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For Companies At a Glance
- Tasks: Welcome guests, take orders, and ensure exceptional service in a vibrant environment.
- Company: Join Aimbridge Hospitality, a global leader managing over 1,600 hotels and resorts worldwide.
- Benefits: Enjoy hotel discounts, Wagestream for pay access, and 24/7 employee assistance.
- Why this job: Be part of a passionate team that values quality service and offers a dynamic work culture.
- Qualifications: A vibrant personality and a passion for hospitality are essential; experience is a plus.
- Other info: Work at Tribe Hotel Manchester Airport and enjoy a supportive team atmosphere.
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24 / 7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Staff meals on duty
A day in the life of…
As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you\’ll always work with Aimbridge’s four pillars of Food and Beverage in mind : People, Product, Guest, Performance.
What do we need from you?
Food and Beverage experience isn\’t essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
Attention to detail and ability to maintain a clean and organised dining area
Flexibility to work varying shifts, including nights, weekends and holidays.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
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Food & Beverage Assistant employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with Aimbridge Hospitality and their values. Understanding their commitment to exceptional guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your personality! Since they value vibrant personalities, think of ways to express your enthusiasm for hospitality in conversations or during any informal meet-ups.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Be ready to share specific examples of how you've gone above and beyond for guests, as this will demonstrate your commitment to excellent service.
✨Tip Number 4
Network with current or former employees of Aimbridge. They can provide insights into the company culture and what it takes to succeed as a Food & Beverage Assistant, giving you an edge in your application.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food & Beverage Assistant position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Aimbridge's values. Mention specific experiences where you provided exceptional customer service or worked in a team environment.
Highlight Relevant Experience: In your CV, emphasise any previous roles in food and beverage service or customer-facing positions. Use action verbs and quantify your achievements where possible, such as 'served over 100 guests daily' or 'increased sales through upselling'.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Aimbridge Hospitality
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for providing excellent service, as this role is all about creating memorable guest experiences.
✨Demonstrate Your Team Spirit
Since you'll be working closely with a team, it's important to showcase your ability to collaborate effectively. Prepare examples of how you've worked well in a team setting in the past, and emphasise your willingness to support your colleagues.
✨Prepare for Customer Service Scenarios
Anticipate questions related to customer service situations. Think of specific instances where you handled difficult guests or went above and beyond to ensure satisfaction. This will demonstrate your problem-solving skills and commitment to guest experience.
✨Know the Menu and Upselling Techniques
Familiarise yourself with common food and beverage items that might be served at the venue. Be ready to discuss how you would upsell items to guests, as this is a key part of the role. Showing knowledge of the menu can impress your interviewers.
