At a Glance
- Tasks: Ensure the leisure club is clean, safe, and enjoyable for members.
- Company: Join LGH Hotels Management, a leading name in UK hospitality with 42 hotels.
- Benefits: Enjoy employee discounts, wellbeing support, free meals, and more!
- Why this job: Be part of a supportive team and make a positive impact on member experiences.
- Qualifications: Previous experience in a leisure club, strong communication skills, and a passion for fitness.
- Other info: Flexible hours required, including evenings and weekends.
Overview
Join to apply for the leisure Club Attendant role at LGH Hotels Management Ltd. Holiday Inn Milton Keynes β Central.
The Opportunity
Are you a friendly and enthusiastic individual with a passion for creating a welcoming environment? We\\\βre looking for a dedicated Leisure Club Attendant to join our team and ensure our leisure club is a clean, safe, and enjoyable place for our members.
What You\\\βll Be Doing
- Sparkling Clean: Ensure that the leisure club facilities are always clean and well-maintained, creating a pristine environment for our members.
- Set Up for Success: Set up and clear away equipment for fitness classes and other activities, ensuring everything runs smoothly.
- Member Assistance: Help members with equipment, ensuring they use it correctly and safely, and provide excellent customer service to meet their needs.
- Membership Magic: Assist with the sale of memberships and services to prospective members, helping them join our community.
- Safety First: Adhere to health and safety guidelines, ensuring the well-being of members at all times.
- Report and Resolve: Report any faults or issues with equipment or facilities to the Leisure Club Manager, ensuring prompt resolution.
- Team Support: Assist with the opening and closing of the leisure club as required, maintaining accurate records and completing necessary paperwork.
Ideal Candidate
- Previous experience working in a leisure club or similar environment.
- Excellent communication and interpersonal skills.
- A good understanding of health and safety guidelines and procedures.
- The ability to work well as part of a team.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- A passion for health and fitness.
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
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leisure Club Attendant employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land leisure Club Attendant
β¨Tip Number 1
Familiarise yourself with the specific health and safety guidelines relevant to leisure clubs. This knowledge will not only help you in the role but also demonstrate your commitment to member safety during the interview.
β¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted previous customers or members. This will highlight your ability to create a welcoming environment, which is key for this position.
β¨Tip Number 3
Research the Holiday Inn Milton Keynes and its leisure facilities. Understanding their offerings and values will allow you to tailor your conversation during the interview, showing that you're genuinely interested in being part of their team.
β¨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially evenings and weekends. Highlighting your adaptability will reassure the hiring team that you can meet the demands of the role.
We think you need these skills to ace leisure Club Attendant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in leisure clubs or similar environments. Emphasise your communication skills and any previous roles where you provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and fitness. Mention specific examples of how you've created a welcoming environment in past roles and your understanding of health and safety guidelines.
Highlight Teamwork Skills: In your application, emphasise your ability to work well as part of a team. Provide examples of how you've collaborated with colleagues to achieve common goals, especially in a leisure or hospitality setting.
Show Enthusiasm: Let your personality shine through in your application. Use a friendly tone and express your enthusiasm for the role and the opportunity to contribute to a positive experience for members at the leisure club.
How to prepare for a job interview at LGH Hotels Management Ltd
β¨Show Your Enthusiasm
Make sure to express your passion for health and fitness during the interview. Share any personal experiences or stories that highlight your enthusiasm for creating a welcoming environment, as this aligns perfectly with what the hotel is looking for.
β¨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. The Leisure Club Attendant position requires strong interpersonal skills, so be ready to discuss how youβve assisted members or resolved issues in a friendly manner.
β¨Know Your Health and Safety Guidelines
Familiarise yourself with basic health and safety protocols relevant to leisure facilities. Being able to discuss these guidelines confidently will show that you understand the importance of safety in a leisure club setting.
β¨Ask Insightful Questions
Prepare thoughtful questions about the role and the team. This not only shows your interest in the position but also gives you a chance to learn more about the company culture and expectations, which can help you determine if itβs the right fit for you.