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- Tasks: Lead and inspire the team to deliver top-notch customer service and store standards.
- Company: Join B&M Retail, one of the UK's fastest-growing retailers with exciting expansion plans.
- Benefits: Enjoy fantastic on-the-job training and endless career advancement opportunities.
- Why this job: Be part of a dynamic team in a fast-paced environment that values inclusivity and diversity.
- Qualifications: Experience managing a small team in retail, strong leadership, and effective communication skills required.
- Other info: Flexible shifts available; perfect for those looking to balance work with studies.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a Floor Manager to join our team at Sprucefield Retail Park, Lisburn!
This is a full time, permanentposition and requires the flexibility to work shifts in the daytime, evenings and weekends.
As a Floor Manager, you will support the Store Management team in the running of the store by leading and inspiring our team to deliver the best store standards for our customers.
You will also:
- Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
- Support the management of our teams and motivate colleagues to increase sales and ensure efficiency
- Provide colleagues in the team with the appropriate skills, knowledge and training
- To operate and deliver processes that ensure the store meets all legal requirements
- Have a strong knowledge and ability todeliver KPI’s
Ideal candidateswill beenthusiastic, focused & driven team players with a passion for retail & delivering great service!
It is essential that applicants have the following:
- Experience of managing a small team, in a fast paced retail environment
- The ability to think on your feet and motivate others
- Effective communication skills
- Strong leadership and organisation skills
- A flexible approach and a ‘can do’ attitude
B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us.We have a variety of exciting retail careers available & we offer fantastic on the job training.If you are looking to fast track your career the opportunities are endless!
If youwould like to join a great team in a fast paced, growing business, apply online today!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
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Floor Manager employer: B&M Retail Limited
Contact Detail:
B&M Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with the retail environment at Sprucefield Retail Park. Visit the store, observe the team dynamics, and take note of how they interact with customers. This will give you valuable insights to discuss during your interview.
✨Tip Number 2
Prepare examples from your past experience that showcase your leadership skills and ability to motivate a team. Think about specific situations where you successfully improved team performance or customer satisfaction.
✨Tip Number 3
Research B&M Retail's values and mission. Understanding their commitment to customer service and team development will help you align your answers with what they are looking for in a Floor Manager.
✨Tip Number 4
Be ready to discuss how you handle challenges in a fast-paced environment. Prepare scenarios where you had to think on your feet and make quick decisions, as this is crucial for the role.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams within a retail environment. Emphasise any achievements related to customer satisfaction and sales performance, as these are key aspects of the Floor Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you've motivated teams and improved store standards in previous roles. This will show that you understand the responsibilities of the Floor Manager.
Highlight Relevant Skills: Clearly outline your leadership, communication, and organisational skills in your application. Use bullet points to make these stand out, as they are essential for the role and will catch the hiring manager's attention.
Show Your Flexibility: Since the role requires flexibility in working hours, mention your availability in your application. This demonstrates your willingness to adapt to the needs of the business, which is crucial for a Floor Manager.
How to prepare for a job interview at B&M Retail Limited
✨Show Your Leadership Skills
As a Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, motivated colleagues, or improved store performance.
✨Understand Customer Service Excellence
Be ready to discuss how you ensure high levels of customer satisfaction. Think of specific instances where you went above and beyond for customers, and be prepared to share these stories during the interview.
✨Familiarise Yourself with KPIs
Since the role requires knowledge of Key Performance Indicators, brush up on what KPIs are relevant in retail. Be prepared to discuss how you have used KPIs to drive sales and improve store efficiency in your previous roles.
✨Emphasise Flexibility and Adaptability
The job requires a flexible approach to working hours. Highlight your ability to adapt to changing situations and your willingness to work shifts, including evenings and weekends, to meet the needs of the business.
