Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to enhance customer experience and drive store success.
- Company: Join Card Factory, the UK's top retailer for cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, apprenticeships, and wellness programmes.
- Why this job: Be part of a dynamic team focused on customer delight and personal growth.
- Qualifications: Previous retail management experience and a passion for team development required.
- Other info: Exciting career prospects await in a fast-paced, supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Lead the way at cardfactory, where special moments come to life. As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.
You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.
The day to day
You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.
You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.
About You
What We’re Looking For:
- Leadership experience – You’ve led teams and know how to bring out their best.
- Inspiring presence – You lead by example and build a high-performing culture.
- People-first mindset – You coach, support, and help others grow.
- Strong communicator – You listen, speak clearly, and bring people together.
- Tech-savvy – Comfortable using systems to support daily tasks.
- Calm and adaptable – You stay focused and flexible under pressure.
At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.
If you\’re ready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments, we’d love to hear from you.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
#J-18808-Ljbffr
Store Manager employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Card Factory's values and customer promise. Understanding what the company stands for will help you align your approach during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare examples from your previous experience that showcase your ability to lead and develop a team. Highlight specific instances where you've successfully coached colleagues or improved customer experiences, as these are key aspects of the Store Manager role.
✨Tip Number 3
Network with current or former employees of Card Factory if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Stay updated on retail trends and challenges, especially in the greeting card and gift sector. Being knowledgeable about the industry will allow you to engage in meaningful conversations during interviews and show your commitment to driving commercial growth.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly focusing on customer experience and team development. Use specific examples that demonstrate your ability to lead a team and drive commercial growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and colleague development. Mention how your values align with those of Card Factory and provide examples of how you've successfully managed teams in the past.
Highlight Key Achievements: When detailing your previous roles, focus on quantifiable achievements such as sales growth, team performance improvements, or successful recruitment strategies. This will show your potential impact as a Store Manager.
Prepare for Potential Questions: Think about common interview questions related to retail management, such as how you handle difficult customers or how you motivate your team. Prepare thoughtful responses that reflect your experience and approach to leadership.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Experience
As a Store Manager, your role revolves around enhancing customer experience. Be prepared to share specific examples of how you've previously delighted customers and how you plan to continue doing so in this role.
✨Demonstrate Leadership Skills
Highlight your experience in leading and developing teams. Discuss your coaching methods and how you've successfully built a team culture that aligns with the company's values and behaviours.
✨Understand Commercial Growth
Familiarise yourself with the company's 5-year strategy and be ready to discuss how you can contribute to commercial growth. Bring insights on stock management and merchandising that could benefit the store.
✨Engage with Stakeholders
Show that you understand the importance of collaboration. Prepare to talk about how you've effectively communicated with key stakeholders in the past and how you plan to maintain those relationships to drive store success.
