House Steward

House Steward

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Keep guest rooms and public areas sparkling clean while ensuring top-notch stone and fabric care.
  • Company: Join Edwardian Hotels London, a vibrant collection of hotels and restaurants dedicated to unforgettable guest experiences.
  • Benefits: Enjoy 28 days holiday, free meals, discounts, and opportunities for career growth.
  • Why this job: Be part of a supportive team that values integrity, ambition, and quality in a fun work environment.
  • Qualifications: Knowledge of health and safety procedures and good communication skills in English are essential.
  • Other info: Must be eligible to live and work in the UK; proof required during recruitment.

The predicted salary is between 24000 - 36000 £ per year.

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture .

We are currently recruiting for a House Steward/Housekeeping Cleaner to join our housekeeping team at The May Fair Hotel, A Radisson Collection Hotel. This role comes with forward career progression.

Overview:

  • An amazing opportunity to join Edwardian Hotels as House Steward/ Housekeeping Cleaner.

  • As a House Steward/ Housekeeping Cleaner, you will be responsible for ensuring the public areas of the hotel are cleaned .

  • You will also assist with an ad hoc housekeeping duty as required.

  • Ensuring a high level of customer satisfaction is delivered all times in line with our core values and standards, exceeding guest expectations.

About You:

  • Previous housekeeping or cleaning experience is required ideally within a 4- or 5-star hotel or similar environment.

  • You must be able to d emonstrate excellent attention to detail and customer service skills.

  • Be able to communicate with a basic command of English language.

  • Have a flexible and positive attitude at all times.

Company Benefits Package:

  • Competitive salary

  • 28 days Holiday per annum including Bank Holidays increasing with long service

  • Complimentary hot meals, salad bar and unlimited beverages provided daily

  • R ecommend a Friend Scheme of up to £500 per friend recommended.

  • Annual complimentary night stays within our hotels

  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

  • Access to a discount platform for all of the most popular stores and outlets

  • Auto enrolment into our company pension scheme

  • Regular social events across all hotels

  • Annual company recognition events held in January each year

  • Wellbeing champions across all of our hotels

  • Access to our company doctor for medical appointments and occupational health support

  • Access for all hosts to our online learning platform Edwardian Academy

  • Opportunities for promotion and a wide range of training programs to support your development

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

House Steward employer: The May Fair Hotel

At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant and supportive work culture that prioritises employee wellbeing and development. As a House Steward at The May Fair Hotel, you will enjoy competitive benefits such as 28 days of holiday, complimentary meals, and opportunities for career advancement within a dynamic team that values integrity, ambition, and quality. Join us to create unforgettable experiences for our guests while growing your career in a rewarding environment.
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Contact Detail:

The May Fair Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land House Steward

✨Tip Number 1

Familiarise yourself with the core values of Edwardian Hotels London: Integrity, Ambition, and Quality. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your work ethic and approach to hospitality.

✨Tip Number 2

Showcase your knowledge of health and safety procedures relevant to the role. Be prepared to discuss specific examples of how you've adhered to these standards in previous positions, as this will highlight your commitment to maintaining a safe environment for both guests and staff.

✨Tip Number 3

Network within the hospitality industry, especially with professionals who have experience at Edwardian Hotels. Attend industry events or join online forums where you can connect with current employees, as they can provide valuable insights and potentially refer you for the position.

✨Tip Number 4

Prepare to discuss your time management skills and how you prioritise tasks in a busy environment. Think of examples from your past roles where you successfully managed multiple responsibilities, as this will demonstrate your ability to thrive in the fast-paced hotel setting.

We think you need these skills to ace House Steward

Knowledge of Health and Safety Procedures
Chemical Handling Skills
Manual Handling Protocols
Time Management Skills
Attention to Detail
Organisational Skills
Effective Communication Skills
Teamwork
Problem-Solving Skills
Experience with Cleaning Equipment
Ability to Follow Sustainability Standards
Customer Service Orientation
Adaptability
Record Keeping

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the House Steward position. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Compelling CV: Create a CV that showcases your experience in hospitality, particularly in cleaning and maintenance roles. Use clear headings, bullet points, and quantify your achievements where possible to make your CV stand out.

Write a Personalised Cover Letter: Draft a cover letter that reflects your passion for hospitality and your understanding of Edwardian Hotels London’s values. Mention specific examples of how you embody integrity, ambition, and a commitment to quality in your previous roles.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at The May Fair Hotel

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with the company's focus on unforgettable memories.

✨Demonstrate Knowledge of Health and Safety

Since the role involves maintaining high standards of cleanliness and safety, be prepared to discuss your understanding of health and safety procedures. Highlight any relevant training or experience you have in chemical handling and manual handling protocols.

✨Emphasise Teamwork Skills

Edwardian Hotels London values teamwork, so be ready to provide examples of how you've successfully worked in a team environment. Discuss how you communicate effectively with colleagues and contribute to a positive workplace culture.

✨Prepare Questions About Development Opportunities

Show your ambition by asking about opportunities for growth and development within the company. Inquire about the Edwardian Academy online learning platform and how it can support your career progression, demonstrating your commitment to personal and professional development.

House Steward
The May Fair Hotel
Location: London
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