Senior Director, Business Transformation

Summary of This Role

Supports the Executive Vice President (EVP) or Senior Vice President (SVP) across all lines and aspects of the business group or function for a term of no less than two (2) and no greater than three (3) years. Acts as the liaison between the EVP/SVP and all other areas of the business. Provides leadership, facilitation, and supports the execution of strategic priorities. Drives and supports activities to enable the EVP/SVP and other senior leaders to develop relationships and secure business opportunities with internal and external partners. Handles details of a highly confidential and critical nature. Directs and performs project management as well as coordination of multi-organizational work efforts. Identifies, resolves, or escalates issues in order to minimize delays while ensuring collaboration across groups. Represents the EVP/SVP in managing work efforts and internal / external partners. Performs various consulting-type engagements for the EVP/SVP and business group. Plans, coordinates and executes important meetings and events.

What Part Will You Play?

• Acts as a trusted advisor to the Executive Vice President (EVP) / Senior Vice President (SVP) in regards to the business, leaders and team members of the assigned business group. Through the experience, sets goals from gained knowledge and skills that promote career growth and set the groundwork for additional responsibilities at the end of the term.
• Understands the various business group interactions and components across segments and drives results that align to business/people goals and strategy. Identifies opportunities for efficiency and creates programs or processes to achieve them.
• Becomes well connected with those reporting into a leader and others across the organization to influence outcomes. Garners support for the leadership team, but also fosters long-term partnerships that are critical to the group\’s success.
• Liaises with executives and senior leaders of the organization in joint reviews and negotiations on behalf of the EVP/SVP.
• Coordinates the work of the EVP/SVP\’s subordinates as needed and in the absence of the EVP/SVP. Meets with other internal stakeholders to clarify projects, objectives, statements of work, etc.

• Develops presentations and papers by taking high-level concepts, researching internal and external sources, and delivering concise and informative content while ensuring style and message aligns to the target audience (ranging from individual contributors through the TSYS Board of Directors).

• Develops business plans, conducts research and analysis for special projects. As directed, manages project, cost center or division budget to include profit and loss (P&L) responsibility, budget planning, etc.
• Oversees large cross-functional and cross-segment projects throughout their life cycle ensuring enterprise/segment-wide coordination of work efforts and quelling of issues while achieving successful implementation through conflict resolution in conjunction with the EVP/SVP.
• Provides regular reporting to the EVP/SVP and leadership team on high priority projects.
• Serves as lead in planning large events/meetings covering global venues, multiple time zones, and channels. Reviews upcoming events/meetings to ensure EVP/SVP has all of the information needed to be as productive as possible. May include sending out agendas or documents to meeting attendees as well as meeting facilitation.

• On behalf of the EVP/SVP, attends meetings and calls, as needed; writes first drafts of proposals, e-mails, letters, draft communications, etc.

• Not an exhaustive list; other duties as assigned.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor\’s Degree
• Relevant Experience or Degree in: Project Management or a related field of study from an accredited university.
• Combination of relevant training and / or experience may be considered in lieu of a degree.
• Typically minimum of 10+ years related professional experience

Preferred Qualifications

• Master\’s Degree in related field of study from an accredited university.
• Certification in the field relevant to the business group.

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge – Having broad yet in-depth expertise and unique knowledge, uses skills to set and ensure success of company objectives and principles and to achieve goals in creative and effective ways within environments and situations that are complex and difficult. Having ownership of a function, major account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business through key initiatives, and lead matrix teams on complex projects. Barriers to entry such as technical committee and senior management review exist at this level.
• Job Complexity – Works on issue that impact design/selling success or address future concepts, products, or technologies. Creates formal networks with key decision makers and serves as external spokesperson for the organization with key accounts, agencies, partners, vendors, and sales prospects.
• Supervision – Exercises wide latitude in determining objectives and approaches to critical assignments.

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