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- Tasks: Join us as a Data Centre Technician, delivering tech support and installations in a dynamic environment.
- Company: Be part of Oracle, a leading cloud technology company transforming the way businesses operate.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for growth in a cutting-edge field.
- Why this job: This role offers hands-on experience in a mission-critical setting, perfect for tech enthusiasts eager to learn.
- Qualifications: A driving licence is essential; technical skills and a passion for problem-solving are highly valued.
- Other info: Be ready for a 24/7 commitment and quick response times; this is an exciting challenge!
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities:
- Responsible for effective delivery of technical support and installations, including break-fix tasks, hardware, network, cabling, and rack deployments.
- Site planning, problem escalation, and managing installations in an Oracle Cloud Infrastructure (OCI) datacenter.
- Prioritize ticket queues, resolve escalations, and clear blocking issues to ensure continued technician activities in accordance with internal policies and service level agreements.
- Provide 24×7 site coverage for Oracle OCI datacenter sites.
- Work primarily in a mission-critical environment within an Oracle datacenter.
- Participate in a regional standby rotation and shift, requiring a 7×24-hours commitment and the ability to reach the datacenter within 60 minutes (necessitating a driving license).
- Collaborate closely with technical teams (networking, compute, compliance, business operations) and non-technical teams.
- Understand customer problems and provide timely technical solutions.
- Participate in the installation, monitoring, maintenance, support, and optimization of server hardware and software.
- Support deployment of physical infrastructure, including structured cabling and hardware troubleshooting.
- Work within a ticket-based environment, prioritizing and resolving issues per SLA and internal protocols.
- Perform system board repairs and fault diagnosis to SLAs.
- Use provided tools for proper and timely internal reporting.
- Plan and commission new rack positions and participate in the design and commissioning of new whitespace areas.
- Work effectively as part of a multidisciplinary team.
Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.
Applicants should not provide bank or payment details. All applications must be submitted via the \’Apply now\’ button. Created on 29/06/2025 by TN United Kingdom.
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Data Centre Technician employer: Oracle
Contact Detail:
Oracle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Technician
✨Tip Number 1
Familiarise yourself with Oracle Cloud Infrastructure (OCI) and its components. Understanding the specific technologies and tools used in OCI will give you an edge during interviews, as you'll be able to speak confidently about your knowledge and how it applies to the role.
✨Tip Number 2
Highlight your experience with hardware troubleshooting and cabling installations. Be prepared to discuss specific examples from your past work where you've successfully resolved technical issues or managed installations, as this will demonstrate your hands-on skills.
✨Tip Number 3
Showcase your ability to work under pressure and manage multiple tasks. Since the role requires prioritising ticket queues and resolving escalations, sharing experiences where you've effectively handled high-pressure situations will illustrate your capability to thrive in a mission-critical environment.
✨Tip Number 4
Emphasise your teamwork and collaboration skills. The job involves working closely with both technical and non-technical teams, so providing examples of successful collaborations in your previous roles will highlight your ability to communicate and work effectively across different departments.
We think you need these skills to ace Data Centre Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Data Centre Technician. Familiarise yourself with technical support, installations, and the specific requirements mentioned in the job description.
Tailor Your CV: Highlight relevant experience in technical support, hardware troubleshooting, and working in mission-critical environments. Use keywords from the job description to ensure your CV aligns with what the company is looking for.
Craft a Strong Cover Letter: In your cover letter, explain why you're a great fit for the role. Mention your ability to work under pressure, your experience with ticket-based environments, and your commitment to providing timely technical solutions.
Follow Application Instructions: Make sure to submit your application through the 'Apply now' button on our website. Double-check that you have included all necessary documents and that your application is complete before hitting submit.
How to prepare for a job interview at Oracle
✨Understand the Technical Requirements
Make sure you have a solid grasp of the technical skills required for the role, such as hardware troubleshooting and network cabling. Brush up on your knowledge of Oracle Cloud Infrastructure and be prepared to discuss how you've handled similar tasks in the past.
✨Demonstrate Problem-Solving Skills
Be ready to showcase your problem-solving abilities. Prepare examples of how you've resolved technical issues or escalated problems effectively in previous roles. This will highlight your capability to manage installations and clear blocking issues.
✨Show Your Teamwork Spirit
Since the role involves collaboration with both technical and non-technical teams, emphasise your experience working in multidisciplinary teams. Share specific instances where your teamwork led to successful project outcomes.
✨Prepare for Shift Work Discussion
Given the 24x7 site coverage requirement, be prepared to discuss your availability and commitment to shift work. Highlight any previous experience in similar environments and your ability to respond quickly to on-call situations.
