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For Companies At a Glance
- Tasks: Lead a dynamic team, manage daily store operations, and deliver exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a passionate team, develop your skills, and make a positive impact on customers' lives.
- Qualifications: Strong communication skills, ability to thrive under pressure, and a passion for health and wellness.
- Other info: Embrace diversity and inclusivity while embarking on a rewarding career journey.
The predicted salary is between 21000 - 35000 £ per year.
Store Location:Carlton Lanes Shopping Centre, Carlton Street
Hours: 38.75 hours per week
Salary: Up to £29,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager , you\’ll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You\’ll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Store Manager employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you connect with the brand during your interview and demonstrate your passion for their mission.
✨Tip Number 2
Prepare examples of your leadership experience in retail. Think about specific situations where you've successfully managed a team, resolved conflicts, or improved sales performance, as these will be key points of discussion.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that highlight your ability to handle challenging situations. This will illustrate your capability to maintain high standards in a fast-paced environment.
✨Tip Number 4
Research the latest trends in health and wellness. Being knowledgeable about current industry developments will not only impress your interviewers but also show your commitment to becoming a Health & Wellness specialist.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Use specific examples that demonstrate your leadership skills and ability to drive sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your alignment with Holland & Barrett's values. Mention how your skills and experiences make you the perfect fit for the Store Manager role.
Highlight Relevant Skills: In your application, emphasise your communication and people management skills. Provide examples of how you've successfully managed teams and handled challenging situations in a fast-paced environment.
Show Enthusiasm for the Brand: Express your enthusiasm for Holland & Barrett and their products. Mention any personal experiences with their offerings and how they align with your values, which will help you stand out as a passionate candidate.
How to prepare for a job interview at China-Britain Business Council
✨Show Your Passion for Customer Service
As a Store Manager, you'll need to demonstrate your enthusiasm for customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Highlight Leadership Experience
Discuss your experience in leading teams effectively. Be prepared to talk about how you've motivated, trained, and developed team members to achieve their best performance.
✨Understand Sales Metrics
Familiarise yourself with key sales metrics and be ready to discuss how you have used data to drive performance in past positions. This shows that you can analyse figures and make informed decisions.
✨Embrace the Company Values
Holland & Barrett values inclusivity and care. Make sure to express how your personal values align with theirs, and provide examples of how you've contributed to a positive workplace culture.
