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For Companies At a Glance
- Tasks: Help clients plan unforgettable travel experiences from the comfort of your home.
- Company: Join an award-winning travel group passionate about creating memorable journeys.
- Benefits: Enjoy flexible hours, travel perks, and a supportive team environment.
- Why this job: Perfect for travel lovers eager to assist others and grow in a dynamic industry.
- Qualifications: Must be 18+, tech-savvy, and have strong communication skills.
- Other info: No prior experience needed; training and tools provided to help you succeed.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Are you passionate about travel and helping others create unforgettable experiences? Join our award-winning travel group as a Virtual Hospitality Assistant and turn your love for hospitality and exploration into a rewarding career. No prior experience is necessary — this opportunity is ideal for those who enjoy assisting others, have a friendly personality, and are eager to learn.
As a Hospitality Assistant, you will support clients in planning and organizing personalized travel experiences, providing excellent service and attention to detail every step of the way. Our team equips you with the tools you need to thrive, including access to recently launched software that beats major competitors on pricing, a professional website with ongoing updates, and social media lead generators to help grow your client base.
Requirements
Key Responsibilities:
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Assist clients virtually with booking travel accommodation, including hotels, transportation, and activities
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Provide hospitality-focused service tailored to client preferences
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Communicate clearly and professionally via email, phone, or messaging platforms
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Stay up to date on destination details, travel policies, and promotions
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Utilize travel software to secure competitive pricing and custom travel packages
Requirements:
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Must be 18 years or older
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Comfortable using computers and web-based tools
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Strong communication and customer service skills
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Detail-oriented and organized
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Passion for travel and helping others
Benefits
Flexible part-time or full-schedule
Work virtually from anywhere within the U.S.
Generous commission-based compensation
Access to an award-winning travel group
Travel perks and discounts
Professional website with maintenance and updates provided
Social media lead generation tools included
Supportive team environment with room to grow
Requirements
1. Previous experience in a customer service role, preferably in the travel industry. 2. Excellent communication skills, both verbal and written. 3. Strong attention to detail and ability to multitask in a fast-paced environment. 4. Proficiency with computer systems and online booking platforms. 5. Ability to work independently and prioritize tasks effectively. 6. Flexibility to work non-traditional hours, including evenings and weekends, as needed. 7. Knowledge of geography, airlines, hotels, and travel destinations preferred. 8. High school diploma or equivalent; additional education or certification in travel and tourism is preferred but not required.
Hospitality Assistant (Virtual) employer: Diane's Travel Business
Contact Detail:
Diane's Travel Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant (Virtual)
✨Tip Number 1
Familiarise yourself with popular travel destinations and current travel trends. This knowledge will not only help you engage with clients but also demonstrate your passion for the industry during any discussions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about travel. Being able to articulate ideas clearly and enthusiastically will set you apart when interacting with potential clients.
✨Tip Number 3
Explore social media platforms to understand how travel brands connect with their audience. This insight can help you leverage the social media lead generation tools provided by us, making you a more effective Hospitality Assistant.
✨Tip Number 4
Stay organised by creating a system for tracking client preferences and travel details. This will not only enhance your efficiency but also improve the personalised service you provide, which is crucial in this role.
We think you need these skills to ace Hospitality Assistant (Virtual)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences related to customer service and hospitality. Even if you don't have direct experience, emphasise transferable skills like communication, organisation, and a passion for travel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the travel industry. Mention why you want to be a Virtual Hospitality Assistant and how your personality aligns with the company's values of providing excellent service.
Showcase Your Communication Skills: Since the role involves clear communication with clients, ensure your application is well-written and free of errors. Use a friendly yet professional tone to reflect your ability to connect with clients effectively.
Highlight Your Willingness to Learn: As no prior experience is necessary, express your eagerness to learn and adapt. Mention any relevant courses or self-study you've undertaken related to travel or customer service to demonstrate your commitment to personal growth.
How to prepare for a job interview at Diane's Travel Business
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations you love, as this will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Highlight Your Communication Skills
Since the role involves assisting clients virtually, it's crucial to showcase your strong communication skills. Prepare examples of how you've effectively communicated in previous roles or situations, whether through email, phone, or messaging platforms.
✨Demonstrate Attention to Detail
As a Hospitality Assistant, attention to detail is key. Be ready to discuss how you stay organised and ensure accuracy in your work. You might want to mention any tools or methods you use to keep track of tasks and client preferences.
✨Familiarise Yourself with Travel Software
Although no prior experience is necessary, showing that you have researched or even tried out travel software can set you apart. Familiarity with technology will reassure the interviewers that you're ready to learn and adapt quickly.
