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- Tasks: Support student operations and provide guidance on finance, well-being, and employability.
- Company: Join a university known for excellence and innovation in Northern Ireland.
- Benefits: Enjoy flexible working options and a family-friendly environment.
- Why this job: Be part of a team that enhances student experiences and contributes to community development.
- Qualifications: GCSE-level literacy/numeracy and proficiency in Microsoft applications required.
- Other info: Ulster University promotes gender equality and welcomes diverse applicants.
The predicted salary is between 25148 - 27344 £ per year.
Job Title: Student Operations Support Assistant Department: Student Administration Campus: Belfast / Derry~Londonderry Salary: £25,148 – £27,344 Closing Date: 10 February 2025 Reference Number: 033683 – ABOUT US – We are a university with a national and international reputation for excellence, innovation, and regional engagement, making a major contribution to the economic, social, and cultural development of Northern Ireland. Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer. – THE ROLE – The post holder will provide an excellent, proactive service across the range of Student Operations activities and initial guidance and signposting on other non-academic related queries regarding, amongst other things, finance, well-being and employability. In addition to delivering an exceptional experience for our students, they will also be a key member of the team that will deliver the full cycle of activities including registration and enrolment, examinations, graduations, and maintenance of student records. – ABOUT YOU – – Evidence of a good standard of literacy/numeracy as demonstrated by qualifications at GCSE or equivalent or by relevant work experience. – Demonstrate a solid knowledge of Microsoft applications including Excel, Word, PowerPoint, Outlook and SharePoint in a work environment. Please find our employee benefits listed on our website. Ulster University holds a Silver Athena SWAN award in recognition of our commitment to advancing gender equality in higher education, read more on our website. The University has a range of initiatives to support a family friendly working environment, including flexible working. The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit.
Student Operations Support Assistant employer: Ulster University
Contact Detail:
Ulster University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Operations Support Assistant
✨Tip Number 1
Familiarize yourself with the specific Student Operations activities mentioned in the job description. Understanding processes like registration, enrolment, and examinations will help you demonstrate your proactive service mindset during the interview.
✨Tip Number 2
Brush up on your Microsoft applications skills, especially Excel and SharePoint. Being able to showcase your proficiency in these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Research Ulster University's initiatives for a family-friendly working environment and their commitment to gender equality. This knowledge will not only help you align with their values but also allow you to ask insightful questions during your interview.
✨Tip Number 4
Prepare to discuss your experience in providing guidance and support, particularly in non-academic areas like finance and well-being. Highlighting relevant experiences will demonstrate your ability to deliver an exceptional student experience.
We think you need these skills to ace Student Operations Support Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Student Operations Support Assistant position. Highlight key responsibilities and required skills, as this will help you tailor your application.
Showcase Relevant Experience: In your CV and cover letter, emphasize any previous experience that aligns with the role's requirements, especially in student administration or customer service. Use specific examples to demonstrate your skills.
Highlight Technical Skills: Since the role requires proficiency in Microsoft applications, be sure to mention your experience with Excel, Word, PowerPoint, Outlook, and SharePoint. Provide examples of how you've used these tools effectively in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for supporting students and contributing to their success. Make it personal and engaging.
How to prepare for a job interview at Ulster University
✨Show Your Passion for Student Support
Make sure to express your enthusiasm for helping students and improving their experience. Share any relevant experiences where you provided support or guidance, as this will demonstrate your commitment to the role.
✨Highlight Your Technical Skills
Since the role requires proficiency in Microsoft applications, be prepared to discuss your experience with Excel, Word, PowerPoint, Outlook, and SharePoint. Consider bringing examples of how you've used these tools effectively in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various student-related situations. Think of specific examples from your past experiences where you successfully navigated challenges or provided excellent service.
✨Research the University’s Values
Familiarize yourself with the university's mission and values, especially regarding their commitment to equality and community engagement. This knowledge will help you align your answers with what they value in a candidate.
