Benefit & Debt Officers

Benefit & Debt Officers

London Full-Time 32000 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families in accessing benefits and managing debt to reduce financial stress.
  • Company: Join the London Borough of Redbridge, a diverse and ambitious community-focused council.
  • Benefits: Enjoy a competitive salary, career advancement opportunities, and a supportive work environment.
  • Why this job: Make a real impact on families' lives while working in a dynamic and inclusive team.
  • Qualifications: Experience in benefits and debt management is essential; passion for helping others is a plus.
  • Other info: This is a full-time, one-year fixed-term contract with a commitment to diversity and inclusion.

The predicted salary is between 32000 - 38000 £ per year.

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Join to apply for the Benefit & Debt Officers role at London Borough of Redbridge

Benefits And Debt Officers
Salary : LBR07 £37,068 – £38,058 per annum
Top of Form
Bottom of Form
1 year Fixed Term Contract $ú Full Time
Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we\’ve developed innovative ways to build our communities and transform our Council.
We\’re one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the City.
Redbridge Children and Families Services was recently rated $ùOutstanding& by Ofsted for the second time and is now looking to recruit into a range of roles as we take forward the DfE&s Families First for Children Pathfinder Programme.
This exciting new Pathfinders programme will support families to access the right help at the right time to overcome challenges, stay together and thrive. Aligned with this will be expert multi-agency safeguarding arrangements to protect children and young people from harm.
The Families First for Children Service offers remarkable opportunities for new and career advancement. We are now seeking experienced Benefit and Debt officers to join the new Family Resource Team, aligned with the Multi Agency Safeguarding Hub and front door of the Family Help service.
The Benefits and Debt Officer role will support families to access tailored help, maximise their income, access benefit entitlements, discretionary payments or social tariffs, reducing the impact of financial stress.
They will work collaboratively with families as part of the Family Help $ùTeam Around the Family& or on a one-to-one basis as allocated, to prevent family problems from escalating.
To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.
All short-listed applicants will need to demonstrate proof of right to work in the UK.
We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
Benefits And Debt Officers
Salary : LBR07 £37,068 – £38,058 per annum
Top of Form
Bottom of Form
1 year Fixed Term Contract $ú Full Time
Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we\’ve developed innovative ways to build our communities and transform our Council.
We\’re one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the City.
Redbridge Children and Families Services was recently rated $ùOutstanding& by Ofsted for the second time and is now looking to recruit into a range of roles as we take forward the DfE&s Families First for Children Pathfinder Programme.
This exciting new Pathfinders programme will support families to access the right help at the right time to overcome challenges, stay together and thrive. Aligned with this will be expert multi-agency safeguarding arrangements to protect children and young people from harm.
The Families First for Children Service offers remarkable opportunities for new and career advancement. We are now seeking experienced Benefit and Debt officers to join the new Family Resource Team, aligned with the Multi Agency Safeguarding Hub and front door of the Family Help service.
The Benefits and Debt Officer role will support families to access tailored help, maximise their income, access benefit entitlements, discretionary payments or social tariffs, reducing the impact of financial stress.
They will work collaboratively with families as part of the Family Help $ùTeam Around the Family& or on a one-to-one basis as allocated, to prevent family problems from escalating.
To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.
All short-listed applicants will need to demonstrate proof of right to work in the UK.
We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Human Resources

  • Industries

    Government Administration

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Benefit & Debt Officers employer: London Borough of Redbridge

The London Borough of Redbridge is an exceptional employer, offering a dynamic work environment that prioritises community engagement and innovative solutions. With a commitment to diversity and inclusion, employees benefit from professional growth opportunities within the highly regarded Families First for Children Service, all while enjoying the vibrant culture and excellent amenities of east London.
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Contact Detail:

London Borough of Redbridge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Benefit & Debt Officers

Tip Number 1

Familiarise yourself with the specific challenges faced by families in Redbridge. Understanding local issues will help you demonstrate your commitment to the community and show how you can make a real difference in the role.

Tip Number 2

Network with professionals already working in social services or local government. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.

Tip Number 3

Research the Families First for Children Pathfinder Programme thoroughly. Being able to discuss its goals and how your skills align with its objectives during interviews will set you apart from other candidates.

Tip Number 4

Prepare for potential scenario-based questions in interviews. Think about how you would handle specific situations involving families in financial distress, as this will showcase your problem-solving abilities and empathy.

We think you need these skills to ace Benefit & Debt Officers

Knowledge of Benefit Entitlements
Debt Management Skills
Financial Literacy
Excellent Communication Skills
Empathy and Compassion
Problem-Solving Skills
Collaboration and Teamwork
Case Management
Understanding of Safeguarding Practices
Ability to Work with Diverse Communities
Organisational Skills
Attention to Detail
Data Entry and Record Keeping
Customer Service Skills
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Benefit & Debt Officer position. Tailor your application to highlight relevant experience and skills that align with these expectations.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how you meet the criteria outlined in the person specification. Use examples from your past experiences to demonstrate your suitability for the role.

Highlight Relevant Experience: In your CV, focus on previous roles or experiences that relate directly to benefits and debt management. Include any relevant qualifications or training that would make you a strong candidate for this position.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at London Borough of Redbridge

Understand the Role

Before your interview, make sure you thoroughly understand the responsibilities of a Benefit & Debt Officer. Familiarise yourself with the specific challenges families face regarding benefits and debt, and think about how you can contribute to alleviating these issues.

Showcase Your Experience

Be prepared to discuss your previous experience in similar roles. Highlight any relevant work you've done that involved supporting families or individuals with financial difficulties, and be ready to provide examples of how you made a positive impact.

Demonstrate Empathy and Communication Skills

As a Benefit & Debt Officer, you'll need to work closely with families. During the interview, showcase your ability to communicate effectively and empathetically. Share examples of how you've successfully navigated sensitive conversations in the past.

Prepare Questions

At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the Family Resource Team and the Families First for Children Programme. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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