General Manager

General Manager

Livingston Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to create unforgettable dining experiences at Wingstop.
  • Company: Join Wingstop, a celebrated brand known for its flavourful food and great workplace culture.
  • Benefits: Enjoy flexible hours, generous discounts, bonuses, and private healthcare.
  • Why this job: Be part of a fun, inclusive environment that values passion and creativity in food.
  • Qualifications: 12 months of management experience in a fast-paced environment is essential.
  • Other info: Wingstop offers tailored training and development opportunities to help you grow.

The predicted salary is between 36000 - 60000 £ per year.

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Be Part of Something Big
We’re not in the chicken business, we’re in the flavour business. Part of that
is building flavourful experiences and unforgettable moments for our customers
and staff alike. Yeah, we’ve bagged a few accolades on the way (UK’s Sunday
Times Best Places to Work 2025 & Deliveroo’s Restaurant of the Year to be
exact) but our core mission is simple: BRING THE FLAVOUR.

Being a member of the Flavour Team has it’s perks:

Get Your Flavour Fix: Generous staff food policy on shift.

Bonus Scheme: Unlock a huge opportunities to earn big on top of your earnings through performance-driven bonuses.

Feed the Fam: Enjoy 20-50% off when dining with friends and family.

Birthday Time Off: Your special day? It’s on us.

Refer-a-Friend Scheme: Bring your mates on board and earn rewards.

Discount Platforms: Access retail, dining, and wellbeing perks.

Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.

Top-Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.

Grow with Us: We offer development opportunities to help you rise through the ranks.

Financial Incentives: Get stuck in by presenting your ideas and receive cash prizes.

Employee of the Month: Get recognised for bringing the flavour with monthly awards.

Regular Team Events: From team outings to epic celebrations, we make time to connect and have fun.

Flexible Working Hours: We know life happens, so we keep it flexible where we can.

Employee Assistance Programme (EAP): Free, confidential support when you need it most.

Apprenticeships: Learn while you earn with fully supported development programmes.

Seasonal Incentives: Extra rewards and recognition during key times of the year.

Anniversary Awards: Celebrate 3 and 5 years with us in style!

Unlock Higher Earning Potential: Step up, take on more, and watch your rewards grow.

Private Healthcare with Vitality: Enjoy access to private medical cover, plus wellbeing perks to keep you at your best.

Here’s where you come in:
Great wings need great people. At Wingstop, we’re about more than just showing
up—it’s about passion, energy, and unmatched vibes.

As a General Manager at Wingstop, you’ll create a great working environment influencing all your team members to deliver a great Wingstop experience to our customers. We are a social food, families, friends, colleagues it’s all about sharing the FLAVOUR love!

What qualities does a General Manager need to join a Wingstop?

  • You’ll have a minimum 12 months of management experience preferably from a QSR or similar background
  • You are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other
  • You\’re a strong, commercially aware leader to drive your restaurant performance and inspire your team to meet our customers’ needs and standards
  • Recognise succession and development to build a strong talent pipeline and you are very proactive in developing your crew through coaching and leading your team to be the best they can
  • You\’ll have a true passion for our amazing food, and you\’ll bring our flavours to life and inspire your team to do the same
  • You\’ll know how to effectively manage operational best practice
  • You\’ll have experience proactively managing the maintenance and keeping to restaurant standards

Authentic. Entrepreneurial. Fun.
Service-Minded.

Why
Wingstop?

It’s more than just a job. It’s all about creating shared moments—whether it’s
friends, families, or colleagues, it’s all love.

Wingstop University
Let’s build, fam. Wingstop University tailors training to your needs,
empowering you to grow. From understanding our vision to embracing our culture,
we make sure your journey with us fun, flavourful and customisable.

We’ve All Got Flavour in Common
At Wingstop, we’re all about celebrating
individuality. We’re committed to building an inclusive workplace for all and
are proud to be an equal opportunity employer. If you need reasonable
adjustments to perform your best during the recruitment process, let us
know—we’ve got you.

Ready to Join the Flavour Crew?
If this sounds like you, drop us a line.

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General Manager employer: WINGSTOP UK - Regional Locations

At Wingstop, we believe in creating flavourful experiences not just for our customers but also for our team members. As a General Manager, you'll enjoy a vibrant work culture that prioritises employee growth through tailored training, flexible working hours, and generous perks like a bonus scheme and private healthcare. Join us in a rewarding environment where your passion for food and leadership can truly shine, making every day at Wingstop a celebration of flavour and teamwork.
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Contact Detail:

WINGSTOP UK - Regional Locations Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Wingstop's brand and values. Understanding their mission to create flavourful experiences will help you align your leadership style with their culture, making you a more appealing candidate.

✨Tip Number 2

Network with current or former employees of Wingstop. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss your management experience in detail, especially in QSR settings. Highlight specific examples where you've successfully led teams and improved performance, as this will resonate well with their focus on leadership.

✨Tip Number 4

Showcase your passion for food and customer service during your interactions. Wingstop values individuals who are enthusiastic about their product, so let your love for their flavours shine through in conversations.

We think you need these skills to ace General Manager

Leadership Skills
Customer Service Orientation
Commercial Awareness
Team Development
Operational Management
Coaching and Mentoring
Problem-Solving Skills
Communication Skills
Time Management
Performance Management
Adaptability
Passion for Food
Entrepreneurial Mindset
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your management experience, particularly in the QSR sector. Emphasise your leadership skills and any achievements that demonstrate your ability to drive performance and inspire a team.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the food industry and how you align with Wingstop's mission of creating flavourful experiences. Share specific examples of how you've successfully managed teams and improved customer satisfaction.

Showcase Your Leadership Style: During the application process, be prepared to discuss your leadership style. Highlight how you develop talent within your team and create a positive working environment that aligns with Wingstop's values.

Research Wingstop: Familiarise yourself with Wingstop's culture, values, and recent achievements. Mentioning these in your application will show your genuine interest in the company and help you stand out as a candidate.

How to prepare for a job interview at WINGSTOP UK - Regional Locations

✨Show Your Passion for Flavour

Make sure to express your genuine enthusiasm for the food industry and specifically for Wingstop's unique offerings. Share personal experiences that highlight your love for flavourful food and how it drives your work ethic.

✨Demonstrate Leadership Skills

As a General Manager, you'll need to showcase your management experience. Prepare examples of how you've successfully led teams in the past, focusing on how you inspired and developed your crew to achieve their best.

✨Understand Operational Best Practices

Familiarise yourself with the operational standards expected in a QSR environment. Be ready to discuss how you've implemented best practices in previous roles to enhance efficiency and customer satisfaction.

✨Emphasise Team Development

Highlight your commitment to nurturing talent within your team. Discuss specific strategies you've used to coach and develop staff, ensuring they grow alongside the business and contribute to a positive working environment.

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