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- Tasks: Service and maintain security systems for prestigious clients in Edinburgh.
- Company: Join SECOM PLC, a leader in security solutions with a strong reputation.
- Benefits: Enjoy a signing bonus, health scheme, and discounts at over 900 retailers.
- Why this job: Be part of a dynamic team, solving real-world security challenges while making an impact.
- Qualifications: Previous experience in security systems and a full UK driving licence required.
- Other info: Opportunity for career growth and professional development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
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Security Service Engineer – HSS, Edinburgh
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Client:
SECOM PLC
Location:
Edinburgh, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
76b82e4e2d51
Job Views:
24
Posted:
18.06.2025
Expiry Date:
02.08.2025
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Job Description:
We are currently seeking a HSS Security Service Engineer in Edinburgh. Reporting directly to the Regional Operations Manager, the role will entail the service and maintenance of Security Systems, access IP CCTV and VMS Platforms, working for our prestigious Financial and Government customers.
The Role
- Attend and undertake servicing of security systems, access, IP CCTV and VMS Platforms.
- Attend sites and undertake reactive fault-finding visits and maintenance of installed products.
- Understand specifications, drawings and design standards to ensure the systems are installed, serviced and maintained to the clients brief and standard.
- Solution finding and problem-solving mentality and methodology.
- Meet deadlines including predefined target times, first fix dates and PMV dates.
- Communicate clearly and concisely with the service team and management regarding customer issues or site problems.
- Awareness of Health & Safety.
- Carry out all paperwork and electronic reporting to the service team promptly.
- Always present a professional appearance.
- Active team member of on call service rota.
- Commercial awareness to ensure the job is delivered within the timescale allocated.
The Candidate
- Previous industry experience is essential
- Good timekeeping
- Customer orientated
- Ability to work on their own initiative and as part of a team
- Dynamic, forward thinking and ambitious
- Effective verbal and written skills
- Full UK Driving Licence
Requirements:
- Experience in servicing of security alarm systems, CCTV and Access
- PMV delivery of inspections
- Hold current qualifications or have relevant experience in security alarm systems
- Full UK Driving Licence
- Knowledge of Galaxy Intruder, IP CCTV & Access Control systems
- Pacom equipment knowledge would be advantageous
- Understanding of service delivery and current standards
- Supplemental pay – signing bonus
- Aviva health scheme which includes access to Digital GP
- Discounts on health assessments via Nuffield Health
- Life cover
- Employee discount on security for your home
- Employee Discount Scheme, which is applicable to over 900 of the UK’s top retailers, including travel, groceries, gym memberships, utilities and more
- Company property e.g., laptop, phone & plant (drills etc.)
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Security Service Engineer - HSS employer: SECOM PLC
Contact Detail:
SECOM PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Service Engineer - HSS
✨Tip Number 1
Familiarise yourself with the specific security systems mentioned in the job description, such as Galaxy Intruder and IP CCTV. Having a solid understanding of these technologies will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the security industry, especially those who work with SECOM PLC or similar companies. Attend local industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on your problem-solving skills related to security systems. Be ready to discuss past experiences where you've successfully diagnosed and resolved issues, as this will highlight your practical knowledge and initiative.
✨Tip Number 4
Showcase your customer service skills during any interactions with the company. Since the role involves working with prestigious clients, emphasising your ability to communicate effectively and maintain professionalism will be crucial in making a positive impression.
We think you need these skills to ace Security Service Engineer - HSS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing security systems, CCTV, and access control. Use specific examples that demonstrate your problem-solving skills and ability to meet deadlines.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Security Service Engineer role. Emphasise your customer-oriented approach and your ability to work both independently and as part of a team.
Highlight Relevant Qualifications: Clearly list any qualifications or certifications related to security alarm systems and CCTV. If you have experience with specific equipment like Galaxy Intruder or Pacom, make sure to mention it.
Showcase Communication Skills: Since effective verbal and written communication is crucial for this role, provide examples in your application that demonstrate your ability to communicate clearly with teams and clients.
How to prepare for a job interview at SECOM PLC
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of security systems, CCTV, and access control. Be prepared to discuss specific technologies like Galaxy Intruder and Pacom equipment, as well as any relevant qualifications you hold.
✨Demonstrate Problem-Solving Skills
Since the role involves fault-finding and maintenance, be ready to share examples of how you've tackled technical issues in the past. Highlight your solution-finding mentality and any methodologies you use.
✨Showcase Your Customer Orientation
This position requires a strong focus on customer service. Prepare to discuss how you've successfully interacted with clients in previous roles and how you ensure their needs are met.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical details or customer issues. This will demonstrate your ability to work well with the service team and management.
