At a Glance
- Tasks: Deliver shopping to customers, provide exceptional service, and support store operations.
- Company: Join Iceland, a leading grocery retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Perfect for those who love the open road and want to make a difference in customer experiences.
- Qualifications: Must have a valid driving license for at least 3 years and strong interpersonal skills.
- Other info: Shifts may vary, starting as early as 6 am and ending as late as 11 pm.
Description
Job title : Home Delivery Driver
Hourly rate : Β£13.27
Key Benefits : 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
Weβre hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youβll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland
Contact Detail:
Iceland Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Home Delivery Driver
β¨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and most efficient ways to get around will not only help you deliver faster but also impress during any interviews.
β¨Tip Number 2
Practice your customer service skills. Since you'll be the face of our business, being friendly and approachable is key. Consider role-playing scenarios with friends or family to build your confidence.
β¨Tip Number 3
Showcase your teamwork abilities. Think of examples from past experiences where you've worked well in a team. This will demonstrate that you can collaborate effectively with colleagues to provide excellent service.
β¨Tip Number 4
Be prepared for flexibility in your schedule. Since shifts can start early or finish late, showing that you're adaptable and willing to work varied hours can set you apart from other candidates.
We think you need these skills to ace Home Delivery Driver
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Home Delivery Driver. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your driving experience, interpersonal skills, and any previous roles that involved customer interaction. Use specific examples to demonstrate how you meet the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your ability to handle challenges on the road. Mention your commitment to providing excellent customer service and being a team player.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that your driving license details are accurate and that you have included all necessary documents.
How to prepare for a job interview at Iceland
β¨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Make sure to highlight your previous customer service experience and how you handle challenging situations with a positive attitude.
β¨Demonstrate Your Driving Experience
Since a valid driving licence is crucial for this role, be prepared to discuss your driving history. Mention any relevant experience, such as navigating busy areas or managing deliveries efficiently.
β¨Emphasise Teamwork
This role requires strong teamwork skills. Share examples of how you've successfully worked in a team environment, especially in high-pressure situations, to show that you're a reliable team player.
β¨Prepare for Flexibility
Shifts can start early and finish late, so be ready to discuss your availability. Show that you're adaptable and willing to work different hours to meet the needs of the business.