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- Tasks: Lead and enhance sales operations, improve performance through data, and support sales teams.
- Company: Civica creates software for public services, helping over 100 million citizens worldwide.
- Benefits: Unlock your potential with career growth opportunities and a chance to make a real difference.
- Why this job: Join a passionate team dedicated to improving public services and championing technology.
- Qualifications: Experience in sales operations, leadership skills, and proficiency in Salesforce required.
- Other info: Work across multiple time zones in a culture of continuous improvement and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
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We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we\’re at a pivotal point in our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why You’ll Love This Opportunity as Sales Operations Director
To fuel our next phase of growth, we are hiring a Sales Operations Director to lead and enhance our sales operations by building clear scalable processes, improving performance through data, and helping our sales teams succeed.
You’ll be both an influential leader and a hands-on partner. From forecasting to reporting, process design to pipeline insights, you’ll work with sales leaders to create and support a global sales operations team across multiple time zones, ensuring seamless collaboration and operational efficiency.
- You will define and continuously improve our end-to-end sales processes.
- Own and refine sales methodologies and best practice playbooks to ensure consistency and effectiveness.
- Develop and maintain clear and actionable sales reporting and forecasting via Salesforce.
- Collaborate with sales leaders and teams, providing support and operational sales guidance.
- Support a culture of continuous improvement, learning, and inclusion across the sales organisation.
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Sales Operations Director employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Director
✨Tip Number 1
Familiarise yourself with Civica's mission and values. Understanding their commitment to improving public services will help you align your experience and vision with theirs during discussions.
✨Tip Number 2
Prepare to discuss your experience with sales operations, particularly in a global context. Highlight any specific achievements that demonstrate your ability to enhance processes and improve performance through data.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully led teams or projects. Emphasise your ability to foster collaboration and operational efficiency across different time zones.
✨Tip Number 4
Be ready to discuss your familiarity with Salesforce and how you've used it for sales reporting and forecasting. Providing concrete examples of how you've leveraged technology to drive sales success will set you apart.
We think you need these skills to ace Sales Operations Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Operations Director. Familiarise yourself with key terms like sales processes, forecasting, and pipeline insights, as these will be crucial in your application.
Tailor Your CV: Customise your CV to highlight relevant experience in sales operations, leadership, and data analysis. Use specific examples that demonstrate your ability to improve sales processes and support teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology in public services and your alignment with Civica's mission. Mention how your skills can contribute to their goal of improving outcomes for citizens and public sector organisations.
Showcase Your Leadership Skills: In your application, emphasise your leadership experience and ability to foster a culture of continuous improvement. Provide examples of how you've successfully led teams or projects in the past, particularly in a sales environment.
How to prepare for a job interview at Civica
✨Understand the Company’s Mission
Before your interview, take some time to research Civica's mission and values. Understanding their commitment to improving public services will help you align your answers with their goals and demonstrate your passion for the role.
✨Showcase Your Leadership Skills
As a Sales Operations Director, you'll need to lead teams effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to enhance performance and foster collaboration across different time zones.
✨Be Data-Driven
Civica is looking for someone who can improve performance through data. Be ready to discuss your experience with data analysis, forecasting, and reporting, particularly using tools like Salesforce. Highlight specific instances where your data-driven decisions led to improved outcomes.
✨Emphasise Continuous Improvement
Civica values a culture of continuous improvement. Share examples of how you've implemented process improvements in previous roles, and be prepared to discuss how you would support this culture within their sales organisation.
