Senior Functional Consultant (UK)
Senior Functional Consultant (UK)

Senior Functional Consultant (UK)

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join project teams to implement innovative software solutions for energy and water utilities.
  • Company: Itineris empowers utilities with cutting-edge software, fostering a collaborative and growth-oriented culture.
  • Benefits: Enjoy flexible hybrid working, competitive perks, and a supportive environment that values your well-being.
  • Why this job: Be part of a dynamic team making a real impact in the utility sector while developing your career.
  • Qualifications: 3-5 years as a Functional Consultant with ERP/CRM experience; strong analytical skills required.
  • Other info: Opportunities for internal mobility and continuous learning in a fast-growing international company.

The predicted salary is between 43200 - 72000 £ per year.

There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.

What you will work on

The Senior Functional Consultant will join one of the Project Teams responsible for the successful & timely implementation of the UMAX solution at our customers’ premises in the UK.
The role is UK based and requires relevant ERP implementation experience within Utilities or Telco .

UMAX is the brand name of our software solution for water and energy utilities. It automates their business processes and enables them to better engage with their customers. UMAX is a cloud-based solution, built on the powerful Microsoft Dynamics 365 platform.

As our Senior Functional Consultant, you…

  • Are the link between Business and IT .
  • Manage customer expectations , and translate Business & Functional requirements into application solutions.
  • Attend workshops & meetings with the customer onsite.
  • Follow up on testing and guarantee quality of the solution.
  • Contribute to the further evolution of the Itineris standard UMAX solution.
  • Take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…).
  • Collaborate closely with the Project Manage r and Service Delivery Consultants .
  • Participate in the project progress meetings and proactively identify risk areas .
  • Apply your expertise to deliver high quality consulting services to new and existing customers.
  • Continuously develop and extend your knowledg e within the Utility market, and transfer knowledge to other colleagues.
  • What you bring

  • Strong analytical skills (master’s degree or equivalent through experience).
  • At least 3-5 years’ experience as a Functional Consultant in the context of large, complex ERP/CRM project implementations .
  • Relevant experience within Utilities or Telco
  • Expert in identifying business requirements and has an excellent understanding of customers’ business processes .
  • Experience with Microsoft Dynamics 365 is a \’plus\’.
  • Knowledge of PowerApps , Common Data Services, Project Automate, MS Forms pro,… is a \’plus\’.
  • Excellent oral and written communications skills.
  • Willing to travel – depending on the project implementation phase – to the client (Reading area).
  • A dynamic team player with true problem-solving mentality.
  • Hands-on , likes to take initiatives and is driven by quality .
  • 100% customer oriented and adapts swiftly to fast-paced and quickly changing environments.
  • What we offer

  • A fast-growing and international environment with offices in beautiful Ghent (Belgium), bustling Atlanta (USA) and lively London (UK).
  • Working with future-ready water and energy companies and building valuable utility expertise.
  • Internal mobility, developing your career through various educational programs and growth paths.
  • An entrepreneurial mindset where you have a direct impact on our growth journey.
  • An open environment where we understand the importance of taking a break to recharge and achieve the best results. We make it a priority to celebrate milestones, both big and small.
  • Onboarding, learning and buddy programs to get ready for a smooth start in your new job.
  • A flexible and inclusive working environment – where people can just be who they are, and where we offer flexible options for hybrid working so you can work in a way that suits you best.
  • Competitive perks & benefits, because we want to help you reach your full potential, both at work and in your personal life.
  • A lot of fun moments with an eye for sports, celebration and wellbeing, important for maintaining a healthy work-life balance.
  • Senior Functional Consultant (UK) employer: Itineris

    At Itineris, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior Functional Consultant based in the UK, you will have the opportunity to work with cutting-edge technology in the utilities sector while enjoying a flexible and inclusive environment that prioritises personal growth and well-being. With competitive benefits and a commitment to celebrating achievements, Itineris is an excellent employer for those seeking meaningful and rewarding careers.
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    Contact Detail:

    Itineris Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Functional Consultant (UK)

    ✨Tip Number 1

    Familiarise yourself with the UMAX solution and Microsoft Dynamics 365. Understanding these tools will not only help you during interviews but also demonstrate your commitment to the role and your ability to hit the ground running.

    ✨Tip Number 2

    Network with current or former employees of Itineris on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer in your application process.

    ✨Tip Number 3

    Prepare to discuss specific examples from your past experience where you've successfully managed customer expectations and translated business requirements into solutions. This will showcase your relevant skills and align with what Itineris is looking for.

    ✨Tip Number 4

    Stay updated on trends in the utilities and telecom sectors. Being knowledgeable about industry challenges and innovations will help you stand out as a candidate who is not only qualified but also genuinely interested in the field.

    We think you need these skills to ace Senior Functional Consultant (UK)

    Analytical Skills
    ERP Implementation Experience
    Utilities or Telco Industry Knowledge
    Business Process Understanding
    Microsoft Dynamics 365 Expertise
    PowerApps Knowledge
    Common Data Services Familiarity
    Project Automate Experience
    MS Forms Pro Knowledge
    Excellent Communication Skills
    Customer Relationship Management
    Problem-Solving Skills
    Team Collaboration
    Adaptability to Fast-Paced Environments
    Quality Assurance

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Functional Consultant position. Familiarise yourself with UMAX and its relevance to utilities and telco sectors.

    Tailor Your CV: Highlight your relevant experience in ERP implementations, particularly within utilities or telco. Emphasise your analytical skills and any experience with Microsoft Dynamics 365, PowerApps, or similar tools.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your background aligns with Itineris' mission. Mention specific projects where you've successfully managed customer expectations and delivered quality solutions.

    Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to convey complex ideas clearly. Use concise language and structure your documents well to demonstrate your written communication skills.

    How to prepare for a job interview at Itineris

    ✨Understand the UMAX Solution

    Familiarise yourself with the UMAX software and its functionalities. Be prepared to discuss how your experience aligns with its capabilities, especially in relation to utilities and ERP implementations.

    ✨Showcase Your Analytical Skills

    Highlight your strong analytical skills during the interview. Prepare examples of how you've successfully identified business requirements and translated them into effective solutions in previous roles.

    ✨Demonstrate Team Collaboration

    Since the role involves working closely with various team members, be ready to share experiences where you effectively collaborated with others, such as project managers, developers, and testers, to achieve project goals.

    ✨Prepare for Customer Interaction Scenarios

    As a Senior Functional Consultant, managing customer expectations is key. Think of scenarios where you've successfully engaged with clients, addressed their needs, and ensured satisfaction with the solutions provided.

    Senior Functional Consultant (UK)
    Itineris
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    • Senior Functional Consultant (UK)

      Full-Time
      43200 - 72000 £ / year (est.)
    • I

      Itineris

      50-100
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