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- Tasks: As a Key Holder, you'll drive sales and deliver top-notch customer service.
- Company: Crew Clothing Company embodies timeless British style with a focus on community and creativity.
- Benefits: Enjoy a uniform contribution, future-focused pension plan, and a rewarding referral programme.
- Why this job: Join a supportive team that celebrates your achievements and fosters personal growth.
- Qualifications: Customer service skills and retail experience are essential; luxury fashion experience is a plus.
- Other info: This part-time role offers 12 hours per week with keyholder responsibilities.
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Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
Key Holder – Part Time
12 hours per week with keyholder responsibilities
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.
Purpose Of The Role
To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.
Responsibilities
- Achieve sales targets by demonstrating passion for the product and the brand
- Provide accurate information about our product to the customer including features and benefits and stock availability
- Promote our multi-channel shopping options to ensure maximum customer satisfaction
- Provide an inviting and welcoming atmosphere for our customers
- Process sales transactions with care and in line with company guidelines
- Demonstrate flexibility in order to meet the needs of the store
Key Skills and Experience
Essential
- Customer service focused
- Good communication skills
- Experience in retail industry
Desirable
- Good IT skills
- Experience of working in a luxury fashion brand
Benefits
- Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
- Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
- Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
- Comprehensive Professional Development: Elevate your career and reach your full potential.
- Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth
Skills
Fashion Retail
Customer Service
cash handling
visual merchandising
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
Referrals increase your chances of interviewing at Crew Clothing Company by 2x
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Key Holder employer: Crew Clothing Company
Contact Detail:
Crew Clothing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Crew Clothing's brand values and product range. Understanding their ethos and the spirit of the south coast will help you connect with the team and demonstrate your passion during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your previous retail experience. Be ready to discuss how you've gone above and beyond for customers, as this role heavily focuses on delivering outstanding service.
✨Tip Number 3
Network with current or former employees of Crew Clothing if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability in a retail environment. Highlight any experiences where you've successfully managed changing priorities or worked under pressure, as these are key traits for a Key Holder.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Holder role at Crew Clothing Company. Familiarise yourself with their values and the responsibilities outlined in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated strong communication skills and a passion for fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific examples of how you've achieved sales targets or provided excellent customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Crew Clothing Company
✨Show Your Passion for the Brand
Before the interview, take some time to familiarise yourself with Crew Clothing's history and values. Be ready to express why you love their products and how you can contribute to their mission of delivering outstanding customer service.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this role heavily focuses on maintaining customer loyalty.
✨Be Ready to Discuss Sales Techniques
Since achieving sales targets is a key responsibility, think about effective sales techniques you've used in the past. Be prepared to discuss how you can promote multi-channel shopping options and engage customers effectively.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to team collaboration or how they celebrate successes within the store, which aligns with their values of kindness and creativity.
