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- Tasks: Support our Health Medical Billing Service with data entry and invoicing.
- Company: Civica creates software for local government, education, health, and care sectors globally.
- Benefits: Enjoy remote work flexibility and a collaborative team environment.
- Why this job: Join a growing company making a real impact on citizens' lives while developing your career.
- Qualifications: Attention to detail and a passion for client support are essential.
- Other info: This is a 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
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Billing Support Administrator, Birmingham
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Client:
Civica
Location:
Birmingham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1082fd2c8a87
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
About Us
We’re Civica, and we create software that helps deliver critical services for citizens around the world. Our solutions support local government, education, health, and care sectors. Over 5,000 public bodies use our software to serve over 100 million citizens globally.
Our goal is to be a GovTech leader everywhere we operate, supporting citizens and service providers daily. Building on 21 years of growth, we are now at a pivotal point to realize this aspiration.
This is a 12-month fixed-term contract, with remote work flexibility.
This role offers a unique opportunity for a customer-focused, detail-oriented Data Entry Administrator to support our Health Medical Billing Service Division. Working alongside our Account Managers, you will ensure accurate data entry, process invoices, and maintain vital records. Your contributions will help keep our financial and administrative processes efficient and reliable.
If you have a keen eye for detail, thrive in fast-paced environments, excel at managing data accurately, and are interested in developing a career in client support, this position provides an excellent growth opportunity within a collaborative team.
Responsibilities include:
- Perform administrative duties such as invoicing, payment input, and filing.
- Accurately input data into company software to maintain current records.
- Validate invoices for discrepancies and ensure compliance with policies.
- Maintain office records and assist with general administrative tasks.
- Collaborate with team members to solve problems and adapt to unexpected situations.
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Billing Support Administrator employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Support Administrator
✨Tip Number 1
Familiarise yourself with the software and tools commonly used in billing support roles. Knowing your way around invoicing software or data entry systems can give you a significant edge during interviews.
✨Tip Number 2
Highlight your attention to detail in conversations with potential employers. Share specific examples of how you've successfully managed data or resolved discrepancies in previous roles to demonstrate your capability.
✨Tip Number 3
Network with professionals in the billing and administrative fields. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at Civica.
✨Tip Number 4
Prepare for situational questions that may arise during interviews. Think about how you would handle common challenges in billing support, such as dealing with discrepancies or managing tight deadlines, to showcase your problem-solving skills.
We think you need these skills to ace Billing Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Billing Support Administrator position. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in data entry, invoicing, or administrative tasks. Use specific examples to demonstrate your attention to detail and ability to work in fast-paced environments.
Craft a Strong Cover Letter: Write a personalised cover letter that explains why you are interested in the position at Civica. Mention your enthusiasm for contributing to their mission of supporting public services and how your skills can benefit their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Billing Support Administrator role.
How to prepare for a job interview at Civica
✨Show Your Attention to Detail
As a Billing Support Administrator, accuracy is key. Be prepared to discuss your experience with data entry and how you ensure precision in your work. Mention specific tools or methods you use to minimise errors.
✨Demonstrate Customer Focus
This role requires a strong customer service orientation. Share examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and empathetically.
✨Familiarise Yourself with Invoicing Processes
Understanding invoicing and payment processes will give you an edge. Brush up on common billing practices and be ready to discuss how you would handle discrepancies or compliance issues during the interview.
✨Prepare for Team Collaboration Questions
Since the role involves working closely with Account Managers and other team members, be ready to talk about your teamwork experiences. Think of examples where you adapted to challenges or contributed to a team goal.
