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- Tasks: Join us as a Warehouse Operative, managing stock and ensuring top-notch customer service.
- Company: TPS is part of the Volkswagen Group, providing quality parts for garages and bodyshops.
- Benefits: Enjoy a motivating workplace with opportunities for learning and development.
- Why this job: Be part of a rapidly growing team in the automotive industry with a focus on customer satisfaction.
- Qualifications: Experience in inventory control and a passion for the automotive sector are essential.
- Other info: Health and safety compliance is crucial; teamwork and initiative are key to success.
The predicted salary is between 20000 - 28000 £ per year.
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TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
What will you be doing?
Reporting to the Warehouse Manager, the TPS Warehouse Operative is responsible for ensuring the efficient and effective control of inbound and outbound warehouse parts stock whilst supporting the provision of an excellent service to customers
- Perform quality checks on stock deliveries
- Identify and place inbound parts into the correct locations (stock items, customer orders etc.)
- Pick customer orders quickly and accurately to make ready for dispatch
- Adhere to First In, First Out (FIFO)stock control management processes
- Maintain stock securely and in good condition
- Assist the Warehouse Manager with regular perpetual stock checks
- Ensure faster moving parts are located in a convenient location to improve picking efficiency
- Provide the highest levels of customer service by picking parts accurately and assembling for the customer delivery runs
- Where applicable, ensure that trade customers that visit the TPS Centre are dealt with efficiently and quickly
- Adhere to health and safety regulations at all times (particularly manual handling practices)
- Follow and comply with established business processes and guidelines (including warranty)
- Deal with exchange units appropriately and process returns swiftly completing all required documentation accurately and promptly
- Utilise and update all systems effectively to carry out allotted tasks
What are we looking for?
- Experience in a parts or distribution operation involving inventory control, goods inwards and order picking
- Passionate about the automotive industry
- Proven experience of providing great customer service
- Demonstrate a positive ‘can-do’ attitude and an honest disposition
- Able to lift and carry heavy items
- Computer literate – able to use appropriate systems and software (e.g. Excel)
- Ability to work in a small team, as well using own initiative
- Ability to record information accurately and legibly
- A methodical approach and with great attention to detail
- Good communication skills – verbal and written
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Warehouse Operative employer: MSX - TPS
Contact Detail:
MSX - TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operative
✨Tip Number 1
Familiarise yourself with the Volkswagen Group and its brands. Understanding their products and services will not only help you in interviews but also show your genuine interest in the automotive industry, which is crucial for a Warehouse Operative role.
✨Tip Number 2
Highlight any previous experience in inventory control or warehouse operations during your conversations. Be ready to discuss specific examples of how you've efficiently managed stock or improved processes in past roles.
✨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes that showcase your ability to handle customer interactions effectively. This is particularly important as the role involves dealing with trade customers directly.
✨Tip Number 4
Be prepared to discuss your approach to health and safety regulations, especially regarding manual handling. Showing that you prioritise safety will resonate well with the hiring team at TPS.
We think you need these skills to ace Warehouse Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts or distribution operations. Emphasise any previous roles involving inventory control, goods inwards, and order picking to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your customer service skills. Mention specific examples of how you've provided excellent service in past roles to demonstrate your suitability for the position.
Highlight Relevant Skills: In your application, clearly outline your computer literacy, especially with systems like Excel. Also, mention your ability to work in a team and independently, as well as your attention to detail and methodical approach.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at MSX - TPS
✨Show Your Passion for the Automotive Industry
Make sure to express your enthusiasm for the automotive sector during the interview. Share any relevant experiences or interests that demonstrate your commitment to the industry, as this will resonate well with TPS's values.
✨Highlight Your Experience in Inventory Control
Be prepared to discuss your previous experience in parts or distribution operations. Provide specific examples of how you've managed inventory, handled goods inwards, and executed order picking efficiently.
✨Demonstrate Your Customer Service Skills
Since providing excellent customer service is crucial for this role, think of instances where you've gone above and beyond for customers. Be ready to share these stories to showcase your ability to meet customer needs effectively.
✨Emphasise Your Attention to Detail
Given the importance of accuracy in stock management and order picking, highlight your methodical approach and attention to detail. You might want to mention any systems or processes you’ve used to ensure precision in your work.
