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- Tasks: Support site management with compliance, inventory, and customer orders in a dynamic logistics environment.
- Company: Join Calor, a leader in energy solutions committed to diversity and innovation.
- Benefits: Enjoy flexible working options, competitive pay, and a supportive team culture.
- Why this job: Be part of a safety-first operation that values your contributions and promotes personal growth.
- Qualifications: Experience in customer service or logistics, strong organisational skills, and proficiency in Microsoft Office and SAP.
- Other info: We celebrate diversity and are dedicated to creating an inclusive workplace for all.
The predicted salary is between 24000 - 36000 £ per year.
Logistics Agent L1
Location: Plymouth
Salary: 24,000 – 26,000 Per Annum
Contract Type: Permanent / Full Time
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.
We are looking to recruit a Customer Service driven Logistics Agent for our site in Plymouth.
Responsibilities
- Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
- Contribute to a safety-first operation and drive towards an incident free workplace.
- Place orders on system for delivery / collection using SAP.
- Take Inbound / outbound calls for customer orders, queries, and general information.
- Process orders, refunds / credits, and cylinder refill agreements.
- Receipt stock in / out received on trailers.
- Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
- Raise and receipt Purchase orders and ensure correct stock levels are maintained.
- Review daily aborts, cancels, and fill returns.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Track our drivers through Telematics system.
- Support drivers in reviewing daily runs, printing loading sheets and manifests.
- Agency time sheets.
- General housekeeping.
Do you / are you :
- An experienced Customer Service / Driven professional with a positive attitude.
- An administrator with excellent organisational skills.
- Able to work well in a team supporting colleagues and sharing best practice.
- Committed and flexible to meet business demands.
- Able to take Personal Ownership of tasks, especially safety.
- Experienced in Microsoft office, SAP and Tru Tac.
- Articulate with good attention to detail.
If you want to see more about our benefits and the business, please visit our Careers page –
If this sounds like you, then why not apply? – we look forward to hearing from you!
To be considered for the above opportunity you must be eligible to live and work in UK.
At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.
We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.
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Logistics Agent employer: Calor Gas
Contact Detail:
Calor Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Agent
✨Tip Number 1
Familiarise yourself with SAP and other logistics software mentioned in the job description. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your customer service skills, as this role involves handling inbound and outbound calls. Practising common scenarios or role-playing with a friend can help you articulate your responses better.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed inventory or stock control in previous roles. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 4
Show your commitment to safety by researching best practices in logistics operations. Being able to discuss safety measures and how you've implemented them in past roles will resonate well with the hiring team.
We think you need these skills to ace Logistics Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and customer service. Emphasise your organisational skills and any experience with SAP or Microsoft Office, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and commitment to safety. Mention specific examples of how you've contributed to a team or improved processes in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to inventory management, order processing, and customer service. Use keywords from the job description to demonstrate your fit for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Calor Gas
✨Know Your Logistics Basics
Brush up on your logistics knowledge, especially around inventory management and compliance obligations. Be prepared to discuss how you would handle specific scenarios related to stock control and order processing.
✨Demonstrate Your Customer Service Skills
Since the role involves handling customer orders and queries, be ready to share examples of how you've successfully managed customer interactions in the past. Highlight your positive attitude and problem-solving abilities.
✨Familiarise Yourself with SAP
As SAP is a key tool for this position, make sure you understand its basic functionalities. If possible, mention any previous experience you have with SAP or similar systems during the interview.
✨Showcase Your Team Spirit
This role requires collaboration with colleagues and drivers. Prepare to discuss how you’ve worked effectively in teams before, and be ready to share examples of how you support others and contribute to a positive work environment.
