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- Tasks: Support LGBTQ+ individuals facing homelessness by providing advice and creating tailored housing plans.
- Company: Join a dedicated team committed to making a difference in the LGBTQ+ community.
- Benefits: Enjoy flexible hours, a supportive work environment, and opportunities for personal growth.
- Why this job: Make a real impact by helping others feel seen, supported, and secure in their homes.
- Qualifications: Experience supporting LGBTQ+ individuals and strong communication skills are essential.
- Other info: Apply now as interviews are ongoing; your journey can inspire someone else's success!
The predicted salary is between 15706 - 15706 £ per year.
LGBTQ+ Caseworker
Salary £15,706.79 a year
Location Stoke on Trent
Hours per week 22.5
Contract type Fixed Term
Our client is proud to be recruiting for an LGBTQ+ Case Worker to join their dedicated team. As their LGBTQ+ Case Worker, you’ll be working directly with people from the LGBTQ+ community who are homeless or have experienced homelessness. Your job will be to support them every step of the way — helping them understand their rights, explore housing options, and make sure they have somewhere safe to live. You\’ll also offer advice, guidance, and be their advocate when they need someone in their corner. This role is about making a real difference in people’s lives by helping them feel seen, supported, and secure.
Job Requirements
- Provide flexible, high-quality advice to LGBTQ+ people at risk of homelessness, helping them understand their rights and find safe housing.
- Create tailored housing plans based on each person’s needs and risks.
- Make sure people feel heard, included, and treated with care and respect.
- Work closely with other organisations to strengthen support.
- Keep clear, accurate records and stay up to date on housing laws and LGBTQ+ issues.
- Take part in training, appraisals, and team development.
- Represent them and promote the Phoenix Support Hub at events and in the community.
- Help raise awareness of the service locally through talks and outreach.
What They’re Looking For
- Lived or professional experience supporting LGBTQ+ people, especially those who are homeless or vulnerable.
- Experience giving advice and advocacy in a support setting.
- Confidence working with diverse people and complex needs.
- Understanding of LGBTQ+ discrimination and how to support those affected.
- Ability to work alone and in a team.
- Good literacy, numeracy, and ability to meet deadlines.
- Knowledge of GDPR and handling personal data properly.
- Experience managing difficult situations and coordinating with other services.
- Understanding of professional boundaries and safeguarding.
- Strong IT skills, especially with Microsoft Office.
- Excellent communication skills – written and verbal.
- Good organisation and attention to detail.
- Ability to travel, with a full UK license, car, and business insurance.
- Willingness to work flexibly, including some evenings and weekends.
They also welcome people with transferable skills and lived experience—your journey can be part of someone else’s success story.
Help them give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home.
Please note, they will be interviewing as they go along and therefore the application may close earlier than stated. Apply now!
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LGBTQ Caseworker employer: Iris
Contact Detail:
Iris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LGBTQ Caseworker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by the LGBTQ+ community, especially regarding homelessness. Understanding these issues will help you connect better with potential employers and demonstrate your commitment to making a difference.
✨Tip Number 2
Network with local LGBTQ+ organisations and support groups in Stoke on Trent. Building relationships with these communities can provide valuable insights and may even lead to job referrals or recommendations.
✨Tip Number 3
Stay updated on current housing laws and LGBTQ+ rights. Being knowledgeable about these topics will not only boost your confidence during interviews but also show that you are proactive and dedicated to the role.
✨Tip Number 4
Prepare to discuss your lived experiences or any relevant professional experience in supporting vulnerable individuals. Sharing personal stories can resonate with interviewers and highlight your passion for the role.
We think you need these skills to ace LGBTQ Caseworker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an LGBTQ+ Caseworker. Familiarise yourself with the specific needs of the LGBTQ+ community, especially those facing homelessness.
Tailor Your CV: Highlight any relevant experience you have in supporting LGBTQ+ individuals or working in homelessness services. Use specific examples to demonstrate your skills in advocacy, communication, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting the LGBTQ+ community. Share personal experiences or insights that connect you to the role, and explain why you are the right fit for this position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application shows attention to detail.
How to prepare for a job interview at Iris
✨Show Your Passion for Advocacy
Make sure to express your genuine passion for supporting the LGBTQ+ community. Share any personal experiences or stories that highlight your commitment to advocacy and how it has shaped your desire to help those facing homelessness.
✨Demonstrate Your Knowledge of Housing Issues
Be prepared to discuss current housing laws and issues affecting the LGBTQ+ community. Showing that you are informed about these topics will demonstrate your readiness to provide high-quality advice and support.
✨Highlight Your Communication Skills
Since this role involves a lot of interaction with vulnerable individuals, emphasise your excellent communication skills. Provide examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and understanding of professional boundaries. Think of examples from your past experiences where you successfully managed difficult situations or collaborated with other services.
