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- Tasks: Join our Ignite Graduate Programme and make a real impact in frontline housing.
- Company: Wheatley is dedicated to improving lives and communities through excellent customer service.
- Benefits: Enjoy 41 days' holiday, hybrid working, training support, and exclusive discounts.
- Why this job: This role offers hands-on experience, personal growth, and the chance to help your community.
- Qualifications: Recent graduates with a 2:1 degree or above and a passion for making a difference.
- Other info: Applications close on 21st July 2025; start date is September 2025.
The predicted salary is between 28800 - 43200 £ per year.
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Location: Edinburgh (Agile home worker – with regular travel to customers’ homes and Wheatley offices when required)
Closing date: 21 st July 2025 at 5pm
Employment type: Fixed term (two-years)
Are you a recent graduate who is looking for an exciting and rewarding career? We’re looking for enthusiastic individuals who thrive in delivering excellent customer service to join this year’s Ignite graduate programme.
The programme
Our graduate programme offers a two-year placement in frontline housing, where no day is the same.
Right from the start you will be working in a frontline role, delivering services that make a positive impact to our customers’ lives. You will be part of a fast-paced working environment where you\’ll be trusted and valued for your contributions.
As a housing graduate, you will be working alongside housing officers on all rent and estate management issues and tackling anti-social behaviour in our local communities. You will be delivering excellence in everything you do by supporting customers to access the correct information, services and advice.
What we offer
We are offering two housing graduate placements in Edinburgh.
Graduates at Wheatley will benefit from a bespoke training plan, including an accredited housing qualification designed to accelerate your learning and give you a solid foundation of working in housing so that you can build a career that you will be proud of.
Our hybrid working model balances the flexibility of working from home with the importance of collaborating and learning in local hubs or offices and being visible within our communities.
We offer a competitive salary and a host of great benefits, including 41 days’ holiday, inclusive of annual leave and public holidays, a contributory pension scheme, a working from home allowance and exclusive access to special discounts with high street retailers. This is all as well as contributions to driving lessons, gym memberships, optical and dental costs.
About you
We are looking for recent graduates who are passionate about making a difference to people’s lives and who embody Wheatley’s values of community, ambition, excellence and trust.
To be eligible to apply you must;
- have a 2:1 degree or above in any discipline by September 2025 or have graduated two years prior to 2025;
- be legally entitled to work in the UK on a full-time basis and complete a satisfactory basic disclosure check;
- have a full UK driving licence or commitment to attain one within two years (Wheatley will contribute to driving lessons); and
- meet the role requirements within the specific job profile.
Applications
Applications will close on Monday 21 st July 2025.
Assessment centres will take place week commencing 4 th August 2025.
It is expected successful candidates will start September 2025.
At Wheatley we are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities we serve. We welcome applications from any underrepresented groups.
We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact our recruitment team at (emailprotected)
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Ignite Graduate Programme employer: The Wheatley Group
Contact Detail:
The Wheatley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ignite Graduate Programme
✨Tip Number 1
Research Wheatley and their values thoroughly. Understanding their commitment to community, ambition, excellence, and trust will help you align your responses during interviews and show that you're a great fit for their culture.
✨Tip Number 2
Network with current or former graduates of the Ignite programme. They can provide valuable insights into the application process and what to expect during the programme, which can help you stand out as a well-informed candidate.
✨Tip Number 3
Prepare for situational questions by thinking about how you've demonstrated customer service excellence in past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Be ready to discuss your commitment to personal development and how you plan to take advantage of the bespoke training offered. Showing enthusiasm for learning and growth will resonate well with the hiring team.
We think you need these skills to ace Ignite Graduate Programme
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Wheatley is looking for in a candidate. Pay attention to the skills and qualities they value, such as customer service and community engagement.
Tailor Your CV: Customise your CV to highlight relevant experiences and skills that align with the Ignite Graduate Programme. Emphasise any customer service roles or community involvement that demonstrate your passion for making a difference.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to join Wheatley and how your values align with theirs. Be sure to include examples of your achievements and how they relate to the position.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at The Wheatley Group
✨Research the Company
Before your interview, take some time to learn about Wheatley and its values. Understanding their commitment to community, ambition, excellence, and trust will help you align your answers with what they are looking for.
✨Show Your Passion for Customer Service
As this role focuses on delivering excellent customer service, be prepared to share examples from your past experiences where you made a positive impact on someone's life. Highlight your enthusiasm for helping others.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations in frontline housing. Think of scenarios related to rent management or dealing with anti-social behaviour, and prepare your responses accordingly.
✨Demonstrate Your Adaptability
Since the role involves hybrid working and regular travel, emphasise your ability to adapt to different environments and work effectively both independently and as part of a team. Share any relevant experiences that showcase this skill.
