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- Tasks: Coordinate resources for high-quality care in a dynamic team environment.
- Company: Join Southampton City Council, dedicated to community support and social care.
- Benefits: Enjoy 25 days annual leave, a generous pension scheme, and employee wellness programmes.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive culture.
- Qualifications: Strong IT skills, customer focus, and ability to work under pressure are essential.
- Other info: This is a permanent, full-time role with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Resource Coordinator – Southampton Reablement Service
An exciting opportunity has arisen for a motivated and organised individual to join our Southampton Reablement Service on a permanent basis as a full time Resource Coordinator.
We are proud to share the #SocialCareFuture vision: To live in the place we call home, with the people and things we love, in communities where we look out for each other, doing the things that matter to us.
As a Resource Coordinator you will play a vital role in supporting the delivery of high‑quality, responsive care by ensuring effective resourcing service of reablement services. You’ll be part of a team that works collaboratively across directorates and with partner agencies to achieve the best outcomes for adults with care and support needs.
To be successful in this role, you will:
- Have excellent level of IT literacy and be able to use a range of digital media platforms and application including MS Office.
- Be able to work in a fast‑paced environment.
- Have a strong customer focus with active listening skills.
- Be able to work on own initiative and demonstrate creativity and innovation in problem solving.
- Work cooperatively and effectively with others and as a team.
- Can work effectively and accurately under pressure.
- Be able to think about alternative ways of doing things and be open to new work practices and responsive to change.
If you feel you have the necessary background, experience, and skills to undertake this role we would like to hear from you.
Please note: This role includes weekends, early mornings and evenings. Resource coordinators cover 7am‑7pm 7 days a week on a rota.
What we can offer you:
Salary: The salary band for this role is £26,402 – £28,207. The starting salary is £26,402 with annual progression through the salary bands.
Here at SCC we have a range of different perks and benefits, a few examples can be found below.
- Excellent local government pension with 16.8% employer contribution
- Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
- Generous holiday 25–31 days, based on role and service
- Flexible working options (role‑dependent)
- Family‑friendly policies – Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
- Training and development, including coaching and mentoring
- Health and wellbeing support – Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
- Veteran‑friendly employer with the Armed Forces Covenant
- Retail discounts and savings through the Southampton City Council benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits – low emission car scheme, cycle to work, season ticket loans
- Employee volunteering scheme with 2 paid days leave to volunteer
For further information on our benefits package please visit Employee benefits (southampton.gov.uk).
Contact details for informal discussion:
For further information and details regarding the Resource Coordinator role, please contact Leah Johnstone on leah.johnstone@southampton.gov.uk.
Recruitment contact details:
Email: recruitment@southampton.gov.uk Tel: 023 8083 4033
For more information about SCC please visit Southampton City Council.
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Resource Coordinator employer: Southampton City Council
Contact Detail:
Southampton City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Coordinator
✨Tip Number 1
Familiarise yourself with the Southampton Reablement Service and its mission. Understanding their vision for social care will help you align your responses during interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Network with current or former employees of Southampton City Council. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach and demonstrate your fit for the Resource Coordinator role.
✨Tip Number 3
Highlight your IT skills and experience with digital media platforms. Since the role requires a high level of IT literacy, be prepared to discuss specific tools you've used and how they can benefit the team in a fast-paced environment.
✨Tip Number 4
Prepare examples of how you've worked collaboratively in a team setting. The ability to work effectively with others is crucial for this role, so think of situations where you've successfully contributed to a team project or resolved conflicts.
We think you need these skills to ace Resource Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Resource Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that demonstrate your organisational skills, customer focus, and ability to work under pressure. Use specific examples to illustrate your capabilities.
Showcase IT Literacy: Since the role requires a high level of IT literacy, mention your proficiency with digital media platforms and applications, particularly MS Office. Provide examples of how you've used these tools effectively in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the organisation. Discuss your motivation for applying and how you can contribute to the Southampton Reablement Service's mission.
How to prepare for a job interview at Southampton City Council
✨Showcase Your IT Skills
As a Resource Coordinator, you'll need to demonstrate your proficiency in various digital platforms, especially MS Office. Be prepared to discuss specific software you've used and how you've applied these skills in previous roles.
✨Emphasise Customer Focus
Highlight your strong customer service skills during the interview. Share examples of how you've actively listened to clients or colleagues and resolved their issues effectively, showcasing your commitment to high-quality care.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss situations where you've had to think creatively to solve problems. The role requires innovation, so share specific instances where you found alternative solutions in a fast-paced environment.
✨Prepare for Teamwork Questions
Since collaboration is key in this role, expect questions about teamwork. Prepare examples that illustrate how you've worked effectively with others, highlighting your ability to cooperate and contribute positively to a team dynamic.
