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For Companies At a Glance
- Tasks: Service and maintain security systems for prestigious clients in Edinburgh.
- Company: Join SECOM PLC, a leader in security solutions with a strong reputation.
- Benefits: Enjoy a signing bonus, health scheme, and discounts at over 900 retailers.
- Why this job: Be part of a dynamic team, solving real-world security challenges while making an impact.
- Qualifications: Previous experience in security systems and a full UK driving licence required.
- Other info: Opportunity for career growth and professional development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Security Service Engineer
SECOM Plc, operating in 22 countries, is a leading provider of tailored security solutions. The HSS division specialises in high-security environments, offering engineers the opportunity to work on prestigious contracts while receiving industry-leading support, training, and career development.
The role
As a Security Service Engineer within SECOM’s High Security Services (HSS) division, you’ll provide expert servicing, maintenance, and reactive support across advanced intruder alarm, access control, IP CCTV, and VMS platforms. Working with high-security clients, you’ll ensure systems are maintained to the highest standard, with a strong focus on compliance, professionalism, and first-time resolution.
- Include routine servicing of high-security systems, reactive fault-finding, maintenance, completing digital reports, and ensuring compliance with installation specs and client expectations.
- You\\\’ll coordinate with service teams, adhere to PMV and SLA deadlines, collect parts, and maintain excellent customer communication while upholding professional standards on-site.
The ideal candidate
You’ll need experience servicing intruder alarms, access control, IP CCTV, and related systems. Familiarity with Galaxy, Pacom, and VMS platforms is highly desirable. A full UK driving licence is essential. Strong problem-solving skills, digital reporting knowledge, and a team-oriented mindset are also key for this role.
Why apply
- Average Annual earnings fifty to fifty five thousand
- Company vehicle
- Private dental and health cover
- Life insurance
- Pension
- Cycle-to-work scheme
- Paid travel time to and from work
- Access to 100s of discounts on hospitality, retail, entertainment via the SECOM Rewards Programme
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Security Service Engineer - HSS employer: SECOM PLC
Contact Detail:
SECOM PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Service Engineer - HSS
✨Tip Number 1
Familiarise yourself with the specific security systems mentioned in the job description, such as Galaxy Intruder and IP CCTV. Having a solid understanding of these technologies will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the security industry, especially those who work with SECOM PLC or similar companies. Attend local industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on your problem-solving skills related to security systems. Be ready to discuss past experiences where you've successfully diagnosed and resolved issues, as this will highlight your practical knowledge and initiative.
✨Tip Number 4
Showcase your customer service skills during any interactions with the company. Since the role involves working with prestigious clients, emphasising your ability to communicate effectively and maintain professionalism will be crucial in making a positive impression.
We think you need these skills to ace Security Service Engineer - HSS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing security systems, CCTV, and access control. Use specific examples that demonstrate your problem-solving skills and ability to meet deadlines.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Security Service Engineer role. Emphasise your customer-oriented approach and your ability to work both independently and as part of a team.
Highlight Relevant Qualifications: Clearly list any qualifications or certifications related to security alarm systems and CCTV. If you have experience with specific equipment like Galaxy Intruder or Pacom, make sure to mention it.
Showcase Communication Skills: Since effective verbal and written communication is crucial for this role, provide examples in your application that demonstrate your ability to communicate clearly with teams and clients.
How to prepare for a job interview at SECOM PLC
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of security systems, CCTV, and access control. Be prepared to discuss specific technologies like Galaxy Intruder and Pacom equipment, as well as any relevant qualifications you hold.
✨Demonstrate Problem-Solving Skills
Since the role involves fault-finding and maintenance, be ready to share examples of how you've tackled technical issues in the past. Highlight your solution-finding mentality and any methodologies you use.
✨Showcase Your Customer Orientation
This position requires a strong focus on customer service. Prepare to discuss how you've successfully interacted with clients in previous roles and how you ensure their needs are met.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical details or customer issues. This will demonstrate your ability to work well with the service team and management.
