Onsite Engineer

Onsite Engineer

Chester Full-Time 28000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide face-to-face technical support at a client site in Battersea.
  • Company: Wavex Technology is a multi-award winning IT provider based in central London.
  • Benefits: Enjoy 23 days annual leave, birthday off, and sponsored training with Pluralsight access.
  • Why this job: Join a supportive team, develop your skills, and make a real impact in IT.
  • Qualifications: Experience with Active Directory, Windows troubleshooting, and hardware support required.
  • Other info: Complete an online IT test to showcase your skills and stand out.

The predicted salary is between 28000 - 40000 £ per year.

Onsite Engineer

Develop your career

Wavex Technology is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation.

\”I consider myself very lucky to have had the opportunity to explore many different roles to eventually find my true interest\”, Ryan Smith (Wavex Support Team Lead)

Work with a great team

You will be working as an Onsite Engineer for Wavex at a dedicated client site based in Battersea providing face to face technical support. The working hours are Monday – Friday (09:00am – 5:30pm)

Be the best you can

The ideal candidate is positive and motivated, who thrives on learning and pushing the boundaries of their knowledge while developing strong relationships and delivering exceptional support and going-the-extra-mile.

Required experience:

  • Administering Office 365 (configuring mailboxes, distribution groups, calendar permissions etc)
  • Administering Active Directory (Creating new users, processing leavers, resetting passwords etc.)
  • Supporting and troubleshooting Windows 7, 8, 10 and 11.
  • Supporting and troubleshooting Microsoft Office and its core applications
  • Experience with hardware and resolving ad-hoc break-fix issues that cannot be resolved remotely.
  • Working within an ITIL aligned environment.
  • Support users with mobile phone configuration and usage.
  • Experience with printers and scanners.
  • Desired experience:

  • AV (video conferencing) support, including Microsoft Teams, Zoom etc.
  • Administering Azure AD and Intune / MDM.
  • Administering Microsoft Server 2012/16/19/22, including Active Directory, DNS, DHCP and Group policy.
  • Troubleshooting networking issues across Routers, Firewalls, Switches and Wireless Access Points.
  • Your benefits

  • Basic salary £34,000 gross pa plus discretionary performance related bonus.
  • 23 days annual leave then earn more leave with years of service.
  • Day off on your birthday.
  • Sponsored training and development, with unlimited access to Pluralsight platform.
  • Wide range of Company benefits (Online GP service, Employee Assistance Programme, technology purchase discounts amongst others).
  • Private Pension scheme.
  • Next Steps

    To demonstrate your IT acumen and how you compare to hundreds of worthy contenders, please complete our popular online IT test. Your score will be shown at the end of the test.

    Get more than 20 correct is considered good, more the 25 is the Wavex pass-mark, and only a select few have scored 30!

    The above chart shows the distribution of scores from hundreds of other engineers

    Good Luck! 🙂

    Onsite Engineer employer: Wavex

    Wavex Technology is an exceptional employer, offering a vibrant work culture in the heart of Battersea, where you will be part of a dedicated team providing top-notch technical support. With a strong focus on employee growth through sponsored training and access to resources like Pluralsight, Wavex fosters an environment that encourages continuous learning and development. Enjoy a competitive salary, generous annual leave, and unique perks such as a day off on your birthday, making it a rewarding place to build your career in IT.
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    Contact Detail:

    Wavex Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Onsite Engineer

    Tip Number 1

    Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory and Microsoft Office. Make sure you can confidently discuss your experience with these tools during any interviews or networking opportunities.

    Tip Number 2

    Since the role involves face-to-face support, practice your communication skills. Being able to explain technical issues in a clear and friendly manner will set you apart from other candidates.

    Tip Number 3

    Consider taking online courses or certifications related to Azure AD, Intune, and ITIL practices. This not only boosts your knowledge but also shows your commitment to professional development, which is highly valued by employers like Wavex.

    Tip Number 4

    Network with current or former employees of Wavex on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, and may even lead to a referral for your application.

    We think you need these skills to ace Onsite Engineer

    Active Directory Administration
    Windows 7, 8, 10, and 11 Support
    Microsoft Office Troubleshooting
    Hardware Troubleshooting
    ITIL Framework Knowledge
    Mobile Device Configuration
    Printer and Scanner Support
    Azure Active Directory Administration
    Intune / MDM Experience
    Microsoft Server Administration (2012/16/19/22)
    DNS and DHCP Management
    Group Policy Management
    Networking Troubleshooting (Routers, Firewalls, Switches, Wireless Access Points)
    Strong Communication Skills
    Customer Service Orientation

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience, especially in administering Active Directory and troubleshooting Windows operating systems. Use specific examples to demonstrate your skills in IT support and problem-solving.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your motivation to work at Wavex Technology. Mention how your values align with their commitment to exceptional support and learning.

    Highlight Relevant Skills: In your application, emphasise your experience with Microsoft Azure, Intune, and networking issues. Make sure to mention any familiarity with ITIL practices, as this is important for the role.

    Prepare for the Online IT Test: Before applying, brush up on your IT knowledge to prepare for the online test. Aim to score above 25 to meet the Wavex pass-mark, as this will significantly enhance your application.

    How to prepare for a job interview at Wavex

    Know Your Technical Stuff

    Make sure you're well-versed in the technologies mentioned in the job description, especially Active Directory, Windows troubleshooting, and Microsoft Office. Brush up on your knowledge of Azure AD and Intune, as these are desirable skills that could set you apart.

    Show Your Problem-Solving Skills

    Prepare to discuss specific examples of how you've resolved technical issues in the past. Wavex values candidates who can think on their feet and provide exceptional support, so be ready to demonstrate your troubleshooting process.

    Emphasise Teamwork and Communication

    As you'll be working closely with clients and team members, highlight your ability to build strong relationships. Share experiences where you've successfully collaborated with others or communicated complex technical information in an understandable way.

    Prepare for the IT Test

    Before the interview, take some time to practice for the online IT test. Aim for a score above 25 to meet the Wavex pass-mark. Familiarise yourself with common IT scenarios and questions to boost your confidence and performance.

    Onsite Engineer
    Wavex
    Location: Chester
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    • Onsite Engineer

      Chester
      Full-Time
      28000 - 40000 £ / year (est.)
    • W

      Wavex

      50-100
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