Senior Retail Sales Associate

Senior Retail Sales Associate

London Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer experiences and manage sales transactions.
  • Company: Join Harbor Freight Tools, a dynamic $8 billion tool retailer with over 1,500 stores nationwide.
  • Benefits: Enjoy medical, dental, vision insurance, paid time off, and a company-matched 401(k).
  • Why this job: Be part of a people-first culture with clear paths to promotion and stable employment.
  • Qualifications: Must be 18+, with preferred retail or customer service experience and open availability.
  • Other info: Work in a supportive team environment with opportunities for leadership development.

The predicted salary is between 21600 - 36000 £ per year.

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Senior Retail Sales Associate (Full-Time)

A valued member of a high-performing team, the Senior Retail Sales Associate is empowered and equipped to do their job. You will understand why your work matters and take pride in your contributions. This role is ideal for those aspiring to develop as leaders and passionate about a career in retail.

The anticipated hourly rate is $18.00, depending on location, knowledge, skills, education, and experience. We offer comprehensive benefits including medical, dental, vision, life insurance, and short- and long-term disability. Eligible associates can enroll in our 401(k) plan. Paid time off accrues up to 152 hours annually, including PTO, floating holidays, and paid holidays. Paid sick time is up to 64 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6 am – 10 pm.

Why You’ll Love It:

  • People First Culture
  • Paid time off
  • Medical/Dental/Vision Insurance for all associates
  • Company Matched 401(k)
  • Closed on Thanksgiving, Christmas & Easter
  • Stable employment with a growing company
  • Clear path to promotion with full-time opportunities

What You’ll Do:

  • Provide a great experience for our customers
  • Handle various sales transactions
  • Encourage customers to participate in company programs
  • Maintain a safe, clean, and organized store
  • Cross-train in all areas of store operations including stocking and sales duties
  • Perform other duties as assigned

Requirements

Who You Are:

  • Must be at least 18 years old
  • Preferred: 1 year experience in retail or customer service
  • Ability to communicate clearly with customers and associates
  • Open availability to work evenings, weekends, and holidays; adherence to attendance policy is required
  • Ability to intermittently lift, push, and/or pull up to 50 pounds and stand/move for entire shift
  • Ability to lift, bend, kneel, climb, crawl, twist, and safely operate a ladder
  • Physically able and willing to become certified to operate a forklift in accordance with IPP

About Harbor Freight Tools

We are a 45-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a startup. With over 1,500 stores across 48 states, we offer more than 7,000 tools and accessories, providing quality and value for our customers.

Position Type: Full Time

Senior Retail Sales Associate | Harbor Freight Tools

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Senior Retail Sales Associate employer: Harbor Freight Tools

Harbor Freight Tools is an exceptional employer that prioritises a people-first culture, offering comprehensive benefits including medical, dental, and vision insurance for all associates. With a clear path to promotion and stable employment opportunities in a growing company, employees can thrive in a supportive environment that values their contributions and encourages leadership development. Located across the nation, our stores provide a dynamic workplace where team members can enjoy flexible schedules and a commitment to work-life balance.
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Contact Detail:

Harbor Freight Tools Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Retail Sales Associate

✨Tip Number 1

Familiarise yourself with the products and services offered by Harbor Freight Tools. Understanding their range of tools and accessories will not only help you in customer interactions but also demonstrate your genuine interest in the role during interviews.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully handled difficult situations in previous roles. This will highlight your ability to provide a great experience for customers, which is crucial for the Senior Retail Sales Associate position.

✨Tip Number 3

Network with current or former employees of Harbor Freight Tools on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 4

Be ready to discuss your availability and flexibility during the interview. Since the role requires open availability for evenings, weekends, and holidays, demonstrating your willingness to work these hours can set you apart from other candidates.

We think you need these skills to ace Senior Retail Sales Associate

Customer Service Skills
Sales Techniques
Communication Skills
Teamwork
Time Management
Problem-Solving Skills
Attention to Detail
Organisational Skills
Physical Stamina
Adaptability
Basic Math Skills
Inventory Management
Cross-Training Ability
Forklift Operation Certification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant retail or customer service experience. Use keywords from the job description, such as 'sales transactions' and 'customer experience', to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and leadership aspirations. Mention specific examples of how you've provided excellent customer service or contributed to team success in previous roles.

Highlight Relevant Skills: In your application, emphasise skills that align with the job requirements, such as communication, teamwork, and physical capabilities. Mention any experience with operating a forklift if applicable.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Harbor Freight Tools

✨Show Your Passion for Retail

Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what you love about working in retail and how it aligns with your career aspirations.

✨Demonstrate Customer Service Skills

Prepare to discuss your previous experiences in customer service. Highlight situations where you went above and beyond to assist customers, as this role heavily focuses on providing a great experience for them.

✨Understand the Company Culture

Research Harbor Freight Tools and their 'People First Culture'. Be ready to explain how you can contribute to this culture and why it resonates with you personally.

✨Be Ready for Physical Requirements

Since the job involves physical tasks, be prepared to discuss your ability to meet these requirements. Mention any relevant experiences that demonstrate your physical capability and willingness to take on such responsibilities.

Senior Retail Sales Associate
Harbor Freight Tools
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