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- Tasks: Welcome guests, take orders, and ensure exceptional service in a vibrant environment.
- Company: Join Aimbridge Hospitality, a global leader managing over 1,600 hotels and resorts worldwide.
- Benefits: Enjoy hotel discounts, Wagestream for pay access, and 24/7 employee assistance.
- Why this job: Be part of a passionate team that values quality service and offers a dynamic work culture.
- Qualifications: A vibrant personality and a passion for hospitality are essential; experience is a plus.
- Other info: Work at Tribe Hotel Manchester Airport and enjoy a supportive team atmosphere.
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Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with major brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.
What is in it for you?
As part of the Aimbridge team, you will have access to a range of benefits including:
- Hotel discounts across our portfolio – staff rates and up to 50% off on food, beverages, and spa services
- Wagestream – the ability to stream up to 40% of your earned pay and set up automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
A day in the life of…
As Food & Beverage Assistant, you will be the first point of contact for our guests. Your role is to welcome guests from around the world with a friendly smile and provide exceptional service. You will work closely with your team to ensure each shift runs smoothly and efficiently, delivering the best possible guest experience every time.
Job Responsibilities:
- Greet guests and take their orders in a friendly and professional manner
- Ensure food and beverage orders are prepared and served promptly
- Upsell food and beverage items to guests as appropriate
- Handle cash, card, and other payment methods accurately
- Maintain cleanliness and tidiness of the dining area, including tables, chairs, and floors
- Set up and clear tables for breakfast, lunch, and dinner services
- Serve guests in conference and event areas
- Assist with room service orders when needed
- Provide excellent customer service at all times
- Follow health and safety regulations diligently
- Attend training sessions and team meetings as required
- Perform other duties as assigned by the Food and Beverage Manager
Based at Tribe Hotel Manchester Airport, you will join a passionate team that values quality over clock-watching.
What do we need from you?
To succeed in this role, you should be passionate about delivering an exceptional guest experience and embody our brand standards.
At Aimbridge, personality is key. We look for individuals with a vibrant personality and a genuine flair for hospitality.
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Food & Beverage Assistant employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with Aimbridge Hospitality and their values. Understanding their commitment to exceptional guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your personality! Since they value vibrant personalities, think of ways to express your enthusiasm for hospitality in conversations or during any informal meet-ups.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Be ready to share specific examples of how you've gone above and beyond for guests, as this will demonstrate your commitment to excellent service.
✨Tip Number 4
Network with current or former employees of Aimbridge. They can provide insights into the company culture and what it takes to succeed as a Food & Beverage Assistant, giving you an edge in your application.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food & Beverage Assistant position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Aimbridge's values. Mention specific experiences where you provided exceptional customer service or worked in a team environment.
Highlight Relevant Experience: In your CV, emphasise any previous roles in food and beverage service or customer-facing positions. Use action verbs and quantify your achievements where possible, such as 'served over 100 guests daily' or 'increased sales through upselling'.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Aimbridge Hospitality
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for providing excellent service, as this role is all about creating memorable guest experiences.
✨Demonstrate Your Team Spirit
Since you'll be working closely with a team, it's important to showcase your ability to collaborate effectively. Prepare examples of how you've worked well in a team setting in the past, and emphasise your willingness to support your colleagues.
✨Prepare for Customer Service Scenarios
Anticipate questions related to customer service situations. Think of specific instances where you handled difficult guests or went above and beyond to ensure satisfaction. This will demonstrate your problem-solving skills and commitment to guest experience.
✨Know the Menu and Upselling Techniques
Familiarise yourself with common food and beverage items that might be served at the venue. Be ready to discuss how you would upsell items to guests, as this is a key part of the role. Showing knowledge of the menu can impress your interviewers.
