At a Glance
- Tasks: Lead the team and manage store operations, ensuring safety and excellent customer service.
- Company: Join bp Retail, a leader in customer service and innovation in the retail market.
- Benefits: Enjoy flexible hours, management bonuses, discounts, and wellbeing support.
- Why this job: Be part of a dynamic team that values safety, customer satisfaction, and personal growth.
- Qualifications: Strong leadership or retail experience is essential to energise and support your team.
- Other info: Apply easily with an up-to-date CV and start your journey with us!
The predicted salary is between 28800 - 43200 £ per year.
Assistant store manager
About Bp Retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What You Get
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
What We\’re Looking For
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What You Are Responsible For
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority
- Ensure legal and safety compliance through all of the store\’s operations e.g., food safety, underage sales, forecourt operations
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement
- As an Assistant Store Manager, it will be your responsibility to support with the team\’s management, including engagement of the store team, development, training, recruitment, and other people related tasks.
How to apply – simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
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Assistant Store Manager employer: Advanced Web Ventures, LLC
Contact Detail:
Advanced Web Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with BP's values and mission. Understanding their commitment to customer service and safety will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to discuss specific examples of how you've motivated a team, improved customer service, or handled operational challenges in previous roles.
✨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current practices can set you apart and demonstrate your commitment to continuous improvement.
✨Tip Number 4
Network with current or former employees of BP Retail. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and leadership. Focus on specific achievements that demonstrate your ability to lead a team and improve customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention how your skills align with bp's values and how you can contribute to their mission of excellent customer service.
Highlight Safety and Compliance Experience: Since safety is a top priority for bp, include any previous experience you have with safety compliance and operational procedures in your application. This will show that you understand the importance of these aspects in a retail environment.
Showcase Team Management Skills: Emphasise your experience in team management, including training and development. Provide examples of how you've successfully engaged and motivated a team in past roles.
How to prepare for a job interview at Advanced Web Ventures, LLC
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your approach to motivating and energising team members.
✨Understand Safety Compliance
Safety is a top priority for the role. Familiarise yourself with relevant safety regulations and be ready to discuss how you would ensure compliance in store operations, particularly regarding food safety and customer interactions.
✨Emphasise Customer Service Excellence
Customer service is key in this position. Be prepared to share specific instances where you've gone above and beyond to enhance customer experiences, and how you plan to instil this ethos within your team.
✨Discuss Team Development Strategies
The role involves training and developing team members. Think about your strategies for engaging and developing staff, and be ready to discuss how you would approach recruitment and training in the store.