide proactive and knowledgeable client service, maintaining strong professional relationships.

Skills & Experience Required:

• Minimum 3 years’ experience in aviation broking, aviation insurance account handling, or a similar aviation-related insurance role.

• Strong understanding of aviation risks (e.g., aircraft hull & liability, aviation products, hangarkeepers, and related aviation coverages).

• Confident communicator with the ability to engage effectively with aviation clients and specialist underwriters.

• Excellent attention to detail, strong organisational skills, and a structured approach to managing accounts.

• Ability to handle multiple tasks and work under pressure.

• Proficiency in Microsoft Office; experience using CRM or policy administration systems is an advantage.

• Professional, reliable, and service-driven mindset with a genuine interest in the aviation sector.

What the Role Offers:

• Exposure to a diverse aviation client portfolio including operators, owners, manufacturers, and aviation service providers.

• A chance to progress within a respected and growing aviation insurance advisory firm.

• Opportunities for professional development, market training, and long-term career growth within the aviation insurance specialty.

Account Handler employer: Liberty Towers

Our company is an exceptional employer, offering a dynamic work environment in the heart of central London, where innovation and collaboration thrive. With a strong focus on employee growth, we provide opportunities for professional development, including support for obtaining industry qualifications like Cert CII. Our culture promotes continuous improvement and teamwork, ensuring that every team member feels valued and empowered to contribute to our clients' success.
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Contact Detail:

Liberty Towers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler

✨Tip Number 1

Familiarise yourself with the latest trends in the insurance industry, especially those related to real estate and construction. This knowledge will not only help you during interviews but also demonstrate your commitment to staying informed and relevant in the field.

✨Tip Number 2

Network with professionals already working in the insurance sector, particularly those who are Account Handlers or Account Executives. Attend industry events or join online forums to build connections that could lead to referrals or insider information about job openings.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to handle escalated issues and maintain professionalism under pressure, as these skills are crucial for the role.

✨Tip Number 4

Show your enthusiasm for continuous improvement by researching and mentioning any relevant certifications or training you plan to pursue, such as the Cert CII qualification. This will reflect your ambition and dedication to professional growth.

We think you need these skills to ace Account Handler

Client Relationship Management
Insurance Industry Knowledge
Sales and Business Development
Communication Skills
Data Analysis
Problem-Solving Skills
Attention to Detail
Negotiation Skills
Time Management
Team Collaboration
Regulatory Compliance Knowledge
Presentation Skills
Adaptability
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the insurance industry, particularly any roles that involved account handling or client management. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Account Handler role. Mention your experience with client relationships, sales goals, and any relevant qualifications like the Cert CII. Show enthusiasm for the company and the position.

Highlight Key Skills: In your application, emphasise your strong communication skills, ability to work in a team, and your understanding of market conditions. These are crucial for the role and should be evident in both your CV and cover letter.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the insurance sector.

How to prepare for a job interview at Liberty Towers

✨Showcase Your Industry Knowledge

Make sure to demonstrate your understanding of the insurance industry, particularly in relation to real estate and construction. Be prepared to discuss recent market trends and how they might impact clients.

✨Highlight Your Relationship-Building Skills

Since the role involves maintaining strong client relationships, share examples from your past experiences where you successfully built rapport with clients or resolved conflicts effectively.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Think of specific situations where you had to manage escalated issues or work collaboratively with Account Executives to achieve sales goals.

✨Demonstrate Your Communication Skills

As the role requires effective communication both verbally and in writing, practice articulating your thoughts clearly. You might be asked to explain complex concepts simply, so be ready to showcase this skill.

Account Handler
Liberty Towers
Location: City of London
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