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- Tasks: Assist loan officers with administrative duties and customer service tasks.
- Company: Join First Financial, a dynamic and innovative organisation focused on growth and development.
- Benefits: Enjoy a collaborative workplace with opportunities for personal and professional growth.
- Why this job: Be part of a supportive team that values your contributions and fosters a culture of excellence.
- Qualifications: High school diploma required; experience in administration or loans preferred.
- Other info: Located in Hereford, Texas; work permit may be needed for non-citizens.
The predicted salary is between 21600 - 36000 £ per year.
We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued, and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location: Hereford, Texas, United States
Scope and Contacts:
Essential Functions:
- Perform administrative duties for one or more senior-level loan officers engaged in commercial/consumer loans.
- Type, file, answer phones, greet, and assist customers and prospective customers.
- Assist customers with the loan application process and prepare applications for review by lending officers.
- Coordinate with loan processors to complete and return documentation for closing in a timely manner once the loan is approved.
- Handle special projects as assigned.
- Actively participate in the Customer Service First sales and service culture, support organizational values, and follow established policies and procedures.
Minimum Qualifications:
- High school diploma or equivalent, with at least three years of secretarial/administrative experience; commercial or personal loan experience preferred.
- Strong customer relations and communication skills, accuracy, flexibility, reliability, initiative, confidentiality, and the ability to multitask in a fast-paced, stressful environment.
- Experience with word processing and spreadsheet software required.
- Proficiency in grammar, punctuation, and written and verbal communication skills.
- Professional demeanor and customer relations skills are essential.
Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.
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Created on 29/06/2025 by TN United Kingdom
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Lending Assistant I employer: First Financial Bankshares
Contact Detail:
First Financial Bankshares Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Assistant I
✨Tip Number 1
Familiarise yourself with the lending process and terminology. Understanding commercial and consumer loans will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the finance industry, especially those who work in lending. Attend local events or join online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare for common interview questions related to customer service and administrative tasks. Think of specific examples from your past experience that demonstrate your skills in these areas.
✨Tip Number 4
Research First Financial Family's values and mission. Be ready to discuss how your personal values align with theirs during the interview, as cultural fit is important in their collaborative workplace.
We think you need these skills to ace Lending Assistant I
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Lending Assistant I position. Tailor your application to highlight relevant experience and skills that match these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, particularly in loan processing or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to multitask and work in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your customer relations skills and any relevant experience in the lending industry. Make sure to convey how you align with the company's values and culture.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any grammatical errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for the Lending Assistant I role.
How to prepare for a job interview at First Financial Bankshares
✨Showcase Your Administrative Skills
Since the role involves performing administrative duties, be prepared to discuss your previous experience in this area. Highlight specific tasks you've handled, such as managing schedules, filing documents, or assisting customers, to demonstrate your capability.
✨Emphasise Customer Service Experience
This position requires strong customer relations skills. Share examples of how you've successfully assisted customers in the past, particularly in a fast-paced environment. This will show that you understand the importance of customer service in the lending process.
✨Demonstrate Multitasking Abilities
The job demands the ability to multitask effectively. Prepare to discuss situations where you've had to juggle multiple responsibilities simultaneously and how you managed to stay organised and efficient under pressure.
✨Familiarise Yourself with Loan Processes
Having a basic understanding of commercial and consumer loan processes can set you apart. Research common procedures and terminology used in lending to show your enthusiasm for the role and your willingness to learn.
