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For Companies At a Glance
- Tasks: Help create safer communities by managing housing and tackling anti-social behaviour.
- Company: Join BDHT, a people-centric organisation focused on service excellence and staff development.
- Benefits: Enjoy 32 days of leave, team outings, electric vehicle leasing, and wellness support.
- Why this job: Make a real impact in people's lives while working in a supportive and fun environment.
- Qualifications: Experience in ASB casework and tenancy management is essential; legal confidence is a plus.
- Other info: A valid driving licence and enhanced DBS check are required for this role.
The predicted salary is between 28800 - 43200 £ per year.
The Vacancy
Closing Date: Wednesday 9th July 2025 at 9:00 AM
Interview Date: Thursday 17th and Friday 18th July 2025 (In Person)
Are you passionate about creating safer, stronger communities? Do you thrive in a role where every day brings new challenges and opportunities to make a meaningful impact?
We\’re looking for a Housing Officer (ASB) to join our forward-thinking Communities Team. This isn\’t just a job—it\’s a chance to make a difference, helping people feel safe and supported in their homes.
What You\’ll Be Doing
- Tenancy Sustainability: Responsible for the housing and estate management of a small portfolio of properties.
- Championing Community Wellbeing: Investigate and tackle anti-social behaviour, hate crime, and tenancy fraud.
- Problem-Solving on the Front Lines: Investigate issues, prepare legal cases, and work alongside legal representatives at court hearings.
- Collaborating for Change: Work closely with internal teams and external partners to deliver results.
- Adapting with Purpose: Stay flexible and responsive to the needs of tenants and communities.
About You
We\’re looking for someone who:
- Is a natural communicator who listens, empathises, and acts.
- Has experience in ASB casework and tenancy management, with a solid grasp of housing or community settings.
- Is confident in legal processes and court representation.
- Is a team player who works well under pressure and independently.
A valid driving licence, an enhanced DBS check, and an insured vehicle are required.
What We Offer
We believe in rewarding our team beyond just a salary. Here\’s what you can look forward to:
- 32 days of annual leave plus bank holidays
- Holiday purchase & buy-back schemes
- Team outings with an annual budget
- Electric vehicle leasing through Octopus Energy
- Pension scheme with SHPS
- Life insurance for pension members
- Employee Assistance Programme
- Mental Health First Aiders
- Healthcare cashback plan via Healthshield
- Retail discounts
- Long Service Awards (at 1 year, 5 years, and in 5-year increments)
- Reimbursement for professional subscriptions
- Corporate Sponsorship opportunities
- Reimbursement for HRT pre-paid certificates
- Reimbursement for annual flu jabs
- Free parking and refreshments
- Monthly staff compliments raffle
- Wellbeing calendar of events
At bdht, we\’re not just building homes—we\’re building futures. If you\’re ready to be part of a team that listens, supports, and empowers, we\’d love to hear from you.
Apply now and help us build vibrant communities—one home at a time.
bdht reserves the right to close vacancies early if applications are overwhelming.
The Company
BDHT employs 170 people and is dedicated to excellent service and staff development. We value transferable skills and growth opportunities.
BDHT is a people-centric organization, encouraging employees to \’bring their whole selves to work\’. We prioritize well-being and support based on three themes: \’Look after yourself\’, \’Look after your colleagues\’, and \’Look after the business\’.
We are a fair employer with excellent terms, believing that happy staff deliver better performance. We also promote fun as part of the workday.
Our Values
Listening, Fairness, Honesty, Respect, Integrity, Transparency, Inclusiveness
Our Benefits #J-18808-Ljbffr
Housing Officer (ASB) employer: CIH International Housing Group
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (ASB)
✨Tip Number 1
Familiarise yourself with the key issues surrounding anti-social behaviour (ASB) in housing. Understanding local challenges and community dynamics will help you demonstrate your knowledge during interviews and show that you're genuinely invested in making a difference.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in ASB casework or tenancy management. Attend local community meetings or workshops to connect with potential colleagues and gain insights into the role and its challenges.
✨Tip Number 3
Prepare for the interview by practising responses to common questions related to problem-solving and legal processes in housing. Think of specific examples from your past experiences that showcase your skills in these areas.
✨Tip Number 4
Research bdht's values and community initiatives thoroughly. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of building safer, stronger communities.
We think you need these skills to ace Housing Officer (ASB)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Officer (ASB) position. Tailor your application to highlight relevant experiences that align with the role.
Showcase Relevant Experience: Emphasise your experience in ASB casework and tenancy management. Provide specific examples of how you've tackled similar challenges in previous roles, demonstrating your problem-solving skills and ability to work under pressure.
Highlight Communication Skills: As a Housing Officer, strong communication is key. In your application, illustrate your ability to listen, empathise, and act effectively. Mention any instances where you successfully collaborated with teams or external partners.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at CIH International Housing Group
✨Show Your Passion for Community Wellbeing
Make sure to express your enthusiasm for creating safer communities. Share specific examples of how you've tackled anti-social behaviour or supported tenants in the past, as this will demonstrate your commitment to the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss real-life scenarios where you've had to investigate issues or prepare legal cases. Highlight your ability to think on your feet and adapt to changing situations, as this is crucial for a Housing Officer.
✨Communicate Effectively
As a natural communicator, it's important to showcase your listening and empathy skills during the interview. Practice active listening and be ready to engage in a two-way conversation, showing that you value others' perspectives.
✨Familiarise Yourself with Legal Processes
Since the role involves court representation, brush up on relevant legal processes related to housing and anti-social behaviour. Being able to discuss these confidently will show that you're prepared and knowledgeable about the responsibilities of the position.
