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- Tasks: Join our HR Ops team to process transactions and support clients daily.
- Company: SSCL is a leading provider of business support services for the UK public sector.
- Benefits: Enjoy 25 days annual leave, health cash plan, life assurance, and flexible benefits.
- Why this job: Be part of a collaborative team making a real impact in public services.
- Qualifications: Strong communication, customer service skills, and proficiency in Microsoft Office required.
- Other info: This is a hybrid role with office days in York on Tuesdays and Wednesdays.
The predicted salary is between 19600 - 29100 £ per year.
Are you seeking a role within a collaborative team, ensuring smooth transaction processing for clients?
Here at SSCL, we\’re on the lookout for an administrator to join our busy HR Operations team supporting one of our high-profile Government Clients. You’ll play a key role in helping process transactions for clients, taking on a variety of tasks within your team. This includes handling day-to-day activities, answering common questions, and dealing with routine issues.
This is a hybrid role, where you\’ll work from home most of the time, but you\’ll need to be in the York office on Tuesdays and Wednesdays! Please note this is a Fixed Term position for 12 months.
What you’ll be doing:
- Assisting in the provision of transaction processing services to one or more clients.
- Being responsible for core administrative, operational, and/or technical tasks within a section or department.
- Providing a range of straightforward, routine services as part of a team handling similar activities.
- Responding to routine queries, issues, or situations.
- Referring any unusual or non-routine situations to the appropriate team members.
What you’ll bring:
- Strong numerical and written communication skills.
- Excellent customer service abilities.
- Proficient in PC use and Microsoft Office applications.
- Exceptional organisational and interpersonal skills.
- Ability to collaborate effectively in a fast-paced environment as a strong team player.
It would be good if you had:
- Capability to follow established processes.
- Ability to navigate and understand relevant systems.
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type:Full time,12 month FTC
Location:York
Security Clearance Level:SC
Internal Recruiter: Becky
Salary:£24,636 per annum
Benefits:25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund
Loved reading about this job and want to know more about us?
SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings – providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients.
We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. ‘Living SSCL’ means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK
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Administrator - HR Ops - Fixed Term employer: Sopra Steria - UK
Contact Detail:
Sopra Steria - UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - HR Ops - Fixed Term
✨Tip Number 1
Familiarise yourself with the specific HR processes and transaction services that SSCL provides. Understanding these will help you demonstrate your knowledge during any discussions or interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Highlight your customer service experience when networking or during interviews. Since this role involves responding to routine queries and issues, showcasing your ability to handle customer interactions effectively can set you apart from other candidates.
✨Tip Number 3
Connect with current or former employees of SSCL on platforms like LinkedIn. They can provide insights into the company culture and the HR Operations team, which can be invaluable for tailoring your approach and understanding what they value in a candidate.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks in a fast-paced environment. This role requires strong organisational abilities, so having examples ready will help illustrate your capability to thrive in such settings.
We think you need these skills to ace Administrator - HR Ops - Fixed Term
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your numerical and written communication skills, as well as your customer service abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your organisational and interpersonal skills have helped you succeed in previous roles.
Highlight Team Collaboration: Since this role requires effective collaboration in a fast-paced environment, include examples in your application that demonstrate your ability to work well within a team and handle routine queries efficiently.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Sopra Steria - UK
✨Showcase Your Organisational Skills
As an Administrator in HR Ops, you'll need to demonstrate your exceptional organisational skills. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your ability to prioritise and stay organised in a fast-paced environment.
✨Emphasise Customer Service Experience
Since this role involves providing support to clients, it's crucial to showcase your customer service abilities. Be ready to discuss specific instances where you've effectively handled client queries or resolved issues, demonstrating your commitment to excellent service.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office applications is essential for this position. Brush up on your skills in Excel, Word, and Outlook, and be prepared to discuss how you've used these tools in previous roles to enhance productivity and efficiency.
✨Prepare for Team Collaboration Questions
This role requires you to work closely with a team, so expect questions about teamwork and collaboration. Think of examples that illustrate your ability to work well with others, contribute to group goals, and support your colleagues in achieving success.
