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For Companies At a Glance
- Tasks: Lead a dynamic team of drivers and pickers in a busy delivery operation.
- Company: Join Booker, the UK's leading food & drink wholesaler serving independent retailers and small businesses.
- Benefits: Enjoy flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive culture that values customer satisfaction and teamwork.
- Qualifications: Experience supervising teams in a customer-focused environment is essential.
- Other info: Candidates must be over 18 for certain shifts; accessibility support available.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Delivery Supervisor role at Booker. We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
Responsibilities
- Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
- Ensure important management information is communicated out to all relevant team members.
- Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
- Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
- Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
- Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
Qualifications
- Experience of supervising a small to medium sized team, in either warehouse or transport.
- Experience of working in a customer focused environment.
- Management CPC would be advantageous.
What’s in it for you?
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About Us
Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
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Delivery Supervisor employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor
✨Tip Number 1
Familiarise yourself with the logistics and delivery industry, especially focusing on customer service excellence. Understanding the key challenges and trends in this sector will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team to meet targets or improved operational efficiency.
✨Tip Number 3
Research Booker and its values, particularly their commitment to diversity, equity, and inclusion. Being able to articulate how you align with these values can set you apart as a candidate who fits well within their culture.
✨Tip Number 4
Prepare to discuss health and safety protocols relevant to the delivery environment. Having a solid understanding of compliance and safety measures will show that you take the responsibility of supervising a safe working environment seriously.
We think you need these skills to ace Delivery Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Delivery Supervisor position. Tailor your application to highlight relevant experience in supervising teams and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in a supervisory role, particularly in transport or warehouse settings. Mention specific achievements that demonstrate your ability to lead a team and meet targets.
Showcase Customer Service Skills: Since the role requires excellent telephone and customer service skills, provide examples of how you've successfully handled customer interactions in the past. This could include resolving issues or enhancing customer satisfaction.
Demonstrate Compliance Awareness: Mention your understanding of health and safety regulations and company policies. If you have experience ensuring compliance in previous roles, be sure to include this in your application to show you can maintain a safe working environment.
How to prepare for a job interview at Booker
✨Showcase Your Leadership Skills
As a Delivery Supervisor, you'll be leading a team of drivers and pickers. Be prepared to discuss your previous experience in supervising teams, how you motivate them, and any specific strategies you've used to achieve targets.
✨Demonstrate Customer Service Excellence
Since customer satisfaction is key for the role, think of examples where you've gone above and beyond for customers. Highlight your telephone and customer service skills, and be ready to explain how you would handle challenging situations.
✨Understand Health & Safety Protocols
Familiarise yourself with health and safety regulations relevant to delivery operations. Be ready to discuss how you ensure a safe working environment and how you would report any concerns effectively.
✨Communicate Effectively
Effective communication is crucial in this role. Prepare to talk about how you share important information with your team and ensure everyone is on the same page. Consider examples of how you've successfully communicated in past roles.
